Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 408. (Read 495998 times)
December 04, 2012, 10:03:03 PM
Just wanted to chime in and say I am very impressed with the service. I tried it out today. The moneygram/ZipZap part was a pain - CVS couldn't figure out how to make it work, so I had to go somewhere else. But that isn't BitInstant's issue. Once they had my money, I had bitcoins very quickly - around 20 minutes. The communication from BitInstant was very thorough and comforting.
My only beef is the cost of moneygram->ZipZap - $3.95 - Ouch! I wish there was a cheaper service you could use, but I guess nothing else has as many outlets.
December 04, 2012, 05:54:12 PM
Hi I pay yesterday and no recieve funds to btce. Reserve was 0 and no responses from support at all by email.
Hey, if this has not been resolved yet, shoot me a PM or post your Order ID here please
December 04, 2012, 11:40:56 AM
No reason creating a new thread, thats why we have this one
Your order is processing now, sorry for the issue
-Charlie
Hi sir i appreciate if can help me with my failed order.
December 04, 2012, 11:38:15 AM
Hi I pay yesterday and no recieve funds to btce. Reserve was 0 and no responses from support at all by email.
December 03, 2012, 11:30:27 PM
I'd like to thank you for having this great service.
I have bought BTC once, it was fast and easy! You are the best!
I have bought BTC once, it was fast and easy! You are the best!
December 03, 2012, 10:31:49 PM
No reason creating a new thread, thats why we have this one
Your order is processing now, sorry for the issue
-Charlie
December 03, 2012, 10:31:10 PM
I just payed money through MoneyGram to ZipZap Inc which is what BitInstant brought me to so I could pay for my Bitcoins. I had chosen the to have the Bitcoins sent to my wallet, but the Order Execution failed. What does this mean? Did BitInstant rip me off or will I get my BitCoins? I have used the "contact us" on BitInstant with no reply.
Thanks
Thanks
No reason posting here and in our support thread.
Your order is processing now, sorry for the issue
-Charlie
MOD- Please delete this.
December 03, 2012, 10:13:50 PM
December 03, 2012, 09:59:57 PM
I just payed money through MoneyGram to ZipZap Inc which is what BitInstant brought me to so I could pay for my Bitcoins. I had chosen the to have the Bitcoins sent to my wallet, but the Order Execution failed. What does this mean? Did BitInstant rip me off or will I get my BitCoins? I have used the "contact us" on BitInstant with no reply.
Thanks
Thanks
December 03, 2012, 06:54:34 PM
Excellent! Excellent! Excellent! The transaction is all set now. 
There may be a glitch happening, but you guys are certainly on top of a workaround!
I couldn't ask for better support/resolution!
Thanks SO MUCH for your help!
Take Care,
Bullfrog6288
There may be a glitch happening, but you guys are certainly on top of a workaround!
I couldn't ask for better support/resolution!
Thanks SO MUCH for your help!
Take Care,
Bullfrog6288
December 03, 2012, 06:44:53 PM
This time the Order ID is: 71292cc8-0f3f-4d90-8307-4b7e1c5427f8
Processed again.
Yup, we're working on the issue, hopefully itll be resolved in a few days.
If you have an order that does not work, post it here, someone will process it.
Thanks
December 03, 2012, 06:28:29 PM
Hello Again Charlie,
Sorry to bother you again, but my subsequent transaction isn't going through either?!?
Again I get the message stating "Dwolla Failed Verification" then "Giving Up".
If you could help me out again and nudge this transaction along it will be greatly appreciated.
This time the Order ID is: 71292cc8-0f3f-4d90-8307-4b7e1c5427f8
Thanks,
Bullfrog6288
Sorry to bother you again, but my subsequent transaction isn't going through either?!?
Again I get the message stating "Dwolla Failed Verification" then "Giving Up".
If you could help me out again and nudge this transaction along it will be greatly appreciated.
This time the Order ID is: 71292cc8-0f3f-4d90-8307-4b7e1c5427f8
Thanks,
Bullfrog6288
December 03, 2012, 06:02:33 PM
Excellent!
Yes, I see the funds in my Mt.Gox account now!
Thank you so much Charlie for your prompt attention to this matter.
I'd also like to process another transaction today . . . Do you expect that it will go through okay or is there some glitch with the Dwolla > BitInstant process?
I'll give it a try and post here to let you know how it goes.
FYI, I have used BitInstant many times and the process has always been flawless and timely.
For that I offer much appreciation!
Thanks,
Bullfrog6288
Yes, I see the funds in my Mt.Gox account now!
Thank you so much Charlie for your prompt attention to this matter.
I'd also like to process another transaction today . . . Do you expect that it will go through okay or is there some glitch with the Dwolla > BitInstant process?
I'll give it a try and post here to let you know how it goes.
FYI, I have used BitInstant many times and the process has always been flawless and timely.
For that I offer much appreciation!
Thanks,
Bullfrog6288
December 03, 2012, 05:20:02 PM
Very first post on this forum . . . hello all.
I'm having trouble processing a BitInstant transaction this morning as well.
I'm having trouble processing a BitInstant transaction this morning as well.
Hey there,
Welcome to the forums!
Sorry for the issue, I processed the order and closed the ticket.
Charlie
December 03, 2012, 02:19:49 PM
Very first post on this forum . . . hello all.
I'm having trouble processing a BitInstant transaction this morning as well.
I attempted to transfer from Dwolla to Mt.Gox and received the "Dwolla failed verification - unable to locate" then "Failed verification too often - giving up".
Of course the funds have already been deducted from my Dwolla account and now I'm freaked out about losing my money!
I've got a support request in, but I figured I'd post here too and hopefully this can be resolved ASAP.
My Order ID is: 92fc6a5b-ea6f-497b-81d2-e5df94b32135
Yankee please help . . . thanks!
Bullfrog6288
I'm having trouble processing a BitInstant transaction this morning as well.
I attempted to transfer from Dwolla to Mt.Gox and received the "Dwolla failed verification - unable to locate" then "Failed verification too often - giving up".
Of course the funds have already been deducted from my Dwolla account and now I'm freaked out about losing my money!
I've got a support request in, but I figured I'd post here too and hopefully this can be resolved ASAP.
My Order ID is: 92fc6a5b-ea6f-497b-81d2-e5df94b32135
Yankee please help . . . thanks!
Bullfrog6288
December 02, 2012, 07:04:03 PM
Just wanted to say that I used bitinstant today using cash -> bitcoin to email... The funds were available before I got home from the store I used for moneygram. Literally in about 10 minutes.
That Rocks!
That Rocks!
December 02, 2012, 01:42:08 PM
Hi Yankee, if you could please help me.
I had a transaction tuesday that failed because for the email destination there was a mistake. (bitcoin to email).
I was emailing back and forth with Rachel from support, and she said she would send over the Coinapult link so i may get my coins. Unfortunately i havent heard back from her since Nov 30th.
I read that you had a show in China so that may be why, but if you could send the link over that would be great.
Here is the Order ID: 179f6697-d132-4d2b-8fee-f2f63352c4a1
Needed them sent to [email protected]
Thanks!
I had a transaction tuesday that failed because for the email destination there was a mistake. (bitcoin to email).
I was emailing back and forth with Rachel from support, and she said she would send over the Coinapult link so i may get my coins. Unfortunately i havent heard back from her since Nov 30th.
I read that you had a show in China so that may be why, but if you could send the link over that would be great.
Here is the Order ID: 179f6697-d132-4d2b-8fee-f2f63352c4a1
Needed them sent to [email protected]
Thanks!
December 01, 2012, 07:37:16 PM
My issue was resolved as well, thank you!! Took quite a bit of time, I mean its the fastest way I've used to get cash to bitcoins but the way the service is advertised lead me to believe everything would be processed within an hour... Is this normal processing times going forward or were you guys having an issue? Just want to know what to expect going forward so I can better plan things
Thanks for your help Yankee
Thanks for your help Yankee
December 01, 2012, 04:22:59 PM
Issue resolved. Thank you
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