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Topic: Do You Think Casinos Should Do Survey From Time To Time To Assess You. - page 5. (Read 890 times)

hero member
Activity: 1708
Merit: 553
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With regard to the usage of VPNs, I think every online casino has their respective terms and services which stipulate all the necessary prohibitions. For example, if the terms stipulate that they exclusively prohibit the usage of VPNs, then this should be constructive notice to all players in creating their accounts.

I am not sure but don't almost all online casinos rule out the usage of VPNs in their terms an conditions? I know that most of them don't enforce that rule, or probably they don't do it as long as you don't win big or even better are a losing player. But I think that most of them have it in their T&Cs.

Regarding a survey whether someone is using a VPN or not, I believe they have some good data and insights already into how many of their customers are likely to use VPNs. In terms of limits, they could perhaps force a player to use those limit options where you can define them yourself in order to unlock the casino games. The same way as if you have to type in some personal data or need to log in, your first have to set your limits. But that is also a pseudo action because if a player really wants to gamble away their house and their wife, they will find ways to do that.
hero member
Activity: 2926
Merit: 640
Casinos and gambling sites aren't responsible for how we behave, we should be able to stop ourselves from over gambling and doing other things. This should be our responsibility and not putting a business operating for it's profits to tell you how to handle your money.

It won't be a bad idea if the casino decides to implement a survey assessment but we shouldn't be depending on that. Before using any casino or gambling sites, always read their terms and conditions and you won't become a victim for defaulting.

Gamblers usually don't read anything about a casino before they use it, and some only depends on online review which isn't safe since casino can pay for positives reviews and at the end of the day defraud their customers.
What gambling sites believe is they are done with their jobs delivering a fun experience to their customers via their games. What they don't know is that it is still possible for their customers to be addicted in either by playing for fun or by playing in the hopes of earning a lot of money, therefore it would be better if they do something to help combat the issue, just like a typical business like for example in the food industry, owners make sure that they only served quality food so that nothing bad will happen on their customers. Although a gambler can lie in a survey, a casino can still try and implement it since I never saw one who have done this so far.
sr. member
Activity: 2254
Merit: 258
If you can't assess yourself anymore then the online casino can assess you if you are still in control of your action in gambling or if you have been breaking the casino rules, there's nothing wrong with a survey for assessment, there's nothing wrong on it in fact it can help you help not to lose more money and your account from getting ban it's actually a good idea and casinos should implement this feature, it's good to implement this when the players are in the middle of the session and losing a lot of money.
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform

this is yet another case of someone who has no self control in the game and who after losing everything is trying to blame the casino. but we need to understand the following:

when all people create an account in a casino, these people agree with the TOS of the casino, in the TOS of the casino there is a disclaimer of responsibility, so it makes no sense for the casino to keep saying how people should or should not spend their own money, all people who create an account at the casino must be people over 18 years old, and do you know why? the answer is: because everyone over the age of 18 is able to take care of themselves, so why would casinos have to babysit customers? it makes no sense. I believe that everyone here in their countries has alcoholic beverages, these alcoholic beverages are the biggest cause of car accidents that cause many deaths every day

Have governments ever told all alcoholic beverage factories to limit the number of bottles of beverages that each customer should consume per day, month and year? I've never seen that happen, why don't they do that? they don't do that because each person over 18 years old is responsible for himself, what each person needs to do is have good financial management and good self control and not be blaming the casinos for defeats or loss of money. I am shocked by these people who gamble a lot of money, they don't look at gambling as fun, they look at gambling as profitable and in the end they end up addicted to gambling and don't seek treatment, they just feel guilty and remorseful and they start trying to get the money back and they can't
hero member
Activity: 882
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In my opinion, the casino must return the funds to customers only in cases where the funds were written off by mistake of the casino itself. Breaking the connection during the use of a VPN or without it is a problem of a gambler, so the fault lies with the VPN provider or Internet service provider. The casino has nothing to do with it and I am sure that the casino owner's lawyer can easily prove in court that the reason for the loss of funds does not depend on them.  

Let just tell ourselves the truth over here to me once a fund is being sent out to casino or gambling site it's assumed you being the player have accepted all risk and terms associated with the site whether you gamble or not whatever that happens to the funds your are liable to it and not the casino to held responsible for it.
Let me just use parked car for instance, if a car is being parked at a spot and the car didn't move and you went ahead starting the engine the car keeps steaming ontil you select the gear there's no way the car could move and even if the car moves, you being the driver are liable and responsible for any accident or incident that may occur, and not from the manufacturer. Why because the car was parked and they didn't asked you to move it even if you moved the car you should be responding for any risk associated so it's to gambling to my understanding.
legendary
Activity: 3332
Merit: 1191
Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This won't work... it's easy to manipulate with this.

In the end, we create our own destiny. People should be aware of their actions and consequences... when we make a mistake we pay for that, it's life. I don't think that more regulations will bring anything good in the long run, we need to work on education, not regulation. I guess it's easy to punish someone, a lot harder is to educate someone and teach him what is life really about, with all the "vices" around. Smiley
hero member
Activity: 2730
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In my opinion, the casino must return the funds to customers only in cases where the funds were written off by mistake of the casino itself. Breaking the connection during the use of a VPN or without it is a problem of a gambler, so the fault lies with the VPN provider or Internet service provider. The casino has nothing to do with it and I am sure that the casino owner's lawyer can easily prove in court that the reason for the loss of funds does not depend on them.  
If we do try to read up once again on whats written on OP then it does really shows off that two possible scenarios.

1. One charges the casino just because he/she wasnt been blocked on the time he/she reached out his threshold
2. Asking for refund because they do  allow VPN but still been blocked or restricted those funds or withdrawals.

On situation #1 then as a business then it would be understandable that these casinos wont really be boggling up themselves on stopping someone on playing.
They do exist for catering out service into any gamblers out there and its impossible that they would really be minding someone to stop as they do know that stopping
them would really just lessening out their revenue.  Wink
legendary
Activity: 2310
Merit: 2073
In my opinion, the casino must return the funds to customers only in cases where the funds were written off by mistake of the casino itself. Breaking the connection during the use of a VPN or without it is a problem of a gambler, so the fault lies with the VPN provider or Internet service provider. The casino has nothing to do with it and I am sure that the casino owner's lawyer can easily prove in court that the reason for the loss of funds does not depend on them.  
hero member
Activity: 3010
Merit: 794
When user are gambling in any casino or gambling site I know there are terms and conditions while they play over there and could they play and lost then request for a refund knowing too well that whatever they used for gambling when lost is automatically gone than requesting a refund.
I have never heard of seen any casino or gambling sites that returns funds after their players lost in the site.
For those using VPN they should be automatically restricted from gambling maybe it should be included in their ToS so that there will be refunds after several lost.
As a player of a gambler then if you dont like to lose money then you shouldnt have gambling at all in the first place.You are really just making yourself look like a fool on which you do really ask out for a refund if ever

you would be losing up money which we know that gambling sites/casinos are really that a business and you arent been forced to play in the first place on which means that once you do play into their site then it is really just that because of your own will and it has nothing to do with them. You arent that been forced nor really go against your decision. Therefore, it would really be just that normal that you would really be having no rights to make some excuses or demands on asking out for a refund basing up on what you had lost. You cant really demand such thing.

As for VPN then if it wasnt allowed then users should really be responsible on knowing that in the first place. If ever a casino is been allowing then they are really getting or locking users funds
then thats sure pretty contradicting their TOS which needs to be clarified on whats the actual reason of such lock up.
sr. member
Activity: 1316
Merit: 379
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When user are gambling in any casino or gambling site I know there are terms and conditions while they play over there and could they play and lost then request for a refund knowing too well that whatever they used for gambling when lost is automatically gone than requesting a refund.
I have never heard of seen any casino or gambling sites that returns funds after their players lost in the site.
For those using VPN they should be automatically restricted from gambling maybe it should be included in their ToS so that there will be refunds after several lost.
sr. member
Activity: 1498
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Leading Crypto Sports Betting & Casino Platform
In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

Reference :
Stake.com not paying out my money

A Gambling Operator Court Case


 

The survey would help to gather and analyze data. But proper regulation and implementation of the changes what truly matters. Because if it is only done to selected players, then it will not be fair. Rules laid out in casinos should be black and white. One applies to every player.


If a casino allows the use of a VPN for access then it is not a complicated problem because the casino itself allows it and moreover if players spend more money to gamble then here the casino will benefit. I think gambling operators also won't mind this as long as players don't do things that are prohibited.
But there are also some casinos that do prohibit the use of VPNs and to conduct surveys from time to time it seems that it is not necessary because casinos have tools such as bots to detect every action used by users.

But I'm not sure players can find loopholes to recover losses by suing them to court.
I think it is quite important to remember that sometimes casinos do not care, not that it is against the rules or allowed by the rules but they just do not care. I have seen places that ban VPN and yet when you gamble with VPN they just simply do not care about it at all, this has happened not just in a few places, happened in tens of places before so I am not really shocked about it.

I believe that we can't really focus on anything that is personally risky like that, it shouldn't really be worrisome to anyone. I believe asking if something is allowed or not would be better though. However, trying to limit gamblers has always been weird looking to me, casinos SHOULD want gamblers to lose money, that's the whole business in the end.


After all, casinos are still a business. The only thing that they are aiming for is to make you money. If there is one that you find who have rules that is favorable and win win with players, then good for you. Maybe reputable site and casinos are already doing fair treatment with the players because they are already established. Making money for them is easy so they no longer need to hold their players on the neck. There is no unreasonable restrictions. They is no loss of data or money be it VPN or in other means.
hero member
Activity: 742
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You need to know if most people don't want to read the terms of the services and just jump to create their account, this mean they don't care about the terms. If the casino regularly conducting a survey from time to time, I'm pretty sure the casino would lose a lot users because they feel the casino is annoying. People don't want something complicated, they just want an easy way.
sr. member
Activity: 2296
Merit: 348
Receiving user feedback is crucial for all types of websites, including gambling sites, as it provides valuable insights into user experiences.
It also allows website owners to track performance, identify areas of improvement, and enhance the overall user experience.
By actively seeking and implementing customer feedback through surveys, websites can continuously evolve and meet the evolving needs and expectations of their users.
Getting user feedback on the performance of the website and the services is a different thing than doing an assessment if they are responsible gamblers or not since it is not the job of the casino to take care of that. All they can do is give away warnings to players that they should gamble responsibly and if someone doesn't follow that, it's their own decision.

Those who complain that a casino didn't stop them from placing bets are basically out of their minds since it's them who should be careful with their money and only gamble what they can afford to lose, the casino is there to do business.
sr. member
Activity: 1204
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I think there is no point in charging the court for the recovery of damages. A player should know the terms and conditions well before participating in the casino. Personal data will not be shared with anyone. is an all in one platform for new casino entrants and old timers alike. Regardless of how long you've been playing online casinos, this innovative site has something for you. The site has a new, user friendly interface that is easy to navigate and highly responsive. If you fall for scammers, you might just spend all your savings and never get a penny back. So, to choose a virtual site and play in a casino without risk, you should consider the following data.
legendary
Activity: 1708
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First, the player's responsibility is to read the agreement they accept once they create an account. Many people previously kept depositing without checking if the casino had a different restriction or other requirements for withdrawals and participating in events. If the casino takes a survey, they must ensure that personal data is not part of it, just the answer form and the users' account it is depending if KYC or non-KYC user. We know how important data privacy is, and these surveys can gather data from different people and could use. Once the gambler plays another form of gambling, he's now responsible for this action because they are the ones who play the casino itself and just want to bring the entertainment and earning from these users. If the casino have these seems like giving assessment and telling them how much they earn and lose so they could play more to get those losses and achieve more.
sr. member
Activity: 2296
Merit: 348
It's actually not the fault of the casinos if these people have lost their money for whatever reason they might be coming up with in court. They gambled and lost money, and now they are not ready to accept the consequences of their actions. They wouldn't bother taking in the money in case the outcome was the other way around.

Casinos don't need to do any assessment at all, maybe they should write an extra line in their terms and conditions regarding such situations and in the future, if a person tries to hit them below the belt, they can show the court that it is clearly written in their terms and conditions which must be read by any gambler before engaging.
legendary
Activity: 2814
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Leading Crypto Sports Betting & Casino Platform
In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.
All activities of the players should be the responsibility of the players themselves, not the gambling operators, if the casino implements periodic surveys to avoid what you mentioned, players can tell lies in the survey, especially if the survey results cannot be used as evidence when there is an accusation then it's futile, in fact, it will only open opportunities for casinos to lose players because they feel disturbed by the implementation of this survey unless this is an obligation of the gambling license so that all casinos implement it.
Actually, the casino only needs to make clear information on each of their terms and conditions, including the maximum bet that can be made from each deposit that a player makes, or when the KYC adds a column for the player's annual income so that the casino can estimate what the betting limit is appropriate for the player because, of course, it will be different each player. However, the implementation of many rules may be detrimental to the casino because it will lose players who do not like it.
legendary
Activity: 2660
Merit: 1074
If a casino allows the use of a VPN for access then it is not a complicated problem because the casino itself allows it and moreover if players spend more money to gamble then here the casino will benefit. I think gambling operators also won't mind this as long as players don't do things that are prohibited.
But there are also some casinos that do prohibit the use of VPNs and to conduct surveys from time to time it seems that it is not necessary because casinos have tools such as bots to detect every action used by users.

But I'm not sure players can find loopholes to recover losses by suing them to court.
I think it is quite important to remember that sometimes casinos do not care, not that it is against the rules or allowed by the rules but they just do not care. I have seen places that ban VPN and yet when you gamble with VPN they just simply do not care about it at all, this has happened not just in a few places, happened in tens of places before so I am not really shocked about it.

I believe that we can't really focus on anything that is personally risky like that, it shouldn't really be worrisome to anyone. I believe asking if something is allowed or not would be better though. However, trying to limit gamblers has always been weird looking to me, casinos SHOULD want gamblers to lose money, that's the whole business in the end.
sr. member
Activity: 952
Merit: 275
Suites for online casinos that knows that their customers must always come first before another thing, but it's not compulsory because people will still gamble on any gambling platform they can find, after many warnings about unpopular casinos some people are still using strange online casinos for gambling, I think gambling business is one of the fastest growing business in the world today, with bonuses and offers people will always be tempted to try out a new gambling platform, until the platform turned out to be a scam.

I read how STAKE later became a new casino and abandoned their old ways, some people said that the platform is now less interesting than what it used to be, in terms of gambling offers and bonuses, and loads of people prefer using STAKE because its reliable and old.
hero member
Activity: 812
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Why should they, do you even think they have time for such continuous activities, the verification made forbthe KYC gambling organizations is enough and fine, doing that from time to time will make no meaning that pull of frustration on gamblers, only few manage to enjoy the kyc verification requirements and it's procedures not to now talk of making it a routine process from time to time, they will definitely stuffer a loss in numbers of gamblers to their platform if implemented.
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