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Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 44. (Read 69519 times)

full member
Activity: 162
Merit: 100
Why this insane exchange rate

1728$ is actual btc rate at 9:47 am forum time

1364$ is wirex btc exchange rate

27% markup, is this not fair?

we are losing 1/3 rd of our Bitcoin withdrawal.

Can you guys please fix this today. Please do not charge from us your customers more than 5 to 10%.
member
Activity: 63
Merit: 10
Watch Out guys. Wirex Mastercards suddenly blocked!!!

They are migrating to Visa, but they've just suddenly cut loading Marstercards without prior announces.
sr. member
Activity: 388
Merit: 250
I have several tickets open with Wirex since May 1. No response so far. One exchange is stuck in pending state and I can't access neither my BTC nor EUR balance. I wonder if there's something suspicious going on there? Their service is getting worse and worse. I'm with them for about 3 years already and I haven't had a single hassle-free transaction. Either connection error or some other issues. Can't be relied upon at all.

Hello friend. Are you still experiencing any issue with the platform? Please send me your support ticket number so I can track the issue
member
Activity: 74
Merit: 10
@Wirex:

Please can you implement that user can generate new BTC-adresses for every transaktion to Wirex?
Its standard in the BTC-world to use new addresses for every transaktion.

Z80
Just use another wallet, with better features and lower fees (wirex charges 20%)
newbie
Activity: 37
Merit: 0
i made purchase on amazon.co.uk then i got charged in 9th may for all items i ordered then two days later i got mail from amazon.co.uk that my payment has been declined. then next day i got charged some more and now i have payed more than what my order cost. what a mess  Angry

just buy amazon vouchers for bitcoin, why do you need card for that...

i do other payments as well not only on amazon but thanks for the tip.
member
Activity: 74
Merit: 10
i made purchase on amazon.co.uk then i got charged in 9th may for all items i ordered then two days later i got mail from amazon.co.uk that my payment has been declined. then next day i got charged some more and now i have payed more than what my order cost. what a mess  Angry

just buy amazon vouchers for bitcoin, why do you need card for that...
newbie
Activity: 37
Merit: 0
i made purchase on amazon.co.uk then i got charged in 9th may for all items i ordered then two days later i got mail from amazon.co.uk that my payment has been declined. then next day i got charged some more and now i have payed more than what my order cost. what a mess  Angry
sr. member
Activity: 365
Merit: 250
yup, this is very, very bad...the fee is 1$ so they 8$ away from my 30$ transaction
Just change your provider, others are giving free cards on the forum

can you recommend? i already ordered a plastic wirex for 12$

i wonder how long will they be able to keep this up...
member
Activity: 74
Merit: 10
yup, this is very, very bad...the fee is 1$ so they 8$ away from my 30$ transaction
Just change your provider, others are giving free cards on the forum
sr. member
Activity: 365
Merit: 250
yup, this is very, very bad...the fee is 1$ so they 8$ away from my 30$ transaction
member
Activity: 74
Merit: 10
Exchanging GBP 90.97 from virtual card to 0.062733BTC and then same BTC amount to GBP on plastic card resulted in 81.58GBP on my (plastic) card. (BTC did not change value in those few minutes).

This is just too much.



Yes it is too much, just switch to other services, then they will low their pretend

and here is their explanation

https://help.wirexapp.com/hc/en-us/articles/115002983509-Currencies-exchange-rate

at least it seems they are working on it...but in any case after 50 USD, the fee should be normal.

Q. Why is my exchange rate for $10 around 20%?!

A. This is because of a blockchain fee.

Due to our global reach and rate of growth, our network of liquidity providers around the world usually requires instant settlement for the high volume of transactions that we do. At present, this means that many of our currency exchanges are done on the blockchain (on-chain) and therefore incur a blockchain fee.

Blockchain fees depend on several factors including network congestion, transaction confirmation times (this can be affected by liquidity providers), and blockchain size (as measured in kilobytes which are affected when converting bitcoin from multiple inputs such as earned on faucets or other micro-transactions).

Other exchanges are experiencing a similar challenge with blockchain fees, with some now introducing on-chain fees for all transactions, as most recently reported by Coindesk, March 15, 2017: Coinbase to Charge Fees for On-Blockchain Transactions.

Exchanging small amounts makes any blockchain fee required for the transaction to be a significant percentage of the overall amount.

For example:
A typical blockchain fee of 0.0005 BTC at today's prices (early May 2017) is ~$1. This means that an exchange of $10 to bitcoin might incur a $1 blockchain fee, which is 10%. An exchange of $1000 might also incur the same $1 blockchain fee, which is just 0.1%.

This is why we encourage customers to convert larger amounts to get the best possible exchange rate. The more you exchange, the better the rates. For example, exchanging $100 with a $1 blockchain fee is just 1% exchange rate.

Q. What are you going to do about that?

A. Wirex wants to support small exchange amounts for our customers in all countries where $10 transfers are popular.

We are working to increase the number of liquidity providers so that we can process small exchange amounts 'off-chain' (outside of the blockchain network) and therefore not incur any blockchain fee at all for smaller exchange amounts.

This update to move small exchange amounts off-chain will take some time due to 3rd party integration requirements throughout our global liquidity network. We are aiming for the end of May 2017. Users will be notified via app updates and other announcements.

Bullshit, other exchanges such as xapo, spectrocoin are managing to work with low value transactions even during the period of high transaction fees.... bad bad management of the business
sr. member
Activity: 365
Merit: 250
Exchanging GBP 90.97 from virtual card to 0.062733BTC and then same BTC amount to GBP on plastic card resulted in 81.58GBP on my (plastic) card. (BTC did not change value in those few minutes).

This is just too much.



Yes it is too much, just switch to other services, then they will low their pretend

and here is their explanation

https://help.wirexapp.com/hc/en-us/articles/115002983509-Currencies-exchange-rate

at least it seems they are working on it...but in any case after 50 USD, the fee should be normal.

Q. Why is my exchange rate for $10 around 20%?!

A. This is because of a blockchain fee.

Due to our global reach and rate of growth, our network of liquidity providers around the world usually requires instant settlement for the high volume of transactions that we do. At present, this means that many of our currency exchanges are done on the blockchain (on-chain) and therefore incur a blockchain fee.

Blockchain fees depend on several factors including network congestion, transaction confirmation times (this can be affected by liquidity providers), and blockchain size (as measured in kilobytes which are affected when converting bitcoin from multiple inputs such as earned on faucets or other micro-transactions).

Other exchanges are experiencing a similar challenge with blockchain fees, with some now introducing on-chain fees for all transactions, as most recently reported by Coindesk, March 15, 2017: Coinbase to Charge Fees for On-Blockchain Transactions.

Exchanging small amounts makes any blockchain fee required for the transaction to be a significant percentage of the overall amount.

For example:
A typical blockchain fee of 0.0005 BTC at today's prices (early May 2017) is ~$1. This means that an exchange of $10 to bitcoin might incur a $1 blockchain fee, which is 10%. An exchange of $1000 might also incur the same $1 blockchain fee, which is just 0.1%.

This is why we encourage customers to convert larger amounts to get the best possible exchange rate. The more you exchange, the better the rates. For example, exchanging $100 with a $1 blockchain fee is just 1% exchange rate.

Q. What are you going to do about that?

A. Wirex wants to support small exchange amounts for our customers in all countries where $10 transfers are popular.

We are working to increase the number of liquidity providers so that we can process small exchange amounts 'off-chain' (outside of the blockchain network) and therefore not incur any blockchain fee at all for smaller exchange amounts.

This update to move small exchange amounts off-chain will take some time due to 3rd party integration requirements throughout our global liquidity network. We are aiming for the end of May 2017. Users will be notified via app updates and other announcements.
newbie
Activity: 52
Merit: 0
Exchanging GBP 90.97 from virtual card to 0.062733BTC and then same BTC amount to GBP on plastic card resulted in 81.58GBP on my (plastic) card. (BTC did not change value in those few minutes).

This is just too much.



Yes it is too much, just switch to other services, then they will low their pretend
member
Activity: 74
Merit: 10
Charging crazy 21.45% fee


Last update: 2017-05-08


ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1462.25281175.391462.61468.671468.311458.85943451691407.40628982256
Margin2.28%21.45%2.26%1.86%1.88%2.51%5.95%
Loading fee0%0%1%0%1%10%
Total margin2.28%21.45%3.26%1.86%2.88%2.58%5.95%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1442.25281146.391420.9741447.671424.63691442.8694345169Not applicable

The Bitstamp price is 1496.43 EUR for 1 BTC


what the hell is going on, i got ripped off yesterday when BTC was 1700, they used sub 1400 value. it must be a mistake...

It is not a mistake, they are just cashing out by these huge margins Smiley
sr. member
Activity: 365
Merit: 250
Charging crazy 21.45% fee


Last update: 2017-05-08


ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1462.25281175.391462.61468.671468.311458.85943451691407.40628982256
Margin2.28%21.45%2.26%1.86%1.88%2.51%5.95%
Loading fee0%0%1%0%1%10%
Total margin2.28%21.45%3.26%1.86%2.88%2.58%5.95%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1442.25281146.391420.9741447.671424.63691442.8694345169Not applicable

The Bitstamp price is 1496.43 EUR for 1 BTC


what the hell is going on, i got ripped off yesterday when BTC was 1700, they used sub 1400 value. it must be a mistake...
newbie
Activity: 52
Merit: 0

Really scam fees!


Charging crazy 21.45% fee


Last update: 2017-05-08


ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1462.25281175.391462.61468.671468.311458.85943451691407.40628982256
Margin2.28%21.45%2.26%1.86%1.88%2.51%5.95%
Loading fee0%0%1%0%1%10%
Total margin2.28%21.45%3.26%1.86%2.88%2.58%5.95%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1442.25281146.391420.9741447.671424.63691442.8694345169Not applicable

The Bitstamp price is 1496.43 EUR for 1 BTC
newbie
Activity: 42
Merit: 0
I am not able to load my card what is the issue I m getting an error saying please try after sometime. Try to fix it ASAP.
newbie
Activity: 11
Merit: 0
member
Activity: 74
Merit: 10
Charging crazy 21.45% fee


Last update: 2017-05-08


ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1462.25281175.391462.61468.671468.311458.85943451691407.40628982256
Margin2.28%21.45%2.26%1.86%1.88%2.51%5.95%
Loading fee0%0%1%0%1%10%
Total margin2.28%21.45%3.26%1.86%2.88%2.58%5.95%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1442.25281146.391420.9741447.671424.63691442.8694345169Not applicable

The Bitstamp price is 1496.43 EUR for 1 BTC
newbie
Activity: 32
Merit: 0
 Ticket 99153

Pending 7 days already. Please resolve asap
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