Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 45.

httpster

newbie

Activity: 29

Merit: 0

Quote from: Wirex on May 03, 2017, 10:46:14 AM

Quote from: httpster on May 02, 2017, 04:46:04 AM

Suddenly transfer from paypal to wirex is taking ages, it used to be something like 2 days, today is 7 days I'm waiting and money has still not reached Wirex. How is that possible? Anyone else experiencing this? What is going on? Shocked

- yes, I'm kyc verified
- yes, i've done this at least 10 times in last few months without any problems and it took 2-4 days normally.
- this is not normal

Hello friend. Please send me your support ticket number so I can track this issue with the support team.

Ticket 97028

Thank you.

yorll

sr. member

Activity: 873

Merit: 250

I have to say that my problems have been solved .. The support take more than normal to answer .. except this, the rest seems to work correctly.

SERVERIA

member

Activity: 122

Merit: 10

I have several tickets open with Wirex since May 1. No response so far. One exchange is stuck in pending state and I can't access neither my BTC nor EUR balance. I wonder if there's something suspicious going on there? Their service is getting worse and worse. I'm with them for about 3 years already and I haven't had a single hassle-free transaction. Either connection error or some other issues. Can't be relied upon at all.

Wirex

sr. member

Activity: 388

Merit: 250

Quote from: httpster on May 02, 2017, 04:46:04 AM

Suddenly transfer from paypal to wirex is taking ages, it used to be something like 2 days, today is 7 days I'm waiting and money has still not reached Wirex. How is that possible? Anyone else experiencing this? What is going on? Shocked

- yes, I'm kyc verified
- yes, i've done this at least 10 times in last few months without any problems and it took 2-4 days normally.
- this is not normal

Are you aware of this problem, Wirex?

Hello friend. Please send me your support ticket number so I can track this issue with the support team.

markd

newbie

Activity: 27

Merit: 0

Hi @Gosha, i have some bitcoin in my wallet, but when I used the blockchain taint analysis, they were 24% tainted.
I have coins in another wallet that are up to 100% tainted. I read some negative things about tainted coins and I don't like it. Is it safe to exchange these on Wirex?

httpster

newbie

Activity: 29

Merit: 0

Suddenly transfer from paypal to wirex is taking ages, it used to be something like 2 days, today is 7 days I'm waiting and money has still not reached Wirex. How is that possible? Anyone else experiencing this? What is going on? Shocked

- yes, I'm kyc verified
- yes, i've done this at least 10 times in last few months without any problems and it took 2-4 days normally.
- this is not normal

Are you aware of this problem, Wirex?

yorll

sr. member

Activity: 873

Merit: 250

Quote from: crypto977 on April 29, 2017, 09:54:34 AM

Now I can't login.

Quote

"Sorry, something went wrong. Please try again later or contact Wirex support for assistance."

I have the same problem .. 2 days ago I made a deposit in BTC and now it does not let me enter the page. I get the same error as you comment .. This looks like a scam.

Edit: I was able to enter.

Although I still have another problem .. I can not change the BTC to the virtual card of EUROS .. Since yesterday I am trying and always the same error "We are sorry. Something went wrong. Please try again later". I already sent an email to support yesterday but they still do not answer me.

crypto977

member

Activity: 71

Merit: 10

Quote from: Spider07 on April 29, 2017, 01:11:14 PM

So wirex is a scam company ?

Where is the support?
I deposited funds days ago, now they banned my account without any explanation.

eduBTC

member

Activity: 74

Merit: 10

Quote from: doktor83 on April 30, 2017, 10:47:05 AM

exchange rate depends on how much BTC you want to convert. You can notice changing the exchange rate when entering BTC value in the textbox

Yes it changes, but I am trying to exchange 0.18 BTC which is not such a small amount for a card load. So I think the fee is too high anyways Wink

doktor83

hero member

Activity: 2548

Merit: 626

exchange rate depends on how much BTC you want to convert. You can notice changing the exchange rate when entering BTC value in the textbox

eduBTC

member

Activity: 74

Merit: 10

The fee is 20.01%

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1196.9623	966.73	1176.457	1182.11	1207.99	1190.64	1139.41
Margin	0.96%	20.01%	2.66%	2.19%	0.05%	1.48%	5.72%
Loading fee	0%	0%	1%	0%	1%	1	0%
Total margin	0.96%	20.01%	3.66%	2.19%	1.05%	1.57%	5.72%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
You get EUR for one BTC final	1176.9623	937.73	1137.69243	1161.11	1166.9201	1174.65	Not applicable

The Bitstamp price is 1208.58 EUR for 1 BTC

LOST6MIND

newbie

Activity: 16

Merit: 0

Quote from: Spider07 on April 29, 2017, 05:44:49 AM

Quote from: eduBTC on April 29, 2017, 05:20:44 AM

Be careful margin of 21.27% as on 2017-04-29

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1191.2532	960.3	1175.051	1195.7	1198.63	1185.98	1136.01
Margin	2.34%	21.27%	3.67%	1.98%	1.74%	2.77%	6.87%
Loading fee	0%	0%	1%	0%	1%	1	0%
Total margin	2.34%	21.27%	4.67%	1.98%	2.74%	2.86%	6.87%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
You get EUR for one BTC final	1171.2532	931.3	1136.30049	1174.7	1157.6537	1169.99	Not applicable

The Bitstamp price is 1219.8 EUR for 1 BTC

Thanks for this information

Fortunately, I have also a XAPO debit card and my XAPO account has been successfuly approved in 4 days with the same documents Grin

how did you verify your account on XAPO ? wirex keeps rejecting my request but they never told me why i got rejected ? do you think it matters to XAPO where you're from to get verified ? they can ship to my country but i don't know if i'm allowed to verify my account.. please let me know

Spider07

full member

Activity: 144

Merit: 100

So wirex is a scam company ?

pchomeamz

newbie

Activity: 1

Merit: 0

Hello I've sent 3 transfers of 416£ each to my wirex card, from my paypal account, and many many days have passed since I received them to the card, but the balance doesn't show the deposits, please solve this, I can see the transactions arrived but the balance didn't change.

YOU ALWAYS AUTOMATICALLY SOLVE MY REQUESTS WHEN I OPEN THEM

I've made these requests: 94465, 94468 , 94470 , all of them to report the same problem.

crypto977

member

Activity: 71

Merit: 10

Now I can't login.

Quote

"Sorry, something went wrong. Please try again later or contact Wirex support for assistance."

Spider07

full member

Activity: 144

Merit: 100

Quote from: eduBTC on April 29, 2017, 05:20:44 AM

Be careful margin of 21.27% as on 2017-04-29

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1191.2532	960.3	1175.051	1195.7	1198.63	1185.98	1136.01
Margin	2.34%	21.27%	3.67%	1.98%	1.74%	2.77%	6.87%
Loading fee	0%	0%	1%	0%	1%	1	0%
Total margin	2.34%	21.27%	4.67%	1.98%	2.74%	2.86%	6.87%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
You get EUR for one BTC final	1171.2532	931.3	1136.30049	1174.7	1157.6537	1169.99	Not applicable

The Bitstamp price is 1219.8 EUR for 1 BTC

Thanks for this information

Fortunately, I have also a XAPO debit card and my XAPO account has been successfuly approved in 4 days with the same documents Grin

eduBTC

member

Activity: 74

Merit: 10

Be careful margin of 21.27% as on 2017-04-29

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1191.2532	960.3	1175.051	1195.7	1198.63	1185.98	1136.01
Margin	2.34%	21.27%	3.67%	1.98%	1.74%	2.77%	6.87%
Loading fee	0%	0%	1%	0%	1%	1	0%
Total margin	2.34%	21.27%	4.67%	1.98%	2.74%	2.86%	6.87%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
You get EUR for one BTC final	1171.2532	931.3	1136.30049	1174.7	1157.6537	1169.99	Not applicable

The Bitstamp price is 1219.8 EUR for 1 BTC

Spider07

full member

Activity: 144

Merit: 100

Very unhappy with this company
I uploaded all documents for a verification account at least 2 weeks ago
Status was pending
Today status is Unverified...... Cry

andrea2107

newbie

Activity: 29

Merit: 0

Quote from: LLec on April 27, 2017, 10:46:10 AM

Quote from: andrea2107 on April 27, 2017, 10:28:57 AM

Quote from: doktor83 on April 27, 2017, 08:06:36 AM

My issue is resolved.
Thanks!

EDIT:
Now i got another problem, all my events and history disappeared !?

uh oh wait,doesn't 91456 ticket come after my ticket number #91065

are they prioritizing more trusted bitcointalk members? good job wirex

edit: issue solved here too,and history missing here too,looks like they did a general refresh? gonna get my bitcoins out of here while i can

Or maybe just prioritizing from the amount that is question from what the ticket is about.
Well that doesn't bode to well to their customers that have been waiting for a very long time to get their issues resolved.

it could be,but it was my first time using wirex and this user experience made me want to run from it

LLec

hero member

Activity: 798

Merit: 501

Quote from: andrea2107 on April 27, 2017, 10:28:57 AM

Quote from: doktor83 on April 27, 2017, 08:06:36 AM

My issue is resolved.
Thanks!

EDIT:
Now i got another problem, all my events and history disappeared !?

uh oh wait,doesn't 91456 ticket come after my ticket number #91065

are they prioritizing more trusted bitcointalk members? good job wirex

edit: issue solved here too,and history missing here too,looks like they did a general refresh? gonna get my bitcoins out of here while i can

Or maybe just prioritizing from the amount that is question from what the ticket is about.
Well that doesn't bode to well to their customers that have been waiting for a very long time to get their issues resolved.

Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 45. (Read 69519 times)