Alright, let's put on our "crazy hats" for a moment. Imagine a casino implementing a "red light, green light" system, akin to traffic signals. A green light means you're within your limit, yellow indicates caution, and red means you should stop. Is that too intrusive? Perhaps, but it's a concept worth exploring, no?
About surveys, I think we're missing a trick here. Surveys aren't just popularity contests; they can be gold mines of information. Why not make them more interactive? Gamify them? Offer rewards for honest feedback? Then maybe, just maybe, we'll see a shift in their perceived usefulness.
As for government involvement, is that a slippery slope? Where do we draw the line between protection and infringement? And what about personal responsibility? These are tough questions, but necessary ones.
Hey, I agree with the idea. Maybe it is an innovation if the casino gives prizes to people willing to fill out surveys to find out the level of user satisfaction and to receive criticism and suggestions from them. However, not everyone who does the survey will get a prize but it is still drawn again so that they can get the winner from the survey.
If it draws a link between protection and offense that you mean, I think casinos can give gamblers a warning that they are not doing well and should reduce their gambling habit. Otherwise, the casino could report them to the government because they are close to the limit that has been set. Surely it will help gamblers not to break it. And infringement? That might get a penalty from the casino not being allowed to play for a while. And as for personal responsibility, it seems that this is where it is necessary to have or be a responsible gambler in playing gambling so that we are not exposed to problems arising from ourselves.
Actually the survey that the OP meant was a survey of customers who made mistakes and also used VPN because some casinos prohibit VPN use but gamblers still use VPN when accessing the site so this will be a problem for casinos because VPN use is influenced by prohibited jurisdictions.
If only to see the level of satisfaction of casino customers, there is no need to carry out surveys one by one because those who are registered on the forum have an ANN thread so that everything that is felt can be seen from the feedback contained in the casino's ANN thread.
The survey could be expanded into something the casinos want to know, not just about VPN usage, regulations that need to be changed, services, withdrawals, deposits, or even something else. It has become commonplace for companies to conduct surveys of their users to find out how good the company's service is for their users.
Indeed, it can be seen from the thread made by the casino representative, but I think it only represents people who are in this forum, and the casino doesn't know how people from outside the forum will respond. But the casino itself will determine it and we may only be able to give advice.