Topic: [SCAM] BC Game closed account with my winnings! >$90.000 - page 6. (Read 2237 times)

Blossom15 is my alt aswell.

You should stop being ridiculous and getting a life outside would be good to you aswell.

Timelord2067 summed my "investigation" up quite well. So many different alts and every single one has their own scam accusation against bc or supports the others.
Absolute shameless and scam behaviour.

Well miss "Indian lady", how do you explain yourself now? Maybe ask your "lawyer" first.

Multiaccounting is against site rules at BC by the way.

I will not disclose our strategies, and I am not obligated to do so, especially in the event of legal proceedings.

My account has been closed for five months, and I have requested evidence or an explanation for the closure more than ten times during this period. Why does this matter?

I reached out to the lawyer when this issue first arose; this is not a recent thing.

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

So, in your view, does BC.Game reserve the right to freeze an account for as long as they wish?

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

They can lock an account but 5 months is not reasonable - without any update, is it?
Did they attend to any of my contacts? I'm the one who told I would be ready at any time. I would wake up if needed - my only request is to send me that invitation from email.

I have been following this thread right from the start and from everything I have seen so fsrnincan only tell you one thing “stop complicating issue for yourself”.

I find it strange that someone whose account has been locked would still be rejecting an opportunity for them to regain access - just because they didn't send you the invitation link through their email.


A lawyer that can't read the ToS of a site? Assuming your lawyer wasn’t made up by you (I believe that you're making this up) then your response would have been different. Bc told you the reason for confiscating your funds all you have to do is follow their instruction so that they can verify if what you're being accused of is false or not. 

Rollback a bit. Initially, when you made your previous post stating "more than 5 months", I dismissed it as a small informative piece of statement. But when you repeated here, I can't help but recalled the timeline you initially described,


Can you please clarify how long was it since they locked your account and asked you for KYC? Recently, following a large amount of money? A short time ago? More than five months, close to six?

While you're at it, can you also tell us how many times have you actually trying to reach them and get it resolved prior to coming here?


I still don't understand why do you "lawyered up" even before you do the video call, the one that you previously wanted.

On point number 1, you also stated, "now all I have is a meeting request that doesn't mean I get my funds", yeah, but it also have a big probability of them releasing your fund as you manage to verify your identity, especially as you're sure [as you ought to be] that you'll pass, given you own the identity and/or the "under duress" situation that BC found is simply a misunderstanding.

If you're in doubt, I think people will normally try to build evidence to prove BC is with malicious intent with the KYC. Taking a video or a screen recording of the video call, perhaps, as it'll prove that [if we amuse a possibility that BC tried to avoid paying you by saying the video verification is invalid] no matter how you prove your credibility and you're not under duress, BC will lie and say other things.

Unless [if we amuse another possible scenario] you're sure from the start that you won't pass the KYC because it'll just strengthen BC's initial findings.

So, yeah, I still don't understand why you lawyered up, be it simply asking for advice [by the way, does the lawyer didn't even ask for a retainer money before providing his advise and guidance?]

And oh, I might be wrong, so if anyone here is familiar with such law it states otherwise, please correct me, but if I am not mistaken, any written statement from an official have weight in court room, so their invitation through PM [which clearly shows it's sent from them, in capacity of BC's representative, and specifically talking about this case] will have as much weight as the ones sent from their email. Huh?


What does your lawyer say about the agreement you entered where you acknowledge that they may request identification whenever they want and lock your account if they believe you're supplying false information? In this case, I think the "false information" come in form of having someone that is not you to perform KYC, perhaps add the fact that you didn't attend to their attempt to clear the issue, given they even already gave another chance by keeping the line open for hours.

I absolutely start to believe this user has something to hide.
Nobody in their right mind would throw away this opportunity to finally get this resolved.
And your "lawyer", if he even exists, talks nonsense if he actually advised you to skip the call.

You are lying in here and I am convinced now after all these nonsense posts.

I actually wonder where this person is come from as well.
Writing "I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine." would suggest he/she is from India, since this is local currency.

Do you really expect an Indian woman talking/writing like this???
Because I don't!

1- They denied me my winnings for almost 6 months (now all I have is a meeting request that doesn't mean I get my funds), and always ignored any request from me. In your opinion, is this good? Do you think it would be legal for any casino from today onwards to freeze any winnings for 6 months without giving any explanation? They are legally responsible for this scam.
2- As stated, because I didn't receive any invitation through their official email - so it has no validity on law in any further move.
3- According to my lawyer, they are responsible for paying me my funds, and this technique used by the casino to avoid paying my winnings has been used several times in the past. I want to alert everyone to this fact. If they don't want to reschedule anything, they will respond in court - and it will be more expensive for them, and another negative record on the registry. My request is legit asking them to send the invitational via email.

And you're suiting [pun intended] yourself up for a legal suit is because...? Also, the reason you did not bother to come to the video call verification that they've arranged is because...? Further, after you throw this verification session away, without so much regard [as it seems], why do you think they should give a second session, and/or not being more suspicious with the authenticity of your account?

All I'm asking is that BC.Game sends me a formal email asking for a video call to confirm my KYC via email - as this is the official form of contact.

I have not initiated any legal proceedings - for now I have only asked for advice. You are making a big mess, maybe it's my fault for not explaining myself well.
I have all interactions with BC.Game documented, if there is a requirement for video confirmation, I ask that you do it through the official channel and not through private messages on this forum - I already had requested this to be this way before any invitation was made.

Furthermore, and nevertheless, (once again) I would like to hear from BC.Game Support why they needed more than 5 months to finally propose this step to me.

As I believe you're well aware, verifying a bet prior to releasing them to the winner, to be sure that the winning is justified and does not utilizing anything malicious, is a common practice shared amongst casinos for big wins.



I can't be 100% sure, but I believe what happened from BC's side, and why they consider the possibility of a breach to their ToS, is something that goes along what I assume and describe here [post #47], of which prompt them to investigate.

---

I don't think I understand... well, actually I think I do, but I must have understand it wrongly because it doesn't make sense. You're saying that after all of this push and pull, after all of these efforts, when BC finally agree to perform a video verification, the one that, once you passed it, and which you'll be able to pass it very easily, as you're indeed the owner of the submitted document, will probably get things resolved, you didn't come to the session [which they keep open for hours] because you decide to take it to a lawsuit? The few seconds call of video verification that --again-- can solve it, and you didn't want it anymore? And you made this decision right when they agreed and established the session, because up to yesterday, you're seemingly still open to this method.

Or was it because you think BC actually will not take the session and prove the credential. And when they do, you need to find a way to get around it? I honestly want to believe that I understand things wrongly, because here's a solution for your case, that'll probably just take less than a minute, and you won't even bother to try it and decide to take a course that'll steal you weeks, if not months?

---

[I made this post up to the first sentence of the part where I addressed OP, minimized my browser, and when I came back, everything is wiped clean. Not even a draft since I didn't bother hit preview because I don't think it'll wiped clean. So I have to type everything again from the beginning, and realized that some point that I wanted to raise also posted by AHOBRAUSE]

So in other words, you did not attend the KYC meeting intentionally. Great work I must say.
Does make 0 sense at all to skip the meeting you were waiting for, but yet some things you do don't make any sense.

By the way, I don't believe you are in contact with a senior partner of a law firm directly. But that's a different story.

If you attended the video call and documented it you would have perfect evidence you did nothing wrong. Yet you intentionally skip this opportunity, why? It really is very strange!
I am not taking any sides here, yet your actions don't make any sense. If I had this possibility, as I have mentioned before, I would never skip it, NEVER.

I'm unsure how to respond to your inquiry about 'Under threat of what?' since it was just a regular photo, and no explanation has been provided thus far.
My KYC process has been completed, including both levels, and my account has already been verified.


No, that is not the case at all.

While I haven't yet escalated my case to Curacao, I've been in touch with Mr. Roelof on the advice of another user (thanks for that). Currently, I intend to follow his recommendations, which involve receiving official communication from BC via email, as this is the official method of communication recognized in court. Additionally, I plan to record the video call to serve as evidence in court if necessary.

My primary goal remains to resolve my complaint as quickly as possible. However, after enduring over five months of waiting, my approach has shifted to one of caution and deliberation rather than immediate action.

Under threat of what? If the problem is only your ID then why this matter needs to be this long. Do you have no problem providing valid ID? I have this same issue on Livecasino and Duelbits but the error is on my side since I didn’t notice that my ID was already expired but I solve my problem immediately after I provide valid ID. Take note I won huge amount too but not as huge as yours.



Don’t do this, Passing your case to Curacao will make your issue longer to process. BC will not be able to fix your issue here because they will deal with Curacao license which will take a lot of time and probably money from you for your lawyer expenses. BC is cooperating here in the forum, just be patient here because they will help you to solve your issue assuming that’s there’s no underlying issue aside from what you disclosed here.

They told the issue here is that they reviewd again my KYC after my Big Win, and they found that I was being under threat. Doing that they stopped helping me through email and chat spamming always the same answer.



I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao.

All I need is an official communication from BC.Game's official email to my registered email address. While it may not seem significant to you, it holds legal importance to the case.

He sent you a message and you had a conversation. Why is it so hard to follow the link they provided? You always request fast replies but when there is a solution on the table you are stalling, that doesn't make any sense honestly.

I wonder why this must be so hard.

To be fair, Does this user really have a questionable activity about her winnings that makes you investigate and hold her fund for this long period of time? I’m not questioning your integrity but I’m curious on what is the real reason for flagging his account after winning that amount?

This issue seems like being prolonged due to the KYC which shouldn’t be not the main focus of holding his funds if he play the game in fair way without any evidence from you of malicious practice. Because it looks like winning in your casino a jackpot will cause a delay a withdrawal if you can’t provide a valid reason for the investigation aside from the winning amount.

Please check PM

Can you please share the invite through email?

Based on our private message confirmation yesterday, we scheduled a video call for today and provided the available time slots. I sent you a PM a few hours ago with the details of the time and link. The scheduled video call has begun, but we haven't seen you online yet. To ensure you haven't missed my previous message, we both have availability in the next 4 to 6 hours, and you can join the call at any time.

It's always been like that when both of the parties try to act like a victim and refrain to post more evidence, no one know which one is right and which one is wrong, I could be wrong to support @OP's, but no one know the truths. 

I understand it's weird @OP didn't want to publicize his KYC when he was saying it's fine for Bc.game to post it here, at the same time it's not make sense how a picture under threat violates their terms. Now it's Bc.game turn that didn't post the meeting invite, or it could @OP is lying here.