Topic: [SCAM] BC Game closed account with my winnings! >$90.000 - page 3. (Read 2247 times)

I am not supporting anyone and BC.GAME is wrong here as the evidence that exist right now and if you cant accept that two individuals can see things in a different way that's up to you.

I really expected you to be better and know better than to support this multi account scammer.

Kind of disappointed because I know why you post this nonsense.

Guess when it’s about money integrity flies out the window ( you know exactly what I mean). How anybody can still support this filthy guy given all the evidence  of multiple accounts with multiple scam accusations provided recently is beyond me. You are either to blind, too lazy to read it or just to ignorant for reasons I cannot go further into here ( I wish I could but I’m a man of my word ).

No words, really.

Ahh, I see. Yes, it will be quite reasonable if the whole family were there in anticipation of the... winning, instead of just asking your son, specifically him, to be present at the interview because you require him to translate. As for your question about, "What is your explanation for the fact that he wouldn't know the answer for all the questions? would there be a 3rd person controlling him aswell?", I will say I couldn't answer this, given I have not witnessed what transpires during the interview and the length of what he know and what he did not.

While for being smarter by using a chat, yes, I will say that'll be logical, if you didn't know that a person speaking the language was present at the interview. Which, I believe, is the reason why BC refrained mid-way from letting their translator take over or informing you that they have someone speaking the language that can facilitate the interview, because when people don't think the other side understand what they talked about, they lowered their guard and let things known, which otherwise they'll keep for themselves and be more careful, if they know their counterpart knows what they're talking about. So yeah, I suppose if BC started the video conversation by informing you that they speak your language, there is a probability that you'll resort to chatting the answer. But given you don't think they understand what you said to your mom, you assume they'll think you simply translating it instead of dictating answers.

But let's not eliminate the doubt. BC.Game Support, can you tell us please, in one or two examples, what kind of answers that he supplied to his mother that make you sure he dictated answer to her about the technicalities of her account instead of simply translating?

As you may know, $90.000 may be not much to you, but here it is a life changer. We had the whole family here waiting for it.

And he speaks a bit better english than I do. So accordingly to you, my son could give me the right answers to the questions, no? Isn't it questionable the fact that the two of us couldn't answer it correctly?

What is your explanation for the fact that he wouldn't know the answer for all the questions? would there be a 3rd person controlling him aswell?

Think for yourself. If it was to be cheat, the son could be simply listening the questions and answering on chat so I could read the answers loudly. No?
This prove the interview was genuine from my end. I have nothing to hide but unfortunatly I'm not pro in english as you are, neither pro in this casino. As you can see I barely got bonus and no, I don't know the VIP Level - I don't need to know that for deposit and playing, right?

It you were my son, wouldn't you do it "smarter" considering you would own the account etc? wouldn't you use a private communication channel between us for example?

This case is turned in a movie when it is simply proven scam from BC not paying the winnings. I don't get. How many more different accusations will be? without any evidence but "with reasons to believe"?
Based on these findings, I have reasons to believe that BC is scamming me not paying my winnings.

This reply is pure darkness. WTF? I am not on any side here but this is shocking and terrible and this must get to stop, most important for the future for all players safety! What the F are you doing seriously?
Stop trying to put light on irrelevant things. This case is about this account and not any other accounts.

You don't have the right to act this way and you know it! You just change reasons until you will find one that will holds so you can keep the money yourself for the company party.
You cant demand your customers to know anything about your platform's games and VIP levels & cashback timing. Me personal gamble a lot every week and I don't have any clue about things like that.
Also, it's impossible to know when you exactly deposited. And what you believe is irrelevant it's what you can proof that is relevant same as in a court. Yes OP don't know a lot about your website, but please ask this to every user you have and see how many that will answer the same way. I can assure you it's many!

As I said I am not on OP's side I am on the right side and what you doing is wrong. Are you broke or what is the problem? Why cant you pay out a winning when the customer have done EVERYTHING you asked for and even more? So what if the mom get help from hers son? That is only positive and not any negative. Have you any proof that the soon is the one that has playing? No. The mom is the holder of the account, the mom did all the KYC and the video call, she can do a video call again. That's is more then enough to be able to get hers winnings paid out. As I said I would count myself as a quite big gambler and I gamble often, but I have NO clue about bonuses, when they are paid out or any technical stuff about the website I play on. I got more important things in life then research on a online casino. as I said. ask every user you have this questions and we see how many that will give you the same answer as OP did. Trust me it will be a lot! Should them also get their account locked? Of course not. We are humans and individuals.
Soon I will contact some people that actually have the power to withdrew your license and make them look into this case (So people with a judgment actually can step in and make a decision since you are unable to do it yourself) because now this have gone to a case where OP is right to his/hers winnings and you are actually wrong and not paying them out. And I think you also would agree on that is the best thing? That a 3-RD party can come and make a decision here so right will be right and wrong stay wrong. I guess you have nothing to hide.

And of course you have right to think and suspect what you want, but you cant make a decision based on what you think or suspect! It's what you can proof a decision should be made! Not what you think, I am glad you people don't work in a court. The only thing that is important is what you can proof, not what you believe!
 
And yes I am very disappointed to see casinos act this way, it destroy the fun for so many people and the whole online gambling community, this is not what it should be about it should be fun and we all should be one big family! With shit like this you getting afraid to win big because you know it will be some made up problem from the casinos side, so sad.

And one thing I can promise you, acting the way you do only make you lose customers and income instead of saving any $90K but I guess your to blind to see that.
Why don't just act right and work on getting a good reputation instead?? Imagine how many more customers you would have and how much more money you would make if you plaid the honest way.

Again, good luck to both parties and I hope this get solved the way it should and looking at what have been posted here to this date the right thing is to cash put OP's winnings but if she/he has cheated of course he/she should not be able to get the winnings paid out, but you have zero proof that this would have happen. BC.GAME stop destroying the online gambling reputation, we all should be one family and enjoy gambling what you doing now is destroying everything just everything for everyone not only for OP. It's sad.  


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Best regards
BabyBandit

I am quoting BC's findings below, so people reading this discussion can get the context easier.

I believe when BC said that OP is uncertain, unable to answer, and unfamiliar with features like game types, cashback and recharge, and the VIP levels, they're referring to OP's own details, which she should have been familiar if she really operates the account herself.

For example, I assume the question were like: what VIP level are you on, what games were you playing, can you describe in short what game was it and how do you played it, how many multipliers are available for [name of game], on which game did you win the big prize [that's being the root of issue here], things that are not too technical that someone that's not a gambling-geek will not be able to answer, yet technical and specific enough that an individual operating the account will be able to, as the question is specific and related to their activities.

As for the translator, I think they prepared him, in case she needed help, or even perhaps the interviewer himself is the translator, he speaks the language, but before they can let the OP knows that they speak the language [or have someone present who speak the language], upon realizing that the son is leading and dictating answers, which made them suspicious of the extent of her knowledge regarding the account, they refrained from telling her, in concern that the son became aware that their attempt to cheat the interview [by him [the actual account operator] supplying answer to her [the clueless someone else]] and instead they just let the interview rolled in, with the translator supplying them with what the son actually said, as they'll get a broader --and more true in nature-- understanding of OP's situation.

Suppose they let her know that they understand the language and know that the son is supplying information, having her to answer on his behalf, OP probably will end the conversation soon and walled up, saying the internet connection was poor and it ended by itself, or refused to take the video call any further with their invented reason, while the son prepared her with broader knowledge of the account.

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Umm... your son doesn't live with you? So he just happened to be there during the video call to... translate?

That makes no sense, because my account is closed but not his account. We don't live together, and his account isn't limited so why would he make a new account in my home in my name, if he could play on his own account?
Can you consider this? Also he never played Big Win but me.

No one forced me to create any account. In that scenario I would appeal for help during a video call, no?

I waggered over 13 million USD. I got lucky and BC refuses to pay those winnings.

Everything beyond that is debatable, but if you look at the facts I exist, I have an account in my name, I played and won.
I have never even switched devices with any other player. In India BC.Game is very popular as you may know and it is normal for several adult family members to have accounts.

My son wouldn't be mentioned in this conversation if the interview had not been in another language.

[CC: JollyGood]

It's actually explained by them in between-lines, and been explained to you by me [in form of educated theory] throughout the entire thread, sealed by BC.Game Support's report of the video call.

Initially, they suspected that your "mom" is performing KYC under duress, of which our suspicion gets stronger and stronger as the case and posts on this thread gets further and you show questionable traits, like the cluelessness of what "under duress" is about, that you basically has zero knowledge of your situation and surroundings when you took that KYC picture.

But, to be short, from BC side, and about what violation you did, they suspected you trying to circumvent a restriction they put on you [the son], be it account limitation, self exclusion, account ban, falsifying ID, and the likes, that your mom shows duress because she performed that KYC against her will, i.e. you forced her.

Bottom line,
What violation you did: a possible attempt to circumvent account limitation and providing fake KYC.
Physical evidence: the video call, where the "real player" [the mom] basically clueless about the game she's been playing for a while.
What terms in the ToS related to it: I have them safely stored for you in my gallery, but I believe it'll be best to start make that lawyer of yours useful. Here's the link to their ToS, I believe he can ventured a very-well-educated guess of what violation you did.

What ridiculous liar you are, your only account, hahaha.
You are a professional con artist, trying to use this forum to blackmail several casinos.
Here you used fake kyc, somewhere else you use your "gambling addiction" for several casino to try to get refunds.

But whatever you are writing here, all your threats with lawyer or whatever will bring you absolutely nothing.
You are a confirmed multi accounter, here in this forum as wall as at bc, that's all everybody need to know.

You can give up, all your lies and posts will bring you nothing, you just look more ridiculous and pathetic.

This is my only account. Once again I always provided all the required documents and my KYC was completely before the big win.

I was ready to meet BC in video, against all your "bets", and I'm ready to meet them again if it would be required. I proof I exist, and I'm the same person that played on BC casino.

As suggested by someone I'm fine meeting BC and someone else neutral from BitcoinTalk if needed.

The questions made from BC were very technical and despiting of maybe answering incompletely or wrong to some of them, they forgot to mention all the questions I answered well and straight.
In case they forgot, I don't play in their site for 5 months aswell. Having someone speak my native language would certainly be beneficial, as it would eliminate the significant language barrier present in this situation.

So in 1st occasion my withdraws were blocked due to my kyc photo was under threat.
Now, 2nd occasion I'm blocked no more because I'm under threat, but because I missed some technical questions about features I never used, in a casino that I don't login for 5 months, talking on a foreign language.

I believe it is a wrong decision.

What benefit of a doubt?
This person CLEARLY is ghostigura2, who had another scam accusation thread here in this forum for his other account at bc. And he even got paid 1000$ and then lost it again and made the next scam accusation because of his gambling addiction.
Look at the connections of the accounts, only a blind person would not see it.

https://bitcointalksearch.org/topic/m.63839558

You guys should stop giving this person any reason to continue his scam, really.

I want to take a neutral stand here and still give @Joana226 the benefit of the doubt!

Personally if I was asked about any other sportsbook or casino am registered with about their incentive features and the alike, I don't think I would be able to answer because I don't take advantage of them, unless I do then they have the right to ask questions related to this.

Secondly, if a translator was available I don't understand why the son got in the picture, which also puts Joana226 in a bad position and saying there is a language barrier doesn't sit well here as your English is above average !

Lastly, just to be [email protected] were any questions relating to deposits,games played, coins used asked just to ensure this is the account holder you having the KYC interview with because these are the basic questions that really need to be asked, unless they avoided the most obvious questions as they might suspect user rehearsed this part, hence the extra questions otherwise $90K is alot of money and hope something can be worked out to close this chapter.
**Once revised all accounts including family linked accounts should all be closed/banned to end the business relationship**

If it was true, I wouldn't argue neither requesting everything. But it isn't true.

Ask them to make a call with a language where the customer is main language, or allow her to use google translator etc.
And ask normal things, the things that the person needs to know while using the website:
how to deposit
how to play
how to withdraw
what were the deposit methods used
how long I have been with my account closed
what was last game played?

even they could reopen the account and ask me to play the usual games... now asking for vip program? cashback schedules? is it a requirement to know about how that works? those aren't basic things.
My winnings came from my deposits and my plays, not any bonus, I don't know how does it works as I never used it.

I cannot speak for others but as far as my own personal opinion is concerned, you can ask them (or any casino/gaming website) for any information related to your account but by now you should have been told the specific reasons BC Game have taken the view that they have. You are right, $90,000 is a lot of money but you have failed their verification process as posts today about them concluding the person in the video call was not the account holder, that also was a reason.

From what can be seen, I think the video call demonstrated to BC Game there is something wrong with the account therefore they will not release the funds but you can ask them for evidence of where you breached the terms and conditions. Will you try to debunk each of their conclusions?

BC.Game has already decided their decision on this case, the charges they filed against you make it clear that you violated their ToS, until you can provide any proper information against their charges then it's a settled case. The community agrees with BC.Game's decision, because BC.Game has enough evidence that your claim fails. Now nothing depends on what you expect, a decision has come and explain whether you have any evidence against the allegations made against you in that decision or else your claim will fail.

Can I at least ask them to show evidences accordingly to their terms of service, of any failure from my side? We are talking about over $90.000 claim, so I'm not asking too much. More than "interpretations", physical evidences supported by their terms.

Oh wow, did you hurt your shin? Or you slipped and broke your nose hitting floor, perhaps? No? I'm glad. You know, it's quite dangerous to run and jumped ship that fast. Be careful next time, do it carefully and --if you can-- with much grace.

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Done from BC's side. I believe after confirming my last query to them, whether there is a staff speaking her language being present at the session and informed the security team that the discussion between her and her son was not a simple translating what's asked, but rather leading her to answer details about "her account" [one that she should have a very intimate knowledge of], BC has full right to leave this case and not attending to OP's demands anymore, as it's proven that OP indeed abuses their system.

After their answer, if it's clear and explaining enough, I think the community can agree that this one can be marked as resolved.

I think your reply makes clear the issue is closed (except any multiple associated accounts you could be investigating).

As far as you are concerned, the female on camera had no idea about any functionality of either the website or the games that are available therefore was not the account holder.

Furthermore, the person translating and prompting that claimed to be the son, is already registered as a customer. With all this evidence collated, according to BC Game terms and conditions the verification process failed therefore the claim cannot proceed.
A question needs to be put to you. Now that BC Game have stated you failed the account verification process, they will not release any funds therefore what will you do next?

It is only fair for BC Game to answer your question but having said that they will probably not change their decision unless there is new compelling information.

Nobody cares what you have to say anymore ghostingura2 aka SimpleMachin34 aka twentyon3x aka Joana226.

https://bitcointalksearch.org/user/ghostingura2-3487848
https://bitcointalksearch.org/user/twentyon3x-3615136
https://bitcointalksearch.org/user/simplemachin34-3240643


You violated their terms with countless accounts.
It's all proven and for everybody to see. You are so bad, can't even hide the multi accounting here in this forum. 
I wonder how many accounts and scam accusations you already had here, the whining because of 1xbet not included.

Now he is even pretending not being fluent in English, hahaha. Before writing perfect English and insulting with all his other accounts though.
You tried to cheat the system, it failed. Now move on to your next project and hopefully fail again. Wish you all the worst.

At least now we have proof your addiction story is total bullshxt as well, just as I said many week ago already. Shame on you.

So now it seems all the players to be legit need to know all about VIP levels, cashback timing and others, how is that written in Terms and Conditions can I read it?
I'm not english fluent and I use the help of google translator and chat gpt to write it.

It would be good.