I would imagine he means datacenter grade, just take a look at the chassis for an $8K server. Lets start with the easy stuff. First they all have internal power supplies and are 19" wide so they will fit in a datacenter rack without the need for shelves.
Normally CPUs and GPUs are just passive (fanless) heatsinks which use the case air flow to cool them. The "case" fans provide the forced air across all components using multiple high CFM (noisy) fans. Nobody uses "gamer brand" gear.* Air flow is an optimal front to back design (cold aisle to hot aisle). Cooling is forced flow across the entire width of the chassis (multiple fans in a "line") for simplicity and reliability. On higher end servers cooling is redundant, two fans stacked together to prevent overheat in a fan failure. Redundant power supplies are also common for the same reason.
I understand time is critical but what happens when your fan or PSU dies in the datacenter? Ask anyone with colocated servers, "remote hands" time is expensive and so is downtime. There is a reason why $8K servers are built this way and lets face it a $8K mining rig is pretty much an expensive mission critical server.
Note I am not saying KNC should make "professional grade" rigs at this time, it is more a thought exercise. Come on people you should be enthusiasts. Don't you ever just brainstorm about how things can be done better? I mean Satoshi did and that is why we have Bitcoin. Still it shouldn't be taken as a bash on KNC, it has taken the server industry a couple decades to come up with optimal configurations. It just is to show what people in the IT hardware world would consider "professional grade" today. To their credit KNC has already designed a better cooling system them BFL. The mere fact that their heatsinks and fans all face the same direction is a significant improvement. Everytime I look at a photo of a BFL minirig I just cringe. The IT geek in me wants to rip out all those stupid fans and do it right.
This goes beyond KNC but most "consumer" branded cooling gear is just garbage for gamers to waste money on. The CFM ratings tend to be inflated and they are often more expensive then "professional grade" equipment. Delta and the like is the real deal. Boring, black, ugly, and very effective.