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Topic: Official btcQuick Support Thread (Active Customer Support) - page 4. (Read 22757 times)

hero member
Activity: 798
Merit: 531
Crypto is King.
Just dropping in to say Thank you. BTCquick always responds to my inquiries promptly and gets the problem solved within hours. Thank you btcQuick. Your team does a professional job.
full member
Activity: 219
Merit: 100
Ethics and Science need to shake hands
order 19125 under review never had this before???

Same for me and I have an order that has been processed after this one.
19248
newbie
Activity: 9
Merit: 0
order 19125 under review never had this before???
full member
Activity: 219
Merit: 100
Ethics and Science need to shake hands
I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?

Click memberships on the left nav bar.

Sending PM that does not have a number any where when I click there other than Order number.

Any chance you could read my PM or tech support ticket to get this resolved?
Thanks!
legendary
Activity: 1498
Merit: 1000
Pretty hard to believe I'm losing a big % after buying in at .00011

The lack of updates and transparency, is disappointing, TBH. I realize some level of privacy is needed, but basic P&L should be a given.

At least with ASICMiner could track the hashrate and watch the bitcoin addresses, Just-Dice you can see the bets happening.

Edit: I believe we all trust Ascension is honest, but how can an investor judge an asset by anything but a dividend when that is the only information disclosed?
sr. member
Activity: 457
Merit: 250
when are  u going to have more coins???

Tomorrow morning
newbie
Activity: 9
Merit: 0
when are  u going to have more coins???
full member
Activity: 219
Merit: 100
Ethics and Science need to shake hands
I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?

Click memberships on the left nav bar.

Sending PM that does not have a number any where when I click there other than Order number.
sr. member
Activity: 457
Merit: 250
I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?

Click memberships on the left nav bar.
full member
Activity: 219
Merit: 100
Ethics and Science need to shake hands
I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?
hero member
Activity: 798
Merit: 531
Crypto is King.
Waiting on Order Number:18971

Please help!


Already called my bank and Google. They both say payment was processed.
newbie
Activity: 3
Merit: 0
My order #18496 shows completed since friday but the key is in queue to be funded since then. Also I made another order (#18693) that was cancelled with no reason given  Huh

Cheers
sr. member
Activity: 457
Merit: 250
I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?
full member
Activity: 219
Merit: 100
Ethics and Science need to shake hands
I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you
sr. member
Activity: 457
Merit: 250
You guys changed your home screen, now I can't login on my phone to make a purchase at all...what's up?

Should be fixed now.
newbie
Activity: 56
Merit: 0
You guys changed your home screen, now I can't login on my phone to make a purchase at all...what's up?
full member
Activity: 210
Merit: 100
Order # 18822 been in
Private Key is in queue to be funded.

For awhile now. Couple hours at least.
newbie
Activity: 20
Merit: 0
My order #18789 is complete; however, the sms confirmation code that was sent to my phone was a duplicate number that was used on a previous order from a few months ago; so when I try to send the verification code; I only get a response that the order was approved a few months ago and not that my order today has been confirmed. The link didn't work either, how do you request a different sms code?
newbie
Activity: 59
Merit: 0
Ascension, having a problem getting past 'failed' when signing my Bitcoin Address with the message provided on screen.  I will PM you my results so you can verify it should not be failing.  Should I also open a ticket?  I think I am just new to this.  You can reference order # 18792

UPdate: I got the bitcoins.  I just imported secret key to blockchain.info account, and transfer from there.  Still don't know why btcquick bitcoin signing/verification doesn't seem to work.  Anyone ever had similar problem?
newbie
Activity: 3
Merit: 0
Hi Ascension,
my order# 18496 is in awaiting payment since yesterday night (UTC). I've talked to my bank and Google Wallet and they say there is no problem and I should contact you. Please take a look.

Cheers

Edit: I don't know if you touched it or not, but it's completed now  Smiley
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