Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 101. (Read 109857 times)

I must admit I'am very anxious at the moment ,the last transfer I made I clearly stated "client agreement numberxxxxxxxxx" but got an e-mail asking for more information .
I initiated a transfer yesterday and again I get an e-mail saying my last transfer only said "depositing funds client agreement " when the copy I showed them 7days ago clearly shows "client agreemet xxxxxxxxxx"
There is something going wrong somewere either their bank is making mistakes or my bank but I send money other places without issue so I'am thinking something is not right at their end and they are struggling to identify transactions .

Update ,got e-mail confirming all the neccessary info is now included.

Would you kindly provide additional  details about my transfers ?

six days and nothing on my account. Sepa never take more than 3 business days . You are big liar.


Beware people, do not send large amount.

OKpay is free into btc-e, wire transfers from non us banks in USD only are 1%. Hitbtc need to use the btc-e price for their market making bot otherwise they are history.

I'am in UK so funds into Bitstamp's euro based bank take 2 days on average .
Hitbtc are euro based but take 5 days .
I know that the first time I sent funds to Bitstamp it took longer but after that 2 days maximum .I sent two lots of funds to Hitbtc and both took 5 days to show up.
I got verified with OKpay but It seemed to be an expensive way to send funds and then Btc-e charge 1% on top of that to accept the funds .
I will have to compare funding methods to see how to get funds to BTC-e the cheapest way ,until they raise their bitcoin price .

I am still waiting since the 26/02 for funds into bitstamp. Hitbtc were quick to credit funds, usually in 24-48 hours, but if the market is higher than btc-e and they do not fill you then it is time to look at ways to get money into btc-e as they do not take wire transfers from US banks. OKpay may be the way into btc-e. The least hitbtc can do if the market is higher than btc-e is fill your order.

Noticed that about midday they went from $630 to $670 with no trades to show for it .
I do not understand how their platform works but it is definitely not actual real trades based ,it must be set to track other exchanges .
I was willing to risk using their unknown platform because of the lower price but it looks like that boat has sailed now .
It takes me 5 days to get funds active on Hitbtc and 2 days to get funds to Bitstamp ,so for now Bitstamp is a better deal for me .

What happened to the cheap bitcoin? You are now more expensive than bitstamp.

Hello All,
          Just to update to you all that it seems the withdrawal is okay for today.

Dear All,
           May I know if you all have experienced any problem on Bitcoin withdrawal today?

History
Date    Operation ID    Type    Amount    Status    Balance
Today, 16:41:41    69487-21321-75391    Outgoing bitcoin transfer    ฿ 0.35000    Pending    0.00000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 14:18:40    68986-20828-74826    Outgoing bitcoin transfer    ฿ 0.17000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 13:37:16    70027-19885-75931    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 13:01:22    71410-19156-77250    Outgoing bitcoin transfer    ฿ 0.15000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 12:59:10    72548-18242-78452    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 10:43:22    72326-18080-78230    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 10:15:43    71945-17711-77849    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 09:42:44    73645-17291-79549    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €
Today, 09:22:40    91039-16313-80623    Outgoing bitcoin transfer    ฿ 0.35000    Failed    0.35000 ฿    0.00000 Ł    $ 0.00    0.00 €

I got verified after reminding them by email.

New message received today ,You cannot withdraw "Euro or USD unless your verified ".
I applied for verification 17/02 but there seems no outlined limit for how long the verification process takes .
I asked customer service as yet no reply .
I asked here in this thread again no reply .
So since they only opened 14/02 I assume no one can withdraw fiat .?
Currently it is of no use to miners who want to sell mined coins until the verification process is implemented .

I cannot seem to find anywere were Hitbtc is advertised ?

Bid more than the ask or vice versa.

For me so far the withdrawals are either lightning fast or "fail" within seconds of initiating.
There has never been a delay for me but I'am only talking 0.2-0.4 ish testers.

I'am sending more funds but my account has not been verified since I applied on 17/02,how long is verification likely to take.?

Dear Participants,
 
We are very sorry that the refunding process sometimes takes longer than one would expect. However we are working hard on improving this situation. Due to a technical glitch, a user was unable to withdraw his funds. In view of the problems encountered by MtGox (please, refer to the article for details http://www.coindesk.com/massive-concerted-attack-launched-bitcoin-exchanges/), we manually double-check all refund requests.

We have identified and fixed the above mentioned glitch and added additional members to our support team to handle these situations more efficiently, should they ever occur again.
 
We would like to reassure you once again, that our technologies are among the best in their class when compared with any competing exchange. All our developers have worked on mass-scale projects such redesigning the core architecture of stock exchanges (notably NYSE and LSE) and LP back-ends.

Once again, our apologies,
 
The hitbtc team.

Got an e-mail to say they had some maintenance but withdrew 0.2 just now and it was fast again.

Edit :All my withdrawals went through flawlessly today .

Shame they do not have market orders ,which is a surprise for a new trading platform.

My question is how does the market move with no market orders to move it by traders???

Withdrawals are working even faster today. Took less than a minute.

How have withdrawals been for you ?
A couple transactions went through fine ,but I have been trying for half hour to withdraw bitcoins with no success ,tried different amounts ranging from 0.1 to 0.4 and none are successful.

As I said yesterday ,I'am attempting to buy 0.1 btc and see how withdrawals are .
Issues so far :-
1) I have run into my first issue that their are no options to buy at market ,I cannot simply put an order in to buy 0.1 at market ,I have to specify a price ,how does the hitbtc market move if all the orders are limit orders ??
2) I bought 0.1 btc with a limit order at the closest ask ,but issue 2, when I try to open the account tab which I need to do to transfer my btc to the main account were I should be able to withdraw from I receive OOPS ERROR !!!!

3 Ok waited couple minutes and the accounts page opened and I successfully transfered my 0.1btc now I will see how long a withdrawal takes .

4) Withdrawal of 0.1btc initiated at 12:56pm .

5) WOW the coins are in my wallet now ,very very impressed.Faster than Bitstamp even.

Edit : Tried to withdraw 0.4 btc and the message is it failed ,have attempted 2 more times all with failed message this is at 18:51 gmt again at 18:52 then lastly at 18:55 .

There are a couple of small offers below the size offer. I think the market making bot backs off if you lift the small offers. My bid to try and take some size was unfilled but I became the best bid and got filled a few seconds later.

they are in Panama.