Do You Think Casinos Should Do Survey From Time To Time To Assess You. - page 9.

Oshosondy

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Quote from: robelneo on May 20, 2023, 07:46:58 PM

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

These would be good in my opinion. But are casinos ready to do that?

If you want to deposit, no KYC. But if you want to withdraw, there is KYC. That is how casinos and most gambling sites are. But on some gambling sites, there are some articles for addicts, which they can read to help them. But help starts from discipline and if not greedy. About the use of VPN, punters should ready TOS.

But if there are pop-ups or something to fill sometimes for the safety of gamblers and for them not to take the wrong steps, it is a good thing.

I choose 'yes' which I think it is the right one to choose.

Saint-loup

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I don't think casinos, especially the big ones need to ask their customers if they are using a VPN, because they usually spot it themselves.
They are always chasing multi-account bonus/promotion abusers and good bettors banned or limited by them, so it's one of the first thing they check IMO.

qwertyup23

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Quote from: robelneo on May 20, 2023, 07:46:58 PM

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

With regard to the usage of VPNs, I think every online casino has their respective terms and services which stipulate all the necessary prohibitions. For example, if the terms stipulate that they exclusively prohibit the usage of VPNs, then this should be constructive notice to all players in creating their accounts.

With regard to the survey if they are comfortably spending more time, I do think that it may help but gambling is a discretionary act. It is very easy to circumvent this and as a player I would get annoyed if surveys would be asked in a consistent basis.

Quote

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

I read this in a separate thread- did these person win the case? As far as I know, they have a lack of cause of action against these gambling establishments as their case should fail from the very start.

Vaskiy

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I don't think thats the duty of the gambling operators. All that to be done is provide users with the proper support when there happens some issue. Maybe the gambling platform can give a notification on how much they had wagered and what is their stats in terms of profit and loss. Maybe this can help them understand and limit their spending or go further.

If there is some limit set and requested to stop at that point, surely some will stick to it. Same time there are chances people looking for an alternate gambling platform.

robelneo

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In light of two cases about casinos being charged for not stopping one player from playing past his betting threshold and from one demanding one casino to return his losses because of VPN issues.

Do you think casinos should implement a survey assessment from time to time to assess gamblers if they are comfortable spending more and if they are using VPN all the time even if they allow the use of VPN.

This is for the casinos to avoid issues in the future when players look for loopholes to regain their losses by charging them in court.

Reference :
Stake.com not paying out my money

A Gambling Operator Court Case

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