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Topic: [REFUND PROCESSING COMPLETED] K1 Nanos - Big Picture Mining Cooperative (Read 30757 times)

hero member
Activity: 924
Merit: 1000
Thanks! We actually have bitfury chips in hand just waiting on parts for the fab not a very long line as we won't have a huge amount of stock.

In terms of Avalon 24 days since we asked for our refund still no replies to our Support Ticket. Disappointed. Definitely time to start moving our legal options up to now rather than later.


I'm very interested in the bitfury USB miner.  I guess its first come first serve?

Yes sure will be.

We will start a new thread and open our website soon.

Thanks all for the support. Sorry to everyone for the slow start to the refunds and ultimately for cancelling the K1 Nanos we were looking at nearly 11000 K1 units with all our combined chips but unfortunately Yifu failed to deliver and it really cost BKKCoins alot. I hope many still buy units directly from his store he deserves that sort of support so try and buy a few units from him.
hero member
Activity: 742
Merit: 500
Thanks! We actually have bitfury chips in hand just waiting on parts for the fab not a very long line as we won't have a huge amount of stock.

In terms of Avalon 24 days since we asked for our refund still no replies to our Support Ticket. Disappointed. Definitely time to start moving our legal options up to now rather than later.


I'm very interested in the bitfury USB miner.  I guess its first come first serve?
hero member
Activity: 924
Merit: 1000
Thanks! We actually have bitfury chips in hand just waiting on parts for the fab not a very long line as we won't have a huge amount of stock.

In terms of Avalon 24 days since we asked for our refund still no replies to our Support Ticket. Disappointed. Definitely time to start moving our legal options up to now rather than later.
legendary
Activity: 1974
Merit: 1077
Honey badger just does not care
We will be opening up a new website next week I believe we will have more information there and hopefully we will have 1 product in stock as well.

BitFury 1 Chip USB miners a small number under 100 I think will be available for sale or at auction on the site.

Our 50 port hub still waiting on gerbers and BOM so it is tentative at this point but we can work with our production lines in either China, Batam or Jakarta to get these up in a few weeks and in stock if we have the gerbers and the BOM.

Future projects includes hosting of asic miners in Asia with cheap power and rent making it very affordable for miners with a lower fee as well as more green and energy efficient cooling that can allow for more extreme overclocking for our members rigs as well as our customers should they want to push the limits of their mining rigs.

Our own COOP P2Pool is also being worked on and that will be free for members of the COOP and reasonable fees for non-members.

We are also pursuing a number of different longer term chip / board projects and hoping to work with DIYers, Fabricators in Asia, Europe and North America.

Also note that Big Picture Mining Cooperative has signed in the Custom Hardware Association - Standards proposal the first fabricator to do so in the Bitcointalk forums. Please check it out here: https://bitcointalksearch.org/topic/diy-custom-open-hardware-software-guild-call-for-ideas-282030

After Yifu's fiasco with Avalon chips all this sounds great.

Go Bicknellski secure those Bitfury chips if it is possible, and you'll have a long line waiting in front of your web-shop.
hero member
Activity: 924
Merit: 1000
We will be opening up a new website next week I believe we will have more information there and hopefully we will have 1 product in stock as well.

BitFury 1 Chip USB miners a small number under 100 I think will be available for sale or at auction on the site.

Our 50 port hub still waiting on gerbers and BOM so it is tentative at this point but we can work with our production lines in either China, Batam or Jakarta to get these up in a few weeks and in stock if we have the gerbers and the BOM.

Future projects includes hosting of asic miners in Asia with cheap power and rent making it very affordable for miners with a lower fee as well as more green and energy efficient cooling that can allow for more extreme overclocking for our members rigs as well as our customers should they want to push the limits of their mining rigs.

Our own COOP P2Pool is also being worked on and that will be free for members of the COOP and reasonable fees for non-members.

We are also pursuing a number of different longer term chip / board projects and hoping to work with DIYers, Fabricators in Asia, Europe and North America.

Also note that Big Picture Mining Cooperative has signed in the Custom Hardware Association - Standards proposal the first fabricator to do so in the Bitcointalk forums. Please check it out here: https://bitcointalksearch.org/topic/diy-custom-open-hardware-software-guild-call-for-ideas-282030
hero member
Activity: 924
Merit: 1000
Refunds for August 28th, 2013

xxx123   REFUNDED https://blockchain.info/address/1GYSSoesXtpC7s6K7ubEj7fpgphxxLeZyH

WE ARE COMPLETE!

Only I need a refund now for refunding one of our customers earlier on in August out of my own pocket as we were waiting on our customers BTC to be moved from a cold to hot wallet.
hero member
Activity: 924
Merit: 1000
Can't wait to lock this thread and move on to the next phase... still waiting on one more refund just need confirmation of address.
hero member
Activity: 924
Merit: 1000
hero member
Activity: 924
Merit: 1000
Q - are you still developing the 50 port hub?

We will discuss that after we are done with refunds if you have a line on a number of good hubs I suggest you buy that if you need 50 ports in the next 2 weeks or more. We will be opening a new webpage and offering a new range of projects for the community. Check for a new post by us in the weeks to follow. If you don't see anything then you can contact me directly via PM or email.
hero member
Activity: 539
Merit: 500
Q - are you still developing the 50 port hub?
hero member
Activity: 924
Merit: 1000
hero member
Activity: 924
Merit: 1000
Still stuck on 3 refunds to go.

Although 2 more orders have responded to our emails so we are getting closer to resolving this issue. Will be relieved to get this done we hate this is dragging on and on. If you paid for your K1 Nano and haven't received an email or refund yet please PM or email at your earliest convenience. We have your BTC and want to refund you.

The following need order numbers ending in are still pending refunds:

xxx123   Contacted via email waiting for signed message to be returned.
xxx115   Not responded to emails
xxxx69   Contacted via email waiting for signed message to be returned.


We are getting closer to reveal a new deal we have for new miners and hosting so the faster we clear the happier we will be. We are also moving towards full cooperative status in the coming weeks. A new website is in the works for us as well.
hero member
Activity: 924
Merit: 1000
What are you going to do if you get the chips?

Our plan would be to get our refund or at least get a RESPONSE to our support ticket that was submitted August 5th. We do not believe that a NO REFUND policy is legal in the State of Nevada or the US where BitSyncom is registered so we will be looking at filing a complaint to the FTC and the AG of Nevada on this given that there has been 0 communication with us. The FTC rules and guidance for businesses stateside are quite clear on this. We welcome others to do the same.

It really is beyond reasonable to have zero communication with customers especially when spending nearly $80,000 USD. I do not understand how anyone can run a company and be so inept in terms of communicating with customers given that there are very limited number of us everyone could be contacted quite easily. Our coop is certainly not going to be doing any business with BitSyncom (Avalon) in future. Excuses are not what we need or want we want ANSWERS and FACTS. It is definitely disappointing not being able to support BKKCoins and provide USB miners to the community given that all we needed was chips. We are hoping our Bitfury USB miner is a good offering but we will talk about that when we have fully refunded everyone who ordered the K1 Nano's. Back on topic... refunds.


-----


People who are still owed BTC... please respond to your emails. Crazy this is dragging on another week. We want to REFUND you now... if you see this message please check your spam folders!
hero member
Activity: 924
Merit: 1000
Hey Bicknellski,

Are you getting any of the white K1 Nanos?  I'd be interested in purchasing one just for the LOLz.

Wish I could... I am more concerned with getting our chips refunded at the moment and that to our group is priority 1 right now.

Those look sweet actually I might buy some K1s later for students to use to learn about Bitcoin / Altcoins.
hero member
Activity: 742
Merit: 500
Hey Bicknellski,

Are you getting any of the white K1 Nanos?  I'd be interested in purchasing one just for the LOLz.
full member
Activity: 238
Merit: 100
What are you going to do if you get the chips?
hero member
Activity: 924
Merit: 1000
Got my refund.  Thanks much!

You are most welcome. Sorry for the cancelling the project. We still do not know about our chips and it has been 17 days since we posted a ticket to Avalon about them asking for a full refund. I can't imagine the other DIY teams I feel for them.
hero member
Activity: 574
Merit: 501
Got my refund.  Thanks much!
hero member
Activity: 924
Merit: 1000
We are trying very hard to get the last few customers refunded. Unlike other companies we are chasing our customers down and trying to pay them back. Never knew how hard it was to give people back BTC. If you have not replied to our emails or have not received them please email me or PM here we want to clear these refunds before the start of the week.
hero member
Activity: 924
Merit: 1000
Refunds Issued on August 20th, 2013:

xxx170   REFUNDED (address to be posted soon)
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