Hi,
I am using the site for a while, today I realised that I forgot my password and tried to reset it. I Send a reset request on website but there isn’t any mail arrived. I requested in multiple times but there is still no use. The mail I used for my account is
[email protected] . I just needed a password reset link to that mail, thats it.
Thank you for your interest.
Ps. I also send you a pm about the same topic
You unsubscribed from all our emails so we couldn't send the password reset. I have resubscribed you so please try again.
this is what I am trying to say that they have deliberately made this policy and even if it is made, they have kept it hidden so that they can eat people's money. honestly after looking at the price of bitcoin, I don't think you will get your account back.
That's only because you have completely ignored that I explained to you that the purpose of the policy is to protect accounts against phishing.
according to you, hacker must have hacked everything from him, like gmail, bank, crypto wallet, house and even his soul. lol
tell me from where will he get the sign message when there is no option? god will send it or directly the CEO of the wallet will come to his house to deliver it? XD
That's shows failure to comprehend Bitcoin 101. What I actually said was that all that information is available simply by hacking someone's email. Using your own wallet and 2fa puts you in control of your own security which is vastly preferable than relying on a third party.
I did not advise anyone. I'm only talking about myself and my thoughts so Don't turn things around.
When you post that using a strong password is enough and using Gmail as a central point of failure in your security in my thread it will be taken as advice by people reading it. I feel I have a duty to point out to anyone reading my thread quite how stupid that advice is.
if you are guessing that I do not know much by looking at my few old useless threads, then you are wrong same as tn00739338 case. I have been in here since 2015. I know very well what is good and what is bad for me, you don't have to tell me anything.
I don't know English. That's why I am not active in any forum. Otherwise having Hero and Legendary accounts was not a big deal.
It is nothing to do with the age or rank of your account. Your post history is mainly in faucet threads and the content of those posts I take as an indication that you don't have the experience or knowledge required to pontificate about what security procedures are best for someone supporting a casino or their customers to employ. You simply don't have the information available to you to decide whether I should prioritise securing ALL my customers' accounts against phishing over the few people who are as negligent in taking precautions as yourself.
you helped only those who have Sign Message option. Otherwise all of them would have been begging here to get their own money back like @tn00739338.
Yes. Simultaneously to dealing with this someone else PM'd me and was very happy to recover their account with over 2 BTC in it. Fortunately, people with large balances like that understand the basics of Bitcoin and use their own wallets to store their coins and only use exchanges to exchange currencies.
I forget to say one thing, if someone does not know English, then he can question you again and again. As long as the translator can tell the meaning well. But if you are lazy to repeat, then hire a each and every language spoke person to answer all customers queries. Because you did not give your money to him, but he kept his thousands dollar's with you. so you can't disrespect him at all. at least talk with love until he gets tired. because everyone know you are not going to give his account back XD
A translator will give the same translation every time so posting the same answer again isn't helping anyone. This was nothing to do with language. The person simply refused to accept the answers.
Edit:
So can I just give up the money in my account and can't do anything?
Do you see what I mean yet? You can't seriously tell me that it is a language barrier or I haven't already told him that he can't prove the account is his so I can't give it to him enough times already. He just refuses to accept the facts.
ok now I am done with this conversion I don't like to argue with kids but I do appreciate their views (:
Thank goodness for that. Now you can stop making a fool of yourself.
Edit 2:
Support email I've just dealt with:
Hello, my account was created with the email "
[email protected]", but it got deleted by google, so, in order to have 100% access to my freebtc account, i would like to change it to this new e-mail that is sending this message to you,
[email protected];I use this site for more than half a year now, please, don't ignore me. Thanks since now.
Follow up email:
Actually I got the email changed after a few attempts
They figured out that because they were using 2fa they could simply change the email on their profile page so they hadn't put themselves at risk of losing access to the account because of Google's actions in banning them from Gmail.