Topic: CRYPTSY stopping withdraw locking accounts without notifying users! Class Action - page 545. (Read 1006431 times)

Again lots of time and energy being wasted here. Have you reset your password like we told you from the start....

Definitely not FUD. To those calling me fake still, I have cross validated myself across here, email, Cryptsy itself, and my real identity. Cryptsy aren't even denying who I am anymore. if Cryptsy thinks anything I am saying is not true, they can go ahead and say it here on the forums.

I am STILL getting wacky errors about passwords AGAIN, which are NOT caused by me.

The error does not say wait 24 hours, the error says invalid password. Big Difference. Meanwhile I was logged in with that very password....which they gave me, I did reset it.

Since I also can't log into my support ticket, I have to post here. If you need pics, I can post them to show you whats coming up (can I just paste pics in the box?)

Cryptsy, Vern/Mullick,BigJohn?

Edit{ Well, I just tried to log in, AGAIN WITH THE SAME UN AND PW USED TO LOG IN YESTERDAY. Now it just says " A security error has occurred" and does not let me log in!

How can it be this bad?? And they are still not responding to my support tickets/emails and I can't log into the support. Guys, this is why I'm on the forums. This circle of Cryptsy errors goes around forever and ever and ever like a Merry go round. Still giving Cryptsy time to make this right.

But I've said it a million times, amongst other things, my IP which I've used all along shows who I am(I used it to log in from the beginning years ago, used it to deposit, and to request withdraws). Cryptsy knows that, and I have the records too. I've formally requested many times that only logins and withdraws from this IP can be considered legitimate. So, if the coins disappear under any circumstances or withdrawn from any other IP, then Cryptsy is liable. I am just saying it publicly one more time.

You call it drama queen, I call it denying me access to my own funds despite complete and total absurdity.

Hey,

while I'm clearly on cryptsy's side in this case (I never ever had a single problem with this exchange, and even my only support ticket I ever had there - 2FA needed to be disabled due to my phone being stolen, back then - was resolved in a matter of minutes.

But of course cryptsy can change a user's password. As soon as there is an administrator who has access to the database (alternatively, this can also be the webserver process which MUST have access to the database in order to actually set a user's password, initially), the passwords can be changed.
There is no way around the fact that the owner/administrator of a website has control over the users' passwords (be it plaintext, hashed, hashed & salted or whatever). That's just fact. If you register somewhere as user, you are trusting that service with your password and you have to know that that service has full control over your account.

This is because the OP and you didn't read the post that says when you change your pass you cannot withdraw for 24 hours so obviously he wouldn't be able to withdraw upon changing pass.

Another scam company... People called cryptsy as "Craptsy" for a reason.

I am glad i stopped using their services 2 years ago in 2013, they sucked at back then in 2013, it looks like they still suck.

Except that OP logged in the account and could not withdraw.

This OP is just full retard and should be ignored.
Again, you are a full retard.

Bro.. Cryptsy is on this thread. The dude was given time to change his password and then he can have all his coins.
It's that simple. Id rather trust Vern and cryptsy then I would Bill and trex.

Man, you having a nice experience doesn't automatically negate OP's claim. Don't call it fud just because you've personally never had issues with cryptsy, being locked out of as many funds as OP sounds like a horror story to me.

FUD FUD FUD. OP is full of fud.
I've used cryptsy since forever. I was probable one of their first clients. I use them daily and have never ever had any issues personally.
Just sayin.

This drama is hilarious, I think you are the biggest attention whore in the whole Internets.

Things just keep getting weirder.

A) COINS NOW SHOWING UP!(Between last post and now the status changed, I logged out and back in, and the coins are showing. weird but I'm not complaining about this.)

HOWEVER,

So I'm logged in again, using the password they just gave me

When I try to make a withdrawal, it says "invalid existing password". Now, I'm logged in with this password right now, which Cryptsy sent me, and yet when I try to make a withdraw, it says "invalid existing password".

Cryptsy, what the heck is going on? I can't login to my support ticket for the exact same reason.  Please tell me that the new PW in your system just aren't updated across your machines yet....otherwise, bad password errors in this context simply make no sense.

You sent me the PW, I am logged in right now. It can't be a bad password. So.....

(Also I want to note here that I re-enabled the whitelist for my IP, which was turned off. So, no withdraws can occur from any other IP. Also login pin 2fa and email confirmation 2fa both enabled.)

Cryptsy,

Well guys, please explain this to the crowd. I just authenticated myself to you over email and reset PW from my whitelisted IP.

I got in the site and THE COINS ARE GONE. You had better say these are in cold storage or something otherwise you have some explaining to do because.....

A) You guaranteed to me the coins were there, surprise surprise, they *poof* disappeared!

B) No record of any withdraws since my last legit withdrawal. No transfers out.

C) My deposit history is still there, so you can see the coins went in....so?

Please explain, as you guaranteed the coins were safe in the acct.

**Also, I am cross authenticating myself to you here and over email/support ticket, so there is no question***

If you would like to email me the screenshots of the amount of DASH and NXT are supposed to be in the acct, I'll do that. Strange also that my pending NXT transaction seems to be wiped from the record as well..

Big Vern,

Got to this a few days late, sorry.

Thank you very much for your direct reply.  I am going to engage with the PW reset process now. The only reason I came on the forums in the first place is because the endless support tickets go nowhere. So, I will continue to post until the issue is resolved, at which point I will gladly give credit to you.


Ok, so, I'm letting you know here, and I will also simultaneously email you to show it is me making the request, and then shortly thereafter, I'm going to click the password reset button. You can know it is me, because I will be doing this from my same whitelisted IP which you can check against the deposit record you have on file (I deposited the coins from this same IP). You also have my pictures and ID( I can take another dated picture if you like), and my university email.

So, here I go. I will be emailing Cryptsy right now to confirm it is me. Then I will try PW reset from the whitelisted IP. Sound good?

Alright, lets go.

The fact that you have not even tried to reset your password concerns me.   You are willing to make forum posts and replies and make support tickets, but you are unwilling to take a few seconds to reset your password?   This really makes no sense to me.   It's good practice to change your passwords from time to time anyways.

From our perspective, this really just looks like somebody trying to access an account that they are not authorized to access.   We get people trying to social engineer their way into peoples accounts all the time, so we don't take this lightly.

BigVern

We have given you all the info you need to regain access to your account. Saying anymore would just be repeating ourselves. We will not continue to enable you to draw this out any longer. We have spent a lot of time making sure there was nothing on our end preventing you from accessing your account. We show no changes to your password. And your login attempts being rejected due to an invalid password.

I can not see why someone who was concerned about the safety of their funds would not take the solution given to them. Please change your password so you can regain access to your account. You have been given the link multiple time through our support system.

https://www.cryptsy.com/users/forgotpass

Fill out the form above and a temporary password will be sent to the email on the account.

We strongly encourage users to change the temporary password for security purposes. This can be done from the account setting page.

There will be a 24 hour hold on withdrawals as with any password change. After the 24 hours you will be able to withdrawal all of your funds.

How's that class action coming along dude?

The only troll here is you. I couldn't believe anyone would be so stupid as to not be able to input your username, email, and fill out a captcha to unlock their account but you have destroyed my belief in that.

"Enter your Username and Email Address. A reset link will be emailed to you." It is that simple. If you cannot understand that EXTREMELY simple process then you lack enough intelligence to use an exchange.

I still stand by my previous post calling you a liar and a thief.

Srsly? Just Usethefuckinggoogle, man...  

https://www.cryptsy.com/users/forgotpass

THEY CLEARLY DID NOT TELL ME HOW. See 2 posts ago of mine.....

I don't see any response.

Community: these ppl trying to discredit me are Cryptsy's troll accounts. I opened the account with the same IP, put the funds in- they have my ID and all my info... There's really nothing else a human can do to prove the account is theirs, I've given them everything.

Well, at least I have on the record them saying the coins are in the account. So, If/when they mysteriously "disappear", there's going to be alot of explaining to do to the judge. I am just calling it here in advance(again): they are going to say the account is hacked and someone withdraw the $ and that it's my fault. Sorry Cryptsy, its not going to work. Also notice they haven't  done a single thing to contact the "legitimate" owner(an email would be nice). They have done nothing. I know because its my account.
 
Cryptsy = reverse security. Security intended to keep the owner of the acct out, and put down all security barriers (three 2FA options simultaneously) so a "hacker" can get into the account and fuck around.

CRYPTSY/MULLICK/BITJOHN: Still waiting. Lets just get this over with.