From their TOS (source https://xapo.com/terms/ )
Xapo, Inc is NOT registered as money transmitter in Delaware nor in any other stare, so it is operating illegally.
Source 
Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 16. (Read 64413 times)
March 18, 2016, 11:15:41 AM
From their TOS (source https://xapo.com/terms/ )
March 18, 2016, 08:24:46 AM
Xapo, Inc = a Delaware, US company who is operating financial services.
Xapo, Inc is NOT registered as money transmitter in Delaware nor in any other stare, so it is operating illegally.
For reference, Coinbase is operating in Delaware, USA as well but this is their license : https://www.coinbase.com/static/licenses/delaware.pdf
I don't understand why the people are discussing the service of an illegal firm.
Xapo, Inc is NOT registered as money transmitter in Delaware nor in any other stare, so it is operating illegally.
For reference, Coinbase is operating in Delaware, USA as well but this is their license : https://www.coinbase.com/static/licenses/delaware.pdf
I don't understand why the people are discussing the service of an illegal firm.
March 17, 2016, 11:26:58 AM
my xapo acount is blocked please help me to unblock it
Have you try to submit a ticket to their support team? You'll have a better chance of getting helped that way than if you just say it here
March 17, 2016, 09:56:06 AM
my xapo acount is blocked please help me to unblock it
March 12, 2016, 04:43:43 PM
The real number would be what's the rate Xapo uses to convert BTC to USD...fees by themselves are not that intimidating but if they exchange your BTC to USD with a $380 value then we are in trouble hehe.
That transaction rate was 1BTC=370.80 EUR (about 414USD), pretty fair.
Check bit-x too and see if they have better fees/rates
That's actually quite good indeed, I will order one as soon as I'm able to and try it, seeing the first year is free then it's not really that expensive.
March 12, 2016, 01:38:44 PM
The real number would be what's the rate Xapo uses to convert BTC to USD...fees by themselves are not that intimidating but if they exchange your BTC to USD with a $380 value then we are in trouble hehe.
That transaction rate was 1BTC=370.80 EUR (about 414USD), pretty fair.
Check bit-x too and see if they have better fees/rates
March 12, 2016, 01:00:57 PM
Really? that is amazing news, I'll order a debit card soon and try it. I don't understand why people insist on selling Bitcoins for Paypal elsewhere if this is a viable and secure option...
There are a lot of reasons why some people buy using LB and others prefere debit cards. Do your own math about fees tho and beware of that: if you send money tru paypal to a family or friend using your xapo debit card as funding backup, you will have to pay xapo fee+paypal fee.
Just do your own considerations pondering all sides: trustwhorty, security, fees etc etc
Alright, yes of course but selling Bitcoins in LB for Paypal you don't only have the scam risk but also the fees are very high (specially for verified/trusted traders). As you had experience with this, suppose I have 1 BTC in my debit card and one to fund Paypal, at the current price how much ends up in my Paypal wallet?
Well, this is a transaction i did last night 11.34pm UTC: i sent 140USD marked as family/friend. Paypal balance was zero so totally funded with debit card. I got 5.73 USD fee on xapo and 5.76 USD fee on paypal.
Well yes now I see that's a pretty hefty sum but compared to selling those 140 USD in BTC at LB for paypal and then send it I guess it would be much more due to rates and fees that still apply...
The real number would be what's the rate Xapo uses to convert BTC to USD...fees by themselves are not that intimidating but if they exchange your BTC to USD with a $380 value then we are in trouble hehe.
March 12, 2016, 11:46:16 AM
Really? that is amazing news, I'll order a debit card soon and try it. I don't understand why people insist on selling Bitcoins for Paypal elsewhere if this is a viable and secure option...
There are a lot of reasons why some people buy using LB and others prefere debit cards. Do your own math about fees tho and beware of that: if you send money tru paypal to a family or friend using your xapo debit card as funding backup, you will have to pay xapo fee+paypal fee.
Just do your own considerations pondering all sides: trustwhorty, security, fees etc etc
Alright, yes of course but selling Bitcoins in LB for Paypal you don't only have the scam risk but also the fees are very high (specially for verified/trusted traders). As you had experience with this, suppose I have 1 BTC in my debit card and one to fund Paypal, at the current price how much ends up in my Paypal wallet?
Well, this is a transaction i did last night 11.34pm UTC: i sent 140USD marked as family/friend. Paypal balance was zero so totally funded with debit card. I got 5.73 USD fee on xapo and 5.76 USD fee on paypal.
March 12, 2016, 10:43:51 AM
Really? that is amazing news, I'll order a debit card soon and try it. I don't understand why people insist on selling Bitcoins for Paypal elsewhere if this is a viable and secure option...
There are a lot of reasons why some people buy using LB and others prefere debit cards. Do your own math about fees tho and beware of that: if you send money tru paypal to a family or friend using your xapo debit card as funding backup, you will have to pay xapo fee+paypal fee.
Just do your own considerations pondering all sides: trustwhorty, security, fees etc etc
Alright, yes of course but selling Bitcoins in LB for Paypal you don't only have the scam risk but also the fees are very high (specially for verified/trusted traders). As you had experience with this, suppose I have 1 BTC in my debit card and want to fund Paypal, at the current price how much ends up in my Paypal wallet?
March 12, 2016, 02:49:29 AM
Really? that is amazing news, I'll order a debit card soon and try it. I don't understand why people insist on selling Bitcoins for Paypal elsewhere if this is a viable and secure option...
There are a lot of reasons why some people buy using LB and others prefere debit cards. Do your own math about fees tho and beware of that: if you send money tru paypal to a family or friend using your xapo debit card as funding backup, you will have to pay xapo fee+paypal fee.
Just do your own considerations pondering all sides: trustwhorty, security, fees etc etc
March 11, 2016, 11:52:58 PM
Not sure if this was asked before but I wanted to confirm if it's possible to fund Paypal with Xapo debit card. If this is possible then I will definitely get one since that will be a great way to avoid Paypal scammers even if there are fees involved.
maybe this can help you : http://support.xapo.com/can-i-link-the-xapo-debit-card-with-my-paypal-accountThanks but it's not clear to me. I want to fund my Paypal, not buy Bitcoins with it. So if I link the debit card on Paypal, I can add funds (fiat) to my account. I guess it's possible since you can get cash in an ATM with Xapo debit card but for this it's still confusing in my opinion, can anyone confirm this?
Yes it is possible: i linked my xapo debit card to my paypal and i use it as my main funding backup. Smooth enough.
Really? that is amazing news, I'll order a debit card soon and try it. I don't understand why people insist on selling Bitcoins for Paypal elsewhere if this is a viable and secure option...
March 11, 2016, 09:20:59 PM
Not sure if this was asked before but I wanted to confirm if it's possible to fund Paypal with Xapo debit card. If this is possible then I will definitely get one since that will be a great way to avoid Paypal scammers even if there are fees involved.
maybe this can help you : http://support.xapo.com/can-i-link-the-xapo-debit-card-with-my-paypal-accountThanks but it's not clear to me. I want to fund my Paypal, not buy Bitcoins with it. So if I link the debit card on Paypal, I can add funds (fiat) to my account. I guess it's possible since you can get cash in an ATM with Xapo debit card but for this it's still confusing in my opinion, can anyone confirm this?
Yes it is possible: i linked my xapo debit card to my paypal and i use it as my main funding backup. Smooth enough.
March 10, 2016, 05:29:45 AM
how much fees transaction with xapo ?
im never using this wallet
there is no fee transaction if you use xapo wallet. maybe this link can help you.im never using this wallet
https://support.xapo.com/how-much-does-it-cost-to-send-bitcoin
March 10, 2016, 05:18:27 AM
how much fees transaction with xapo ?
im never using this wallet
im never using this wallet
March 10, 2016, 05:15:05 AM
How do I switch to Authy for my 2FA? I am having problems getting the SMS verification codes.
I don't see anyway inside the xapo app
I don't see anyway inside the xapo app
To enable Google Authenticator or Authy, download and open the application on your device, and tap the "+" to add a new second factor code generator. Click "Enable Google Authenticator" from your security settings, and a QR code that can be scanned by the Google Authenticator or Authy app will generate. Go down the page until you see the option to "require second-factor for login". There will be a box next to this option. Click the box and then click "Save Changes" at the bottom of the page.
I already tried that but I have only my mobile number under the Second Factor Authentication under the security settings and no "+" or anyway to change it.
Same thing if I log in via a browser and nothing added automatically in Authy
March 10, 2016, 05:07:52 AM
How do I switch to Authy for my 2FA? I am having problems getting the SMS verification codes.
I don't see anyway inside the xapo app
I don't see anyway inside the xapo app
To enable Google Authenticator or Authy, download and open the application on your device, and tap the "+" to add a new second factor code generator. Click "Enable Google Authenticator" from your security settings, and a QR code that can be scanned by the Google Authenticator or Authy app will generate. Go down the page until you see the option to "require second-factor for login". There will be a box next to this option. Click the box and then click "Save Changes" at the bottom of the page.
March 10, 2016, 04:33:45 AM
How do I switch to Authy for my 2FA? I am having problems getting the SMS verification codes.
I don't see anyway inside the xapo app
I don't see anyway inside the xapo app
i have an issue where the app does not show 2 factor verification code
March 10, 2016, 04:29:17 AM
How do I switch to Authy for my 2FA? I am having problems getting the SMS verification codes.
I don't see anyway inside the xapo app
I don't see anyway inside the xapo app
March 06, 2016, 11:49:07 AM
Someone - not me - has tried it:
https://bitcointalksearch.org/topic/m.13019137
https://bitcointalksearch.org/topic/m.13055722
i dont really know why, but after i contacted the support, they help me immediately https://bitcointalksearch.org/topic/m.13019137
https://bitcointalksearch.org/topic/m.13055722
the changing only took 2~4 hours because i dont know they send the message so fast
just sharing my experience.
In my country if you lost your number phone , you can ask new number phone same with your lost.
so if your number phone 12345678 you can ask your number phone 12345678, you can contact your provider.
and this is another method if your phone number can't be recoveryIn my country if you lost your number phone , you can ask new number phone same with your lost.
so if your number phone 12345678 you can ask your number phone 12345678, you can contact your provider.
i tried to contact the service provider, but they can't replace it and i must use the xapo service
March 06, 2016, 09:32:14 AM
it's pretty bad, but to resolve the problem just go into : http://support.xapo.com/contact-us/
and then fill the form correctly with category mobile if the thing happened
and then fill the form correctly with category mobile if the thing happened
Someone - not me - has tried it:
https://bitcointalksearch.org/topic/m.13019137
https://bitcointalksearch.org/topic/m.13055722
Yes, the most unfortunate thing about using Xapo as your wallet is their poor help desk (as stated over and over on this thread). I think the best way you can do is both sending an email to their support team and write a post here. Some lucky users got help and their problem resolved.
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