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Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 10. (Read 64339 times)

newbie
Activity: 17
Merit: 0
i cant login xapo account bcoz i lost my phone number
and i send email support xapo for change number , and not send me confirmation email Sad
anyone help me ?
legendary
Activity: 1274
Merit: 1006
!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!
Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

Huh? My transaction at XAPO work fine..Just transferred 0.01 BTC out of my wallet



If you not happy with XAPO try *censored*  instead





Do I detect a referral link? From a legendary user? Really?

I left Xapo for AdvCash..let me say that it does have some lower fees than other, but...
If you plan of creating a plastic card, there that one thing that I really hate!
You will have 3 wallets at first: USD, EUR, RUB
When you create lets say EUR plastic card, there is going to be "second" wallet...So if you have funds on your primarly wallet you will not be able to spend them via plastic card - you must first transfer/fund from your main wallet to your plastic card wallet. And yes, you will pay 0,99EUR fee Sad

Also conversation rate from BTC is much lower (currently - bitstamp:629USD, poloniex:633USD, Bitfinex:627, AdvCash:612USD)

If you plan to create AdvCash account read well all "hidden" fees...
https://advcash.com/en/prepaidcard/
https://advcash.com/en/solutions/card/

I'm now sorry I even opened this account.
legendary
Activity: 2030
Merit: 1059
Wait... What?
!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!
Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

Huh? My transaction at XAPO work fine..Just transferred 0.01 BTC out of my wallet



If you not happy with XAPO try *censored*  instead





Do I detect a referral link? From a legendary user? Really?
member
Activity: 112
Merit: 10
!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!

Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!
If you come with such scam accusations then it would be more professional if you come with any proof. I am also using an XAPO account and don't have any problems so far. Such negative messages make me curious about how safe XAPO is and if mine funds are safe with them.

Check out this Thread!

https://bitcointalksearch.org/topic/xapo-hot-wallet-service-did-turn-into-scam-be-aware-1529585
hero member
Activity: 1036
Merit: 501
!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!

Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!
If you come with such scam accusations then it would be more professional if you come with any proof. I am also using an XAPO account and don't have any problems so far. Such negative messages make me curious about how safe XAPO is and if mine funds are safe with them.
member
Activity: 112
Merit: 10
!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!

Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!
member
Activity: 112
Merit: 10
Hello everyone,

my Xapo BTC Balance is from one day to another unavailable. It says "unable to Spend"
Left Balanve is 0.1 BTC - Can the Op please tell why this is happening? I really need my Xapo Card and really liked the Service so far. So why my Account got locked. Please let me now asap.

Anybody of you guys got the same Problem with the Xapo Service?

We no longer keep up with this thread, but anyone that is having a problem and has already contacted [email protected] can send me a DM here with their issue and their registered email address so I can make sure that you get properly taken care of - thanks!

Ive already wrote an Support Ticket because of the Problems. It says iam getting answered in 24hours. Iam waiting now longer than 3 days for that kind of Email.

Ive used my Xapo Wallet every Day also with the Debit Card. It worked great, but from one Day to another my balance is frozen and it says Unable to send! Please fix this ASAP! or i will declare your Service as definatly Scam.

Also send u a PM

regards
newbie
Activity: 1
Merit: 0
Hello everyone,

I have xapo account and debit card. I linked my xapo account to bitwage.com and everything worked well, until i tried to pay with the xapo card. My card is being rejected everywhere, ATMs, shops, even e-buying. I activated the card upon its arrival and my balance is not 0. Can you please help me out ? When I tried to activate the card on the MyChoice corporate website (thought this will help), it responded that this card can not be activated. Have some of you had similiar issue ? I wrote to mychoice support (no response) and I am writing here as I can see that this is official Xapo forum. Please help me, I cannot use my money.
legendary
Activity: 2030
Merit: 1059
Wait... What?

We no longer keep up with this thread, but anyone that is having a problem and has already contacted [email protected] can send me a DM here with their issue and their registered email address so I can make sure that you get properly taken care of - thanks!

Hi, if Xapo is no longer keep up the thread, do you mind locking it to avoid confusion? And, is there any thread or method to reach Xapo help desk other than contacting support and/or DM-ing you?
newbie
Activity: 15
Merit: 0
Hello everyone,

my Xapo BTC Balance is from one day to another unavailable. It says "unable to Spend"
Left Balanve is 0.1 BTC - Can the Op please tell why this is happening? I really need my Xapo Card and really liked the Service so far. So why my Account got locked. Please let me now asap.

Anybody of you guys got the same Problem with the Xapo Service?

We no longer keep up with this thread, but anyone that is having a problem and has already contacted [email protected] can send me a DM here with their issue and their registered email address so I can make sure that you get properly taken care of - thanks!
member
Activity: 112
Merit: 10
Hello everyone,

my Xapo BTC Balance is from one day to another unavailable. It says "unable to Spend"
Left Balanve is 0.1 BTC - Can the Op please tell why this is happening? I really need my Xapo Card and really liked the Service so far. So why my Account got locked. Please let me now asap.

Anybody of you guys got the same Problem with the Xapo Service?
legendary
Activity: 1470
Merit: 1004
I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(

where have you sent the money? to what bank and country ?
legendary
Activity: 1442
Merit: 1001
I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(

For this kind of problem you need to provide proof so that people believe in you
Sorry not say you lied but the way it always used here to prove that it is not nonsense if you manage to convince people here they will help you
I know there are some people here who will help you or you can create a report here https://bitcointalk.org/index.php?board=83.0
newbie
Activity: 1
Merit: 0
I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(
hero member
Activity: 504
Merit: 501
Just came across this Beauty of a Bitcoin Debit Card from Advance Cash

Quote
$0 monthly fee
0% for any USD transactions
$1.99 USD withdrawals, $2.99 other currencies
$90 000 monthly ATM withdrawal limit
$3 000 daily ATM withdrawal limit
$10 000 daily card funding limit
2.95% currency exchange



Thank you for that info!!
I'm already on it Smiley

BTW - do I have to verify my account before ordering plastic card or can I get it without verification?
Im sure USA cant have it !
legendary
Activity: 1457
Merit: 1001
^^ plastic card will have spend limitations if you do not verify ID
legendary
Activity: 1274
Merit: 1006
Just came across this Beauty of a Bitcoin Debit Card from Advance Cash

Quote
$0 monthly fee
0% for any USD transactions
$1.99 USD withdrawals, $2.99 other currencies
$90 000 monthly ATM withdrawal limit
$3 000 daily ATM withdrawal limit
$10 000 daily card funding limit
2.95% currency exchange



Thank you for that info!!
I'm already on it Smiley

BTW - do I have to verify my account before ordering plastic card or can I get it without verification?
legendary
Activity: 1457
Merit: 1001
Just came across this Beauty of a Bitcoin Debit Card from Advance Cash

Quote
$0 monthly fee
0% for any USD transactions
$1.99 USD withdrawals, $2.99 other currencies
$90 000 monthly ATM withdrawal limit
$3 000 daily ATM withdrawal limit
$10 000 daily card funding limit
2.95% currency exchange

hero member
Activity: 672
Merit: 500
I left Xapo a while ago, their security is ridiculous to the point of having a product that it's completely unusable. I get they care about it but they ask for two factor authentication all the time, sms, calls, pins, password...dear god it's annoying.


it's very safe for me, the sms/call ferivication make me enjoy and still comfortable
why you not instal xapo wallet at your mobile platform? you can use 2fa from xapo app it's very simple.
legendary
Activity: 1568
Merit: 1000
I left Xapo a while ago, their security is ridiculous to the point of having a product that it's completely unusable. I get they care about it but they ask for two factor authentication all the time, sms, calls, pins, password...dear god it's annoying.
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