Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 11. (Read 64413 times)
June 14, 2016, 09:34:40 PM
I left Xapo a while ago, their security is ridiculous to the point of having a product that it's completely unusable. I get they care about it but they ask for two factor authentication all the time, sms, calls, pins, password...dear god it's annoying.
June 14, 2016, 08:20:35 PM
12 times trying to contact but no response i just want to change my phone number .i cant open my xapo account my old phone number is expired :3
open the App...click on LOCK symbol to see your 2 factor code
June 14, 2016, 08:07:26 PM
12 times trying to contact but no response i just want to change my phone number .i cant open my xapo account my old phone number is expired :3
June 14, 2016, 05:56:44 AM
I sent few email to support about my issues with site etc...they never answered!
Ystday I wrote them I want my account deleted, they answer in 5 min: "We're sorry you go, bla bla bla..."
Fuck xapo, I'm out!
The reason is most likely this: they have no idea how to resolve your earlier problem hence they didn't respond at all.Ystday I wrote them I want my account deleted, they answer in 5 min: "We're sorry you go, bla bla bla..."
Fuck xapo, I'm out!
But from what I know Xapo (and any other service, tbh) has standardized and automatic answer ready for customers who want to quit.
June 14, 2016, 05:27:22 AM
I sent few email to support about my issues with site etc...they never answered!
Ystday I wrote them I want my account deleted, they answer in 5 min: "We're sorry you go, bla bla bla..."
Fuck xapo, I'm out!
Ystday I wrote them I want my account deleted, they answer in 5 min: "We're sorry you go, bla bla bla..."
Fuck xapo, I'm out!
June 13, 2016, 06:23:40 PM
Xapo... im trying to use your API to get non xapo btc addresses balance but after i coded it it says {"error_description": "You are not allowed", "error_code": 1}
Here is the url i am testing it on http://www.bitcoinfaucetexchange.com/Balance-non-Xapo-Faucet-Users.php
Here is the code im using
Here is the url i am testing it on http://www.bitcoinfaucetexchange.com/Balance-non-Xapo-Faucet-Users.php
Here is the code im using
Code:
if(isset($_POST['checkBalance'])){
$addyBalance = trim($_POST['addyBalance']);
if(empty($addyBalance)){
$output = "Please enter an address";
} else {
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, "https://v2.api.xapo.com/addresses/".$addyBalance);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt($ch, CURLOPT_HEADER, FALSE);
curl_setopt($ch, CURLOPT_HTTPHEADER, array(
"Authorization: Bearer 5a546edd-ad72-49e0-****-****64c59c80"
));
$response = curl_exec($ch);
//$output = "Balance: ".$response["accrued_balance"];
}
print_r($response);
}
?>
June 13, 2016, 05:25:38 AM
Hey Guys,
dont Use Xapocard, no Answer from Support
Use Advacash or E-coin Cards
dont Use Xapocard, no Answer from Support
Use Advacash or E-coin Cards
June 05, 2016, 10:24:09 AM
Dear David
I'm a newbie to Bitcoin and Xapo. I started my first mining contract with Hashocean.com recently, by moving bitcoin from my Xapo account, and was supposedly sent my 1st payment 0.005+ BTC
It was sent 3 June and its now 2 days and I have not got the payment to Xapo. I have sent a question to Xapo today by emailing [email protected] about this matter.
I have had payment (from hashocean) sent to the original bitcoin address given by Xapo when I first
opened my Xapo account. The BTC address I have given hashocean is correct.
Can you advise about this non payment or is that because it is Sunday
I hope I'll get a reply
Thanks
Mohini Hersom
I'm a newbie to Bitcoin and Xapo. I started my first mining contract with Hashocean.com recently, by moving bitcoin from my Xapo account, and was supposedly sent my 1st payment 0.005+ BTC
It was sent 3 June and its now 2 days and I have not got the payment to Xapo. I have sent a question to Xapo today by emailing [email protected] about this matter.
I have had payment (from hashocean) sent to the original bitcoin address given by Xapo when I first
opened my Xapo account. The BTC address I have given hashocean is correct.
Can you advise about this non payment or is that because it is Sunday
I hope I'll get a reply
Thanks
Mohini Hersom
June 05, 2016, 12:44:57 AM
I don't think XAPO even replies to this forum thread anymore 
Not here nor offical support email. Very bad communication.
it's the mystery when i go into this topic. even calling myself very lucky didn't solve the mystery.
Made me wonder too, I never experienced any problem with my Xapo account. Though from my activity on this thread I can see and conclude that your chance to get answer on this thread is next to nothing.
June 04, 2016, 03:45:15 PM
I don't think XAPO even replies to this forum thread anymore
Not here nor offical support email. Very bad communication.
it's the mystery when i go into this topic. even calling myself very lucky didn't solve the mystery.
June 03, 2016, 05:13:40 AM
I don't think XAPO even replies to this forum thread anymore
Not here nor offical support email. Very bad communication.
June 03, 2016, 04:19:24 AM
I don't think XAPO even replies to this forum thread anymore
legendary
Activity: 2716
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Leading Crypto Sports Betting & Casino Platform
June 02, 2016, 03:08:42 AM
I got a good response from a support service they closed my account with a specific reason and return all funds remaining in the account
so if you do not get a response from a support service please send mail back less than 24 hours they will reply your email
but it must be remembered writing emails and polite
so if you do not get a response from a support service please send mail back less than 24 hours they will reply your email
but it must be remembered writing emails and polite
June 02, 2016, 12:25:19 AM
Hello! My identity is under verification for 10 days. Nothing happens. I wrote twice to [email protected] and I got no response. What's problem? You will no longer provide services? My email in profile.
You are having issue with debit card ? We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly
I think he had a problem verifying the account Xapo for now to use xapo must verify the account ID
Very bad 10 days no response my advice try again contact the service with a different email
I also do not have problems with support but one of my friends experienced the same thing
two days of account status is still under review I do not know what makes them very slow process verification
I don't know so much about xapo, I only used it as a wallet to send and receive btc, but I think xapo have a live chat support system also, you should try to contact them live if the support system not working and your account still in under review.. I hope the live customer supporter will assist you better,
June 01, 2016, 01:39:12 PM
Bitwa.la is offering 2000 Debit cards to the first 2000 to apply
http://about.bitwa.la/get-the-bitwala-bitcoin-debit-card/
They are providing same mychoicecorporation visa card which have monthly maintainance fee which is quite annoying and also there is 3% transaction fee and other fees during withdraw as i already have one mychoicecorporation card from cryptopay. I am thinking to get one xapo physical card but in some of the above review there were claims of rejection by paypal and ebay which make me think twice before choosing xapo card. http://about.bitwa.la/get-the-bitwala-bitcoin-debit-card/
June 01, 2016, 01:21:47 PM
i have since turned to other payment systems, there are plenty!
May 29, 2016, 08:55:55 AM
Hello! My identity is under verification for 10 days. Nothing happens. I wrote twice to [email protected] and I got no response. What's problem? You will no longer provide services? My email in profile.
You are having issue with debit card ? We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly
I think he had a problem verifying the account Xapo for now to use xapo must verify the account ID
Very bad 10 days no response my advice try again contact the service with a different email
I also do not have problems with support but one of my friends experienced the same thing
two days of account status is still under review I do not know what makes them very slow process verification
May 29, 2016, 07:37:51 AM
Hello! My identity is under verification for 10 days. Nothing happens. I wrote twice to [email protected] and I got no response. What's problem? You will no longer provide services? My email in profile.
You are having issue with debit card ? We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly
I think he had a problem verifying the account Xapo for now to use xapo must verify the account ID
Very bad 10 days no response my advice try again contact the service with a different email
May 28, 2016, 11:08:55 PM
Hello! My identity is under verification for 10 days. Nothing happens. I wrote twice to [email protected] and I got no response. What's problem? You will no longer provide services? My email in profile.
You are having issue with debit card ? We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly
I think he had a problem verifying the account Xapo for now to use xapo must verify the account ID
Very bad 10 days no response my advice try again contact the service with a different email
May 28, 2016, 10:27:45 PM
Hello! My identity is under verification for 10 days. Nothing happens. I wrote twice to [email protected] and I got no response. What's problem? You will no longer provide services? My email in profile.
You are having issue with debit card ? We see a similar issue with advcash's exchange rates. This leave Bit-X as the only honest Bitcoin debit card service, in my opinion. They use the market exchange rates for card transactions and all fees are stated clearly
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