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Topic: Official btcQuick Support Thread (Active Customer Support) - page 11. (Read 22713 times)

sr. member
Activity: 457
Merit: 250
waiting for member verification #103544
taking awhile
you must not want my money Sad

Should be good to go now Cheesy
full member
Activity: 234
Merit: 100
waiting for member verification #103544
taking awhile
you must not want my money Sad
full member
Activity: 238
Merit: 100
I'm going to place another order this afternoon.  I did find that some of my billing address information was incomplete on google checkout. I've updated this, so hopefully things will go smoothly the second time around.
newbie
Activity: 22
Merit: 0
Great customer service, phone call answered right away
full member
Activity: 238
Merit: 100
On second thought, I would like to go ahead and cancel the order and I'll re-order another time.
full member
Activity: 238
Merit: 100
Thanks for the offer, I don't mind losing a little as long as the transaction processes. It's weird, the membership fee processed very quickly compared to this.  Have you seen this type of delay before? Would I be better off canceling and re-ordering in hopes of a faster processing time?  Is it likely the transaction will be processed in the next 24 hours?
sr. member
Activity: 457
Merit: 250
Almost 24 hours later, still nothing, "payment processing". Please help!

Sir, We are awaiting payment confirmation from google checkout. Once we receive this confirmation your order will be processed automatically.

Thanks,
-Ascension

This sucks, BTC value is falling and I'm sure my order is not hedged in any way. I'm losing money while this transaction processes.  Huh

You can cancel your order if you would like to.
full member
Activity: 238
Merit: 100
Almost 24 hours later, still nothing, "payment processing". Please help!

Sir, We are awaiting payment confirmation from google checkout. Once we receive this confirmation your order will be processed automatically.

Thanks,
-Ascension

This sucks, BTC value is falling and I'm sure my order is not hedged in any way. I'm losing money while this transaction processes.  Huh
newbie
Activity: 22
Merit: 0
Order #13756   

I redeemed my private key way earlier but still no coins in yet
full member
Activity: 238
Merit: 100
How much longer do you anticipate this to take? The money has been debited, there's no hold on the transaction. Is there anything I can do speed this up?
sr. member
Activity: 457
Merit: 250
Almost 24 hours later, still nothing, "payment processing". Please help!

Sir, We are awaiting payment confirmation from google checkout. Once we receive this confirmation your order will be processed automatically.

Thanks,
-Ascension
full member
Activity: 238
Merit: 100
Almost 24 hours later, still nothing, "payment processing". Please help!
full member
Activity: 238
Merit: 100
Hello,

I made a purchase a couple hours ago, the $ has been debited from my bank account but I haven't received a key yet.  My order details are as follows:

Order Number: 13617

Google Wallet Order Number: 312872946443557

Order Total: $ 102.00

# of Bitcoins: 0.68264197

6 hours later, still nothing. I've completed the SMS confirmation and even called the bank to make sure the transaction wasn't being reviewed or held, it's not.  There's just a pre-auth on my account for the full amount and the bank is waiting for btcquick to claim/request (process) the payment.

I thought this would be faster...
full member
Activity: 238
Merit: 100
Hello,

I made a purchase a couple hours ago, the $ has been debited from my bank account but I haven't received a key yet.  My order details are as follows:

Order Number: 13617

Google Wallet Order Number: 312872946443557

Order Total: $ 102.00

# of Bitcoins: 0.68264197
sr. member
Activity: 457
Merit: 250
How long does it take to fund a damn private key? Come on, people! Geez!

Order Date:   Aug 31, 2013 4:29 PM
Order Status:

Payment Confirmed
Order Total:

$ 20.80
Bitcoin Quantity:

0.13684000
Bitcoin Price:

$ 149.81
Order Points:

0.13684
Google Order #:    669452630668071

Your order was funded. Thanks, Ascension
member
Activity: 65
Merit: 10
How long does it take to fund a damn private key? Come on, people! Geez!

Order Date:   Aug 31, 2013 4:29 PM
Order Status:

Payment Confirmed
Order Total:

$ 20.80
Bitcoin Quantity:

0.13684000
Bitcoin Price:

$ 149.81
Order Points:

0.13684
Google Order #:    669452630668071
full member
Activity: 238
Merit: 100
Just got approved, thanks.
full member
Activity: 238
Merit: 100
Hello,

I just submitted ID verification and paid for the bronze membership, I was just wondering how long it would take for my account to clear verification. Order number: 103315.
newbie
Activity: 6
Merit: 0
Hello.  Order #12743 here.  I placed my order early yesterday morning, and the money was taken from my bank account shortly after.  However, more than 28 hours later I see that the bitcoin has yet to be released and is still "under review."  I have tried contacting support through email and telephone but have not gotten a response.  Please help me out here, support ticket #11191.  Thank you.
sr. member
Activity: 457
Merit: 250
I ordered my bitcoins almost 3 hours ago, My order is #12714
Usually it does not take this long for the private key to be loaded and Im on a bit of a time schedule, any way someone could speed this up a little for me?

Thank you!

b0k

your bitcoins have been sent.
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