Did they receive the packaged chips from the fab yet?
If yes did they pass the validation test on the first assembled unit(s)
If yes did they pass the validation test on the first assembled unit(s)
Topic: Swedish ASIC miner company kncminer.com - page 1579. (Read 3049505 times)
this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.
today:
HI,
All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
Med vänlig hälsning | Best regards
Stacey Johnson
Kncminer
www.kncminer.com
Office: +46 8559 253 20
...
today:
HI,
All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
Med vänlig hälsning | Best regards
Stacey Johnson
Kncminer
www.kncminer.com
Office: +46 8559 253 20
...
Does anyone know:
1) If the chips have been tested on production boards.
2) If (1), why no pics/vids/specs? Seems a bit cruel.
3) If the miners are being assembled in China or Sweden.
4) If in China, will they be tested there & be distributed to customers from China (improbable), or be shipped to Sweden first (transport & customs delays)?
Did they receive the packaged chips from the fab yet?
If yes did they pass the validation test on the first assembled unit(s)
Have anyone made any calculations how much better or worse we are as a group of customers (1000s) if the hashrate of each device is increased by 30% or 50%?
A very rough example:
1000 Jupiters 500GH/s each vs 1000 Jupiters 600GH/s
Is each individual owner better with the 600GH/s or is the benefit cancelled out by the fact the each has it?
In a static environment (yeah right) it would beA very rough example:
1000 Jupiters 500GH/s each vs 1000 Jupiters 600GH/s
Is each individual owner better with the 600GH/s or is the benefit cancelled out by the fact the each has it?
1563TH (current network)
+500TH (our miners)
--------+
2063TH (new world)
our miners would have 500/2063*100=24.2% of the network
same calculation for 600TH gives us 27.7% of the network
no one knows and as you can see, customer service is now useless.
Can you Xialla and everyone else stop WHINING LIKE CHILDREN, we're all getting really sick of it.There are still 3 and a bit more days left in September.
On 1st October, if there is no update, cry all you want.
Until then, stop WHINING. It's very tiresome and unmanly.
Huh? There would have to be no other miners but us for it to be better not to have more hashes.
-MarkM-
-MarkM-
Have anyone made any calculations how much better or worse we are as a group of customers (1000s) if the hashrate of each device is increased by 30% or 50%?
A very rough example:
1000 Jupiters 500GH/s each vs 1000 Jupiters 600GH/s
Is each individual owner better with the 600GH/s or is the benefit cancelled out by the fact the each has it?
A very rough example:
1000 Jupiters 500GH/s each vs 1000 Jupiters 600GH/s
Is each individual owner better with the 600GH/s or is the benefit cancelled out by the fact the each has it?
no one knows and as you can see, customer service is now useless.
otherwise, KNC promised me to deliver Jupiter until end of September. once they failed, I will resend them their mails with promise and ask for full refund. If they will not refund me, I will start legal steps - within EU it is super easy and customer rights are here on another level (compared to China)
otherwise, KNC promised me to deliver Jupiter until end of September. once they failed, I will resend them their mails with promise and ask for full refund. If they will not refund me, I will start legal steps - within EU it is super easy and customer rights are here on another level (compared to China)
this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.
today:
HI,
All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
Med vänlig hälsning | Best regards
Stacey Johnson
Kncminer
www.kncminer.com
Office: +46 8559 253 20
...
today:
HI,
All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
Med vänlig hälsning | Best regards
Stacey Johnson
Kncminer
www.kncminer.com
Office: +46 8559 253 20
...
Does anyone know:
1) If the chips have been tested on production boards.
2) If (1), why no pics/vids/specs? Seems a bit cruel.
3) If the miners are being assembled in China or Sweden.
4) If in China, will they be tested there & be distributed to customers from China (improbable), or be shipped to Sweden first (transport & customs delays)?
Stacey Johnson - So generic
It sounds like John Dow
its safe to assume that nobody is going to get there rig in September 
*hint*hint* Prove me wrong!
*hint*hint* Prove me wrong!
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)
ahh thanks! hopefully she is not only working part time.
They advertised for support staff some weeks back. It was on their site. I think the handing over of rigs was mentioned on day one, that being part of the job.
this is, how mighty KNC customer service works. yesterday I asked them, if previous mail from Anna with statement, that "Your order is expected to ship towards the end of September" is still valid or not.
today:
HI,
All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
Med vänlig hälsning | Best regards
Stacey Johnson
Kncminer
www.kncminer.com
Office: +46 8559 253 20
before 3 days:
Dear Daniel,
Your order is expected to ship towards the end of September.
Once the order is shipped you will receive the tracking number.
Please do not hesitate to contact us if you have further questions.
Med vänlig hälsning | Best regards
Anna Jagdhar
Kncminer
www.kncminer.com
Office: +46 8559 253 20
today:
HI,
All orders have now been sent for production and will be shipped after their completion.
Please let us know if you have any more questions.
Med vänlig hälsning | Best regards
Stacey Johnson
Kncminer
www.kncminer.com
Office: +46 8559 253 20
before 3 days:
Dear Daniel,
Your order is expected to ship towards the end of September.
Once the order is shipped you will receive the tracking number.
Please do not hesitate to contact us if you have further questions.
Med vänlig hälsning | Best regards
Anna Jagdhar
Kncminer
www.kncminer.com
Office: +46 8559 253 20
Proof they're hashing:
Lets hope it wont look more like this
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)Anna Jagdhar
http://se.linkedin.com/pub/anna-jagdhar/60/664/51a
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)
Of course they do. Would she have any other name?
Hmm, I wonder if she's blonde, by any chance?
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)
I'm hungry.
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)
ahh thanks! hopefully she is not only working part time.
also waiting for mail reply?.)
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)
ahh thanks! hopefully she is not only working part time.
do KNC have a customer support or do reply always one of the founder?
they have some girl called Anna.)
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