I guess Xapo service is the good overall.
Its very good service but support is not good they not replying to any one for some time but some still enjoying and have good view about this service 
Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 12. (Read 64339 times)
May 20, 2016, 03:58:40 PM
May 20, 2016, 11:47:22 AM
Is there anyone here have a contact on Xapo support, or anyone have already contacted them?
I have just a tiny problem on my account, It's been 2 months now and I still have this:
If anyone have a contact or know how to contact them, please PM me, I'll send also a send little tip if you want.
Thanks in advance.
I have just a tiny problem on my account, It's been 2 months now and I still have this:
If anyone have a contact or know how to contact them, please PM me, I'll send also a send little tip if you want.
Thanks in advance.
This problem can be with bitcoin transaction, not with Xapo, can you give a tx id ?
So the transaction is actually successfull on the second transfer but the problem lies on the first one which failed and its report is still clinging on your account history?
I tried to contact Xapo using their contact form on their website because I can't see any direct contact for their support. But it's been a month now since I sent them a message. I never sent a message again since it is just a minimal problem.
Xapo is a great service but there support service is not that good
May 15, 2016, 01:48:07 PM
I have a question about XAPO ?
Why you restrict some countries , although Bitcoin is created for all people , you can regard blockchain.into , they didn't restrict any country , for that they have more users . They give a chance for every one to have Bitcoin wherever he is , and that gives them more popularity .
Why you restrict some countries , although Bitcoin is created for all people , you can regard blockchain.into , they didn't restrict any country , for that they have more users . They give a chance for every one to have Bitcoin wherever he is , and that gives them more popularity .
Hi, cmiiw, but I think Xapo is usable on every country? It is their debit card that have some delivery restriction. So, if my statement is correct, then it is actually available for everyone as long as they didn't ask for card.
May 15, 2016, 07:32:54 AM
I have a question about XAPO ?
Why you restrict some countries , although Bitcoin is created for all people , you can regard blockchain.into , they didn't restrict any country , for that they have more users . They give a chance for every one to have Bitcoin wherever he is , and that gives them more popularity .
Why you restrict some countries , although Bitcoin is created for all people , you can regard blockchain.into , they didn't restrict any country , for that they have more users . They give a chance for every one to have Bitcoin wherever he is , and that gives them more popularity .
May 15, 2016, 07:19:34 AM
Although the Xapo service is the best in Web Wallets but there is one thing to be carefull. Your card account could have been blocked due to many failed attempts or incorrect PIN. You can solve this by emailing support. Also there is a 2X withdrawal per Wallet. Unfortunately this includes failed attempts so if you try twice without success you will have exceeded the attempts.I know this bad but they are rules imposed by Xapo.
May 13, 2016, 04:02:38 AM
Hi,
I created a xapo wallet yesterday & i verified my email but even after that i can't log in to my wallet. After i type the pin it redirects to a page(app.xapo.com) & just freezes. Can anyone help me with issue.
I created a xapo wallet yesterday & i verified my email but even after that i can't log in to my wallet. After i type the pin it redirects to a page(app.xapo.com) & just freezes. Can anyone help me with issue.
May 12, 2016, 04:01:08 AM
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May 12, 2016, 02:17:27 AM
I cannot pay on ebay with my xapo through paypal anymore. Its been around two weeks now.
Thinking to quit their service, too many glitches
Thinking to quit their service, too many glitches
May 11, 2016, 12:42:10 PM
xApo is most secure i guess
May 11, 2016, 12:23:40 PM
How i can login în my account If im having my phone
Do you mean you're trying to log in from your phone for the first time? I'm sure all you need is downloading the apk, the rest would be explained step by step for you.
May 10, 2016, 06:09:27 PM
How i can login în my account If im having my phone
May 08, 2016, 07:27:53 AM
Since i have lost access to my phone number i have sent over 10 emails to xapo support over the past 2 months and no answer.
It is a nice service in theory but without support it's useless.
It is a nice service in theory but without support it's useless.
I had this problem too, after few days I get reply and problem was solved very fast.
Some people here including me are getting support from them for days, mine is months but until today,my problem was not resolved and no one from their support is answering me.
i got solved only by hours, maybe i just lucky that the CS respond so fast
May 06, 2016, 08:59:29 AM
Since i have lost access to my phone number i have sent over 10 emails to xapo support over the past 2 months and no answer.
It is a nice service in theory but without support it's useless.
It is a nice service in theory but without support it's useless.
I had this problem too, after few days I get reply and problem was solved very fast.
Some people here including me are getting support from them for days, mine is months but until today,my problem was not resolved and no one from their support is answering me.
call them
May 05, 2016, 09:28:02 AM
Since i have lost access to my phone number i have sent over 10 emails to xapo support over the past 2 months and no answer.
It is a nice service in theory but without support it's useless.
It is a nice service in theory but without support it's useless.
I had this problem too, after few days I get reply and problem was solved very fast.
Some people here including me are getting support from them for days, mine is months but until today,my problem was not resolved and no one from their support is answering me.
May 04, 2016, 03:00:49 AM
What's really annoying about xapo is that phone verification which is really sad for me.
I lost that phone and like this I lost my wallet
.
I lost that phone and like this I lost my wallet
. 
May 03, 2016, 08:44:12 AM
I can't see any activitiy log in my Xapo app on my mobile since 24/4. But on Xapo's website I can find all activities. Tried to install the app on another mobile, didn't work. Is there anyone having the same issue? Sent 2 support requests to Xapo. No reply. Xapo's support seems worse recently. Hope no finance problem.
I confirm, I have the same problem for more than one week.
May 03, 2016, 08:40:35 AM
Since i have lost access to my phone number i have sent over 10 emails to xapo support over the past 2 months and no answer.
It is a nice service in theory but without support it's useless.
It is a nice service in theory but without support it's useless.
I had this problem too, after few days I get reply and problem was solved very fast.
May 03, 2016, 07:38:55 AM
I can't see any activitiy log in my Xapo app on my mobile since 24/4. But on Xapo's website I can find all activities. Tried to install the app on another mobile, didn't work. Is there anyone having the same issue? Sent 2 support requests to Xapo. No reply. Xapo's support seems worse recently. Hope no finance problem.
May 02, 2016, 09:52:30 PM
Since i have lost access to my phone number i have sent over 10 emails to xapo support over the past 2 months and no answer.
It is a nice service in theory but without support it's useless.
It is a nice service in theory but without support it's useless.
im confused with your experience, my ticket support solved in 1day service
hope your problem fixed soon
May 02, 2016, 06:10:43 PM
Since i have lost access to my phone number i have sent over 10 emails to xapo support over the past 2 months and no answer.
It is a nice service in theory but without support it's useless.
It is a nice service in theory but without support it's useless.
I have sent an e-mail to support over a week ago and I still haven't received a response from them. Why?
Its really sucking support as they are not responding to any one for last few weeks now this great service is going to turn in a disaster very bad from them Jump to: