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Topic: Standing Strong Against Unjust Attacks: A Call for Community Support - page 8. (Read 3178 times)

copper member
Activity: 599
Merit: 241
Honesty is the best policy.
Hello, everyone!

I'm quickly catching up with everything here. Have I missed any unanswered questions? It was suggested by you guys to make a post, and while our time is limited, I'm eager to answer all queries. Some of the questions about licenses have been covered already. Our legal department has already provided responses as well. It's not a matter of me having a choice over it. The decisions are based on legal considerations, and we're following the guidance provided by them. The question regarding provably fair has also been addressed. Questions about our Blackjack Tournaments and bugs are on the table, but rest assured, nobody should be concerned as no one is taking any risks in this stage. The entire process is still in development. The entire concept is about collaboratively building Blackjack Tournaments with our community. It's completely acceptable to have an unfinished product with bugs at this stage—it's the core of the idea. Our aim is to peacefully construct our project with our community without any external dramas.

Eva
legendary
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I welcome the comments from all members and those that are answering (correctly no doubt) questions posed to blackjack.fun but until they themselves clarify the situation there will be uncertainty. If what was written is true, blackjack.fun (Eva) should confirm it.

The latter part of your post is the best way to remedy the situation on their website, I have previously asked Eva about whether anything can be done to advise players about which games are and are not provably fair as the image on the website gives the impression all the games are.

Eva (blackjack.fun forum representative) has logged in today yet her last post was made on 23rd February. It is a shame she is not even posting here if just to state the questions will be answered when their owners provide a reply. The silence does not reflect well on them.

[...]

Regarding the provably fair questions, we are all in the dark until/unless she replies.

I thought this part was partially covered by khaled0111, the Provably Fair method that they provide are only applicable for their in-house game. Games from other providers are... somewhat questionable.

If this is true, I think they should make a clear distinction, a different page or even a simple border in their page separating their PF game and the ones that can't be verified.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
[...]

Regarding the provably fair questions, we are all in the dark until/unless she replies.

I thought this part was partially covered by khaled0111, the Provably Fair method that they provide are only applicable for their in-house game. Games from other providers are... somewhat questionable.

If this is true, I think they should make a clear distinction, a different page or even a simple border in their page separating their PF game and the ones that can't be verified.
legendary
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A list of affected games would be a good start as it would allows others to go and check for themselves. If there was a bug to exploit after it was reported, surely it would show negligent conduct by the blackjack.fun team if they did not find a way to fix it. The silence from blackjack.fun really does not help the situation.

The area where JackpotRacer could be useful is if he can prove that the casino is (still) running games that can easily be manipulated. That's something the community should know about and decide for themselves if they want to trust such a casino with their money. 
legendary
Activity: 2730
Merit: 7065
It is safe to put aside anything related to JackpotRacer and his claims against blackjack.fun (at least until/unless further evidence is put forward or more allegations are made).
No scam has happened so that subject is off the table for me.

To my knowledge, they have not had any serious scam allegations made against them therefore (as I mentioned before) even if there was an issue where the Curacao licence might have expired and the Anjouan licence might have started, it would not be as serious an issue as them stating they had the licence at all all times but it turns out they were not covered.
I consider this a secondary importance. A casino and the people running it can be trustworthy even if their business is unlicensed and vice versa. It doesn't look good if they are lying about it or showing the wrong one (which was the case here), but if they are not stealing from and scamming their players, then it's not a problem.

The area where JackpotRacer could be useful is if he can prove that the casino is (still) running games that can easily be manipulated. That's something the community should know about and decide for themselves if they want to trust such a casino with their money. 
legendary
Activity: 3696
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💲🏎️💨🚓
I seem to recall you bad-mouthing others (myself included) in the past - now you cry foul?

Really?
legendary
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That is similar to what I was beginning to think. It is safe to put aside anything related to JackpotRacer and his claims against blackjack.fun (at least until/unless further evidence is put forward or more allegations are made).

Therefore the logical aspect of this thread has to be the outstanding questions related to their operations.

To my knowledge, they have not had any serious scam allegations made against them therefore (as I mentioned before) even if there was an issue where the Curacao licence might have expired and the Anjouan licence might have started, it would not be as serious an issue as them stating they had the licence at all times but it turns out they were not covered. If that happened it will damage their reputation and could raise trust issues.

Regarding the provably fair questions, we are all in the dark until/unless she replies.

In the meantime, where is the Blackjack.fun forum representative Eva when it comes to posting here? This thread was created by her to repel against what she cited as unfair/unjust attacks on the reputation of the casino yet she has been largely absent from the conversation including not addressing questions that some of the community sincerely feel should have been answered by now.
If I can venture a guess, she doesn't like the direction the thread has taken. It's no longer just about JackpotRacer's wrongdoings, which have already been established, it's also about whether or not the casino and the people running it are capable of hosting a fair game that can't be cheated by those who know how to.
legendary
Activity: 2730
Merit: 7065
I don't think I understand how is this a concept of the lesser of two evils. Unless I understand things wrongly...
I wasn't talking about JackpotRacer's actions. I was talking about the bug in Blackjack.Fun's game that allows the outcome to be manipulated. It's a lesser evil if that bug is present in a beta environment where you aren't depositing and playing with your own money. It would be worse if someone could use the bug against you in a real-money game where you deposited your own money. Imagine you are playing the game and it looks like you will win, but due to a bug they haven't fixed, you lose the round?

In the meantime, where is the Blackjack.fun forum representative Eva when it comes to posting here? This thread was created by her to repel against what she cited as unfair/unjust attacks on the reputation of the casino yet she has been largely absent from the conversation including not addressing questions that some of the community sincerely feel should have been answered by now.
If I can venture a guess, she doesn't like the direction the thread has taken. It's no longer just about JackpotRacer's wrongdoings, which have already been established, it's also about whether or not the casino and the people running it are capable of hosting a fair game that can't be cheated by those who know how to.
legendary
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In the meantime, where is the Blackjack.fun forum representative Eva when it comes to posting here? This thread was created by her to repel against what she cited as unfair/unjust attacks on the reputation of the casino yet she has been largely absent from the conversation including not addressing questions that some of the community sincerely feel should have been answered by now.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
To get it out in the open, that will be a violation of their ToS. But I think if they gives permission, that "breach" can be an exception.
9/10 casinos don't allow multiple accounts, but the purpose of doing the test is to see whether or not the game in question is vulnerable to manipulation and thus doesn't deserve to go live and accept real money wagers.

I don't think you've asked about that matter. And to answer, It's free tournaments with real "money" reward [mBTC, USDT, TRX], if I am not mistaken. The games and tournaments itself, is intended for beta testing.
In that case, it's the lesser of two evils. Even though you might cheat someone out of their reward, they didn't lose the money they came to the casino with. That is all assuming we aren't speaking of real-money wagers, and I am not sure we are. Blackjack.Fun has a cashier section. You can generate addresses and deposit to them. The question now is, can those real funds be used to play the problematic games? Is it just me or has Blackjack.Fun been in a beta phase forever? 

I don't think I understand how is this a concept of the lesser of two evils. Unless I understand things wrongly, JPR entered a freeroll games intended for beta testing, where the players was looking for bugs and reported them to the BJF to be fixed, thus improving the system security and gaming experience once it's launched.

JPR met someone who exploited a bug [his encounter was what he complained above], got annoyed and tried to find the bug. Once he found and be sure of it, instead of reporting it to the admin, he choose to use the knowledge to retaliate to the user who wronged him in the first place, over and over, in a way of passive-aggresively telling that user that he knows about the exploit too and was giving that user a taste of his own medicine, disregarding the bad experience other users at the table encountered due to this retaliation.

Users on the table reported JPR to their admin, and long story short, he got banned. And here we are. Anyone is free to correct me if I understand things wrongly, though.
legendary
Activity: 2730
Merit: 7065
To get it out in the open, that will be a violation of their ToS. But I think if they gives permission, that "breach" can be an exception.
9/10 casinos don't allow multiple accounts, but the purpose of doing the test is to see whether or not the game in question is vulnerable to manipulation and thus doesn't deserve to go live and accept real money wagers.

I don't think you've asked about that matter. And to answer, It's free tournaments with real "money" reward [mBTC, USDT, TRX], if I am not mistaken. The games and tournaments itself, is intended for beta testing.
In that case, it's the lesser of two evils. Even though you might cheat someone out of their reward, they didn't lose the money they came to the casino with. That is all assuming we aren't speaking of real-money wagers, and I am not sure we are. Blackjack.Fun has a cashier section. You can generate addresses and deposit to them. The question now is, can those real funds be used to play the problematic games? Is it just me or has Blackjack.Fun been in a beta phase forever? 
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
[...]

Tell you what. Go and create a second account on Blackjack.fun. Try to use the timer exploit bug and show the community that it's still there. If you can do that, and it's obvious beyond any doubt that Blackjack.fun hosts games whose results can be manipulated, I will give them a negative rating, warning the community not to play the game in question until they fix it.

To get it out in the open, that will be a violation of their ToS. But I think if they gives permission, that "breach" can be an exception.



To be clear, is the bug you discovered present in real-money games? I don't remember if I asked that before. I am asking about games where I have to deposit my own money to participate? I don't care if it's some sort of beta/testing/fun more/demo games.

I don't think you've asked about that matter. And to answer, It's free tournaments with real "money" reward [mBTC, USDT, TRX], if I am not mistaken. The games and tournaments itself, is intended for beta testing.



Edit: then I thought, "mehh... why not dig a little?" And I jumped into JPR's posts. I think --unless I understand it wrongly-- my memory serves me correctly. Below is the complete post of JPR's on OP's thread that I think is the beginning of this issue, indicating that it's a free game.

@blackjack.fun

I love blackjack and blackjack tournaments and after playing a few freerolls I would like to give you some well-intentioned feedback. I know it is still in beta

I apologize if the points I will mention have already been made.

The rebet option should always be there and not just for a second.

Same for balance! I want to be able to see my balance during the tournament instead of having to leave the table to check the leaderboard

Next to the balance you could easily add the current rank of the leaderboard.

The split option you use is terrible as you only show one of the 2 splits. you should always show the 2 hands of the split.

Please let me tell you what happened to me a couple of times during the free roll tournaments. I would not mention it if it was a one-time glitch.

One time I was even the chip leader with about 8 minutes to go and then I could not bet any chips.
I tried all the chips but it did not help.
I did a hard refresh but it did not help.
Then I logged out and logged back in and again it did not help.

I would like to reiterate that the feedback is well-intentioned

another question I have is if you accept FUN Token as deposit?

cheers

And another,

Guys. Thank you for participating on our Freeroll tournaments.

[...]

great attitude as this is the way to go. beta is for bug fixing and feedback is most important

good luck and cheers
legendary
Activity: 2730
Merit: 7065
Finally a very fair comment!
Lol, knock it off! I was both on the praising and criticizing end of your comments in your scam accusation thread, remember? First your praised me for being the only one that pays attention and knows what they are talking about, then you called me a disappointment and signature spammer when I concluded that no scam happened. You need to stop determining someone's fairness based on if they agree with you or not.

Back to the case...

The bug was there and even Blackjack.fun admitted it as they banned me from playing and connecting to the games after players complained about me using this exploit. I have the proof in a DM where Blackjack.fun told me about the players complaining about me that I used this timer exploit. even they will say Yes they fixed it how can you check it? I could but I am not allowed to play. so ask yourself why don't they prove it that it is fixed? IMO they did not fix it as they could easily prove it if they fixed it. but still if they fixed it just let them prove it to their current and future customers.
Can you post the proof you have here? Screenshots can be faked, but still it would be interesting to see it.

Tell you what. Go and create a second account on Blackjack.fun. Try to use the timer exploit bug and show the community that it's still there. If you can do that, and it's obvious beyond any doubt that Blackjack.fun hosts games whose results can be manipulated, I will give them a negative rating, warning the community not to play the game in question until they fix it.

To be clear, is the bug you discovered present in real-money games? I don't remember if I asked that before. I am asking about games where I have to deposit my own money to participate? I don't care if it's some sort of beta/testing/fun more/demo games.


@Eva and Blackjack.Fun
Are you going to continue playing the I am blind and stupid game or are you going to shed some light on the possible vulnerabilities in your games?
legendary
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All Games incl Racer and Lottery game are Closed
Whatever they did with this, I don't believe they will publicly present the current situation here. Imagine if they said here that they haven't fixed the bug yet, wouldn't that encourage potential scammers to start abusing this bug?
Also, if they had solved the issue, I guess that they would have announced it officially because the avoidance of the answer can be interpreted differently.
The existence of the bug is already known because JackpotRacer made it public. If what he said is true, both he and at least one more person know how to abuse said bug to win a round of blackjack in an unfair way.

By not contradicting the existence of the bug, Blackjack.fun has, in a way, admitted that it does exist.
All software have bugs, and you can't prevent it. The way you deal with them is what counts. If Blackjack.fun allows people to make real-money wagers on a game that is buggy and can be exploited, we need to question their honesty. You just can't have that and not inform your players about it. The right course of action is fixing the bug asap and removing it from your game portfolio until that happens. Otherwise, you are dishonest because you are allowing your players to wager their money on a game that can be manipulated.     

Finally a very fair comment!

The bug was there and even Blackjack.fun admitted it as they banned me from playing and connecting to the games after players complained about me using this exploit. I have the proof in a DM where Blackjack.fun told me about the players complaining about me that I used this timer exploit. even they will say Yes they fixed it how can you check it? I could but I am not allowed to play. so ask yourself why don't they prove it that it is fixed? IMO they did not fix it as they could easily prove it if they fixed it. but still if they fixed it just let them prove it to their current and future customers.

the other postings till now are only brown nosed ones and signature show offs




And man, JackpotRacer rings a bell in my head from years back.  He's been complaining about one thing or another (or it could just be this one thing) for a long time if I recall correctly.  For some reason, I'm connecting his username with that altcoin RBIES that guaranteed a buyback price from its creators....but I haven't checked his post history yet. 

@The Sceptical Chymist
so read back and check who scammed and was scammed with the RBIES and you are welcome to apologize!
legendary
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Personally, what I hope can be the outcome of that point is a way for blackjack-fun to clear their reputation and invalidate JPR's claim, both inside and outside this forum. One of the accusation by JPR is the validity of their license.
How would they (or any other online gaming website for that matter) be able to prove to a satisfactory level that will be accepted by most members here that they have indeed operated with appropriate licences at all times? When you click the Anjouan licence validator link it does not show the date the licence was issued yet it does confirm they licence is currently valid.

From my perspective, if they did not have a licence for the overlap period of the Curacao licence expiring and the Anjouan licence being issued, it is not that much of a big issue but them stating they had it and it turns out they did not have it is something that will damage their reputation and raise trust issues.

And man, JackpotRacer rings a bell in my head from years back.  He's been complaining about one thing or another (or it could just be this one thing) for a long time if I recall correctly.
He seems to be a serial complainer but I have been unable to work out his modus operandi.
hero member
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I have no idea whether Blackjack.fun is legit or not and have no opinion as of yet, but I have to say that just because they paid you for a task does not mean they're completely honest.  I've seen plenty of very shady exchanges and services pay their signature campaign participants over the years, so you really have to look at the entire track record of whatever casino/service/etc. you're trying to judge.
I agree with you, I believe what you have said is very true. They have paid me that's true but I'm not a player of their platform and I guess a player should know better that how they treat them. But, whatever I said in my comment was purely unbiased cause I personally got paid by them for the task, however I have noticed a very strange thing about their support team.

Their support team seems to be very slow in replying and that's not a good sign I guess. If someone has to do business for long term then they should try to have an active support team. Other than late replies, I haven't found anything wrong about them. I guess they have created this thread to get support from the community so they might be able to do their activities on this forum once again.

That's why I posted my remarks about them so it might be helpful for them to regrow on this forum. They haven't scammed anyone and that's a good sign I guess. So, lets see how they will perform here after a come back. I believe a good platform should always be ready to answer criticism. Running away from it is the not way to go. Only because of JackpotRacer, they have gotten backward steps which isn't good at all.
legendary
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As a Hero member of this community I think I somehow support them because they paid me for the task and which's enough for me to understand that they aren't unjust people and they really value good work. If they can support those who completes a task for them then I believe they also support their players.
I have no idea whether Blackjack.fun is legit or not and have no opinion as of yet, but I have to say that just because they paid you for a task does not mean they're completely honest.  I've seen plenty of very shady exchanges and services pay their signature campaign participants over the years, so you really have to look at the entire track record of whatever casino/service/etc. you're trying to judge.

And man, JackpotRacer rings a bell in my head from years back.  He's been complaining about one thing or another (or it could just be this one thing) for a long time if I recall correctly.  For some reason, I'm connecting his username with that altcoin RBIES that guaranteed a buyback price from its creators....but I haven't checked his post history yet. 
legendary
Activity: 2730
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Whatever they did with this, I don't believe they will publicly present the current situation here. Imagine if they said here that they haven't fixed the bug yet, wouldn't that encourage potential scammers to start abusing this bug?
Also, if they had solved the issue, I guess that they would have announced it officially because the avoidance of the answer can be interpreted differently.
The existence of the bug is already known because JackpotRacer made it public. If what he said is true, both he and at least one more person know how to abuse said bug to win a round of blackjack in an unfair way.

By not contradicting the existence of the bug, Blackjack.fun has, in a way, admitted that it does exist.
All software have bugs, and you can't prevent it. The way you deal with them is what counts. If Blackjack.fun allows people to make real-money wagers on a game that is buggy and can be exploited, we need to question their honesty. You just can't have that and not inform your players about it. The right course of action is fixing the bug asap and removing it from your game portfolio until that happens. Otherwise, you are dishonest because you are allowing your players to wager their money on a game that can be manipulated.     
legendary
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I sympathize with OP in this case: it is clear they are being unfairly hounded by someone with real mental and/or emotional problems.

As far as the licensing thing is concerned, I know that a casino's reputation for doing good by their customers completely outweighs whatever credibility a license can provide, and blackjack.fun seems to excel in this regard.

As far as what can be accomplished on the forum, the neutral rating I left for JackpotRacer almost four years ago now still adequately sums what anyone can expect when having to deal with him (and I truly sympathize for those that fall under his crosshairs):

nutildah    2020-03-02        While I do not trust users who allow themselves to be "scammed" so frequently, that in itself is not worthy of a negative trust. I do recommend avoiding engaging in any business with this user as they have an extremely poor attitude and tend to complain (a lot) if things don't go exactly as they hoped. Check previous feedback both given and received for examples.

Not sure what further action should be taken at the moment.
legendary
Activity: 2632
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Yes, I'm an asshole
Regarding the license, I know it goes to credibility and that's why you guys are asking, but if the license they hold now is verified or able to be verified and noone has been scammed, do we really need to see proof of this or that?

Some will say we need to k now if they are liars or not(which is fine if they respond to what you want), but if they don't show proof and they didn't scam, what's the end game here?

Personally, what I hope can be the outcome of that point is a way for blackjack-fun to clear their reputation and invalidate JPR's claim, both inside and outside this forum. One of the accusation by JPR is the validity of their license.

Granted, anyone reading that thread will understand that his accusation is baseless, borderline a witch-hunt. But, as OP said that JPR also attack them outside the forum, they can perhaps use this occasion as a media to thwart that baseless accusation --that Blackjack-fun ever operated without license-- that can reach people outside the forum, perhaps those who do further DD after reading the smear campaign, or OP themselves can redirect them to read this thread to get a better insight.
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