The customer transfers the company's tokens to the platform's wallet. Unlike FairPlay, for example, our platform will not charge a fee for storing tokens.
The service provider next contacts the customer via video, audio, or a chat, depending on the parties' agreement. Once the work is completed, the parties confirm that the service has been provided in full.
If a conflict arises between the parties, it is put up for arbitration to the users with the highest rating. For the terms and procedure of conflict resolution by rating arbitrators, see the next section.
If the parties manage to reach an agreement and click the button "I agree", a smart contract will be executed, and tokens will be transferred to the service provider. Thanks to the decentralization and the implementation of smart contracts, the system becomes truly independent, and the fee for its use is reduced to a minimum.
In the process of conflict resolution, members of the arbitration committee will need to determine if the education or consulting service has been provided. The question of its quality is subjective and cannot be resolved by the arbitrators. In order for the instructor to receive due payment for the education of consultation, it will be enough to determine that the teaching session in question has taken place.