Topic: Official btcQuick Support Thread (Active Customer Support) - page 9. (Read 22713 times)
how do I buy silver membership level?
Any idea when you will reload?
Bitcoins are back in stock!
Any idea when you will reload?
do u have an eta when there will be more btc available?
With the amount of demand you're getting you should really start buying in 100BTC quantities instead of 50. I'm just a naive customer though so you may have your reasons.
This number is just our buffer amount on hand and does not reflect our balances on our exchange accounts.
With the amount of demand you're getting you should really start buying in 100BTC quantities instead of 50. I'm just a naive customer though so you may have your reasons.
Hey Ascension,
I bought some BTC at 3:35pm EST today and never received them to my public address. I sent an email to customer service but have yet to hear a response. I hadn't seen sending BTC directly to an address until today so I'm guessing you are still working out the kinks. I hope to get the BTC soon so that I can buy more shares!
Order #16260
Thanks
I bought some BTC at 3:35pm EST today and never received them to my public address. I sent an email to customer service but have yet to hear a response. I hadn't seen sending BTC directly to an address until today so I'm guessing you are still working out the kinks. I hope to get the BTC soon so that I can buy more shares!
Order #16260
Thanks
please add more btc! i need some more
Bought BTC over 5 hours ago, and selected to have it sent directly to my wallet. The BTC still has not shown up in my wallet. Normally I wouldn't be so impatient, but I am trying to pay a time sensitive transaction today. My payment shows as being "complete". Will my BTC be sent shortly?
Order# 16218
Update:
Just went through. Thanks Ascension!
Order# 16218
Update:
Just went through. Thanks Ascension!
order #16227
it says completed but no private key
Edit: nevermind went through thanks
i was just impatient
it says completed but no private key
Edit: nevermind went through thanks
i was just impatient
Hey Ascension,
Have had a few successful orders now all within a dollar or so of the bronze membership limit, I linked my TrustCloud membership yesterday and it didn't upgrade me to bronze+ membership, filed a support ticket but have not heard anything? Really need to get around 2-3btc ASAP and these 24hr limits are killing me (as is the lack of stock), could you please have a look?
PS: I also attempted to sign up to miicard but they're having tech issues with verifying my bank account details etc, in support ticket line here aswell..
Have had a few successful orders now all within a dollar or so of the bronze membership limit, I linked my TrustCloud membership yesterday and it didn't upgrade me to bronze+ membership, filed a support ticket but have not heard anything? Really need to get around 2-3btc ASAP and these 24hr limits are killing me (as is the lack of stock), could you please have a look?
PS: I also attempted to sign up to miicard but they're having tech issues with verifying my bank account details etc, in support ticket line here aswell..
Your trustcloud score has to be above 650 in order for the Bronze+ to be activated. Send me a PM with your email address that is on your account so I can take a look.
Hey Ascension,
Have had a few successful orders now all within a dollar or so of the bronze membership limit, I linked my TrustCloud membership yesterday and it didn't upgrade me to bronze+ membership, filed a support ticket but have not heard anything? Really need to get around 2-3btc ASAP and these 24hr limits are killing me (as is the lack of stock), could you please have a look?
PS: I also attempted to sign up to miicard but they're having tech issues with verifying my bank account details etc, in support ticket line here aswell..
Have had a few successful orders now all within a dollar or so of the bronze membership limit, I linked my TrustCloud membership yesterday and it didn't upgrade me to bronze+ membership, filed a support ticket but have not heard anything? Really need to get around 2-3btc ASAP and these 24hr limits are killing me (as is the lack of stock), could you please have a look?
PS: I also attempted to sign up to miicard but they're having tech issues with verifying my bank account details etc, in support ticket line here aswell..
Providing more positive feedback:
Order #3 placed with btcquick, I had a funded key within minutes. Nice!
Order #3 placed with btcquick, I had a funded key within minutes. Nice!
Order 15209, still pending, money paid through Google wallet, taken from credit card, I need this fulfilled please, time sensitive this morning.
This was resolved that morning, I forgot to post. Google wanted to make sure it was me using my account because I entered my card number wrong a few times (was early)
Got emails that the key was funded, but no updates on the site yet. Maybe a glitch/delay, but just stating here incase there's other issues
order #s - 15693 and 15696
The order pages for both say "Private Key is in queue to be funded.", but the email says that it was funded.
Edit: Got offline help. The blockchain site/API being down probably contributed to this. The keys were funded quickly, but the site couldn't show accurate info (or link to key). Now it is all sorted.
For those not aware, there's a place in the accounts page to provide your own wallet address (just need to prove you own it by signing a message). Use that for simplicity and quick access to the funds.
order #s - 15693 and 15696
The order pages for both say "Private Key is in queue to be funded.", but the email says that it was funded.
Edit: Got offline help. The blockchain site/API being down probably contributed to this. The keys were funded quickly, but the site couldn't show accurate info (or link to key). Now it is all sorted.
For those not aware, there's a place in the accounts page to provide your own wallet address (just need to prove you own it by signing a message). Use that for simplicity and quick access to the funds.
Order 15209, still pending, money paid through Google wallet, taken from credit card, I need this fulfilled please, time sensitive this morning.
We are still awaiting payment confirmation from google checkout. You may consider giving Google Wallet (1-855-492-5538) a call or calling your bank to ensure they did not block the transaction.
Order 15209, still pending, money paid through Google wallet, taken from credit card, I need this fulfilled please, time sensitive this morning.
Had to resend code, it worked that time. Thanks.
11 hours and counting.. with the value of BTC now vs when I ordered, I figured you guys have made $2.43USD with my pending coinage.
Well played.
Well played.
IF you view your order details you will see that your order is funded and has been for a while. The order is currently waiting for you to confirm via SMS. You will need to do so before the link is displayed.
11 hours and counting.. with the value of BTC now vs when I ordered, I figured you guys have made $2.43USD with my pending coinage.
Well played.
Well played.
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