Just dropping in to say Thank you. BTCquick always responds to my inquiries promptly and gets the problem solved within hours. Thank you btcQuick. Your team does a professional job.
You must be special because I can't get any type of answer via PM, support tickets or forum posts even after a week has gone by. To top that off order gets cancelled with no response or reason. If you are going to pay a premium for BTC there are better options to say the least.
Orders are not cancelled for "no reason" - Your order was cancelled for being considered "High Risk"
Here are the facts:
My original question still has not been answered.
No explanation whatsoever was given for why the order was cancelled. I followed the protocol including opening a ticket, sending PM's, posting my order number here.
If the order was "high risk" why have two more orders been processed since then with no issue with the same card?
I speculate with good reason that there was an issue with the order system and you are not honoring those orders because of the BTC price increase. If that is the case it should just be posted and be done.
You have a good service but the support is almost non existent.
Coinbase will be accepting cards soon enough, when there is more competition perhaps you will be reflecting on these times.