People use 2fa to protect their account in the event of their email account getting hacked. Anyone who has hacked their email will have access to the confirmation emails we sent after each deposit and withdrawal and likely the same information from any exchange they used. They have a right to expect me to protect their account from that hacker by not resetting their 2fa just because someone asks me to. Instead, I need absolute proof in the form of a Bitcoin signed message because that's the only proof that can't be faked.
Not everyone only few people use 2fa especially when website/company force us to do this. strong password is enough for securing our account
I can only reply in English. What do you expect me to do when they just ignore my answers and keep asking again and again? Am I supposed to give in and just hand someone else's account to them because they refuse to take no for an answer?
If he is ignoring you then you are also doing the same. How many times has he said that there is no sign message option in his wallet? but honestly he is not ignoring. language barrier and broken translators makes it difficult to understand and write many things. by the way If btc address ownership is so important don't you think we should know? It is not mentioned anywhere in the site. we would have used the official wallet not the exchange wallet.
