Lets examine this a little.
An API which has been working perfectly for a bank suddenly stops working and there is no solution to the problem apart from opening new bank accounts ?
Banks don't just go in and break their systems, if there was a software issue with their API they would roll back any recent changes and make it work again.
This is an excuse. Knowing how Asian businesses operate I would say it's a 'face saving' excuse.
I think I can say that this is also a lie - someone at the bank is lying to mtux if this is what was said.
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if anyone wants to interpret it any differently.
Where is the rest of this conversation? Looks like I missed it...