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Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 40. (Read 69591 times)

member
Activity: 61
Merit: 10
12 days so far since i order Visa Card . NO Tracking Number No Idea where the card is or when it gonna arrive 108537
hero member
Activity: 2548
Merit: 626
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue






did you get your tracking number yet ?

Well, no, because idiot me clicked on standard shipping instead of expedited, and later contacted support and ask them if they could change it to expedited, but they said nope. But that's my fault anyway.  Cry


Card came today.

What you mean card come today ? without tracking number ? your country in Europe ?

Exactly, got the new Visa ordered on May 16. - yesterday, without tracking number. One of the ex-yu countries.



I ordered on may 16th too, still waiting..
newbie
Activity: 13
Merit: 0
Hello, I have withdrawn money from my PayPal account to the USD card and PayPal said it will take just 1-2 to arrive and now it's been more than 2 days and nothing usually it arrives to my wirex account in just 2 days so is there any problem with the card issuing bank?

Read my messages above, they deceived me and keep $ 330 for about two weeks. Do not work with them before solving problems.

For my case I just think the delays comes from the bank but the customer service of wirex really helped me a lot before so I will send them a ticket so we can solve this issue
newbie
Activity: 3
Merit: 0
Hello, I have withdrawn money from my PayPal account to the USD card and PayPal said it will take just 1-2 to arrive and now it's been more than 2 days and nothing usually it arrives to my wirex account in just 2 days so is there any problem with the card issuing bank?

Read my messages above, they deceived me and keep $ 330 for about two weeks. Do not work with them before solving problems.
newbie
Activity: 13
Merit: 0
Hello, I have withdrawn money from my PayPal account to the USD card and PayPal said it will take just 1-2 to arrive and now it's been more than 2 days and nothing usually it arrives to my wirex account in just 2 days so is there any problem with the card issuing bank?
full member
Activity: 162
Merit: 100
I am trying to load funds to virtual card i am getting errors, please fix it


newbie
Activity: 3
Merit: 0
Don't use this service, is the worst thing in the world.

Wirex, stole money from me...  Angry Angry Angry

TRUE!!

Same lost 330$ scammer servise
newbie
Activity: 29
Merit: 0
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue






did you get your tracking number yet ?

Well, no, because idiot me clicked on standard shipping instead of expedited, and later contacted support and ask them if they could change it to expedited, but they said nope. But that's my fault anyway.  Cry


Card came today.

What you mean card come today ? without tracking number ? your country in Europe ?

Exactly, got the new Visa ordered on May 16. - yesterday, without tracking number. One of the ex-yu countries.

member
Activity: 116
Merit: 11
Hi guys,
When I try to deposit BTC to my account I get a QR code that reads: "No Withdrawal Address Specified".

Also, as a side note, their add funds to card has html elements (images) that are not even loading anymore (https://app.wirexapp.com/images/cards/big/master/eur/virtual/eur-active-virtual.svg). TBH, in general their side doesn't look reliable at all.

Hello. All this issue were corrected a while ago. Please, reinstall your app, or clean you browser cache and try to do your transactions again. If you need more help, contact the support team

Trust me you didn't. I'm not using the app, just browser version and tried on a new browser, in incognito mode, etc and nothing.

For other cryptos it say "No Withdrawal Address Specified" while for Bitcoin it is even worse, there is a QR code with no data in it and the Copy button is greyed out without any extra info below.
newbie
Activity: 3
Merit: 0
Don't use this service, is the worst thing in the world.

Wirex, stole money from me...  Angry Angry Angry
member
Activity: 61
Merit: 10
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue






did you get your tracking number yet ?

Well, no, because idiot me clicked on standard shipping instead of expedited, and later contacted support and ask them if they could change it to expedited, but they said nope. But that's my fault anyway.  Cry


Card came today.

What you mean card come today ? without tracking number ? your country in Europe ?
full member
Activity: 162
Merit: 100
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue






did you get your tracking number yet ?

Well, no, because idiot me clicked on standard shipping instead of expedited, and later contacted support and ask them if they could change it to expedited, but they said nope. But that's my fault anyway.  Cry


Card came today.

I also ordered on same date, still no tracking number and also my support ticket not replied, i am hanging in limbo.  Still waiting for dhl tracking on 10+ days.
newbie
Activity: 29
Merit: 0
Is it only me or wirex cards really no longer working for linking on paypal?  Huh Huh Huh
https://i.imgur.com/djmMRLq.jpg

Same thing happened last time to me, I contacted Paypal support and then they did some magic and I could then add my virtual visa to PP. As the reason why the card couldn't be linked they said because I'm in one country and the card is from other country. Whatever.
jr. member
Activity: 71
Merit: 2
 Is it only me or wirex cards really no longer working for linking on paypal?  Huh Huh Huh
newbie
Activity: 29
Merit: 0
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue






did you get your tracking number yet ?

Well, no, because idiot me clicked on standard shipping instead of expedited, and later contacted support and ask them if they could change it to expedited, but they said nope. But that's my fault anyway.  Cry


Card came today.
newbie
Activity: 20
Merit: 0
Has anyone noticed or could explain how does Wirex calculate the blockchain fee for outgoing transfers? Couldn’t find the information on Wirex website, just links to bitcoin wiki and information there doesn’t exlpain the whole situation.
The thing is that I made a few deposits to test functionality before making a high amount deposit to my Wirex account. Everything seems fine but creating an outgoing transaction, now I see a huge blockchain fee which is in times higher than it was before. It seems that with every deposit I make the blockchain fee for outgoing transfer grew higher and higher. Now I’m not sure what would be the fee if I make another bunch of deposits and than decide to make an outgoing transfer to another bitcoin address. Would that fee continue to raise with every new deposit?
I hope that’s some misunderstanding and someone could explain what’s going on with that fee, otherwise such service is totally unusable, at least as a usual bitcoin wallet.


Helo. If you want more information about Wirex Exchange rate, please visit our help website:
https://help.wirexapp.com/hc/en-us/articles/115002983509

If you have anymore questions, please let us know.

Thanks for the link with the information about Wirex Exchange rate, that was my second and yet unasked question. But my first question was quite different and about another fee. I've ment not exchange rate or fees which are apllied when I load or unload a card. I'm interested in a blockchain fee which is applied when I make an outgoing transfer wrom my Wirex account to another non-Wirex bitcoin wallet. For example, I have some funds on my balance and making an outgoing transfer to another bitcoin wallet I see that for that transfer will be applied blockchain fee, let's say, 0.0001 BTC. After I make a deposit, that fee becomes in times higher, let's say, 0.0002 BTC. And it seems that the situation with that fee raising repeats with every new deposit. The more deposits I make, the higher becomes the blockchain fee for outgoing transfer to another bitcoin wallet. So my question was mainly about how is that fee calculated and if it will continue to raise with every new deposit.
member
Activity: 61
Merit: 10
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue






did you get your tracking number yet ?
newbie
Activity: 29
Merit: 0
Hey Wirex,

I ordered free replacement Visa on May 16., but your system still gives me another FREE Visa to order (because I can click on "order" Visa and it keep saying the cost is 0,00$ and free shiping). Previously I had just one plastic MC card. Can you check is that a bug or you really want me to order another free Visa plastic card  Tongue




newbie
Activity: 3
Merit: 0
HI,

So can tell me any one now what would be exchange rate?
Lets say I have 0.5 BTC and would like to load that amount to my plastic card. Lets say 1 BTC is 2600$.

After update I tried to load small amount and I would lose 22% then. I understand that it depends on the amount you try to load so could Wirex team or any body (from their experience) to tell what would be (how much I lose)  if I load 0.5 BTC?
May be that I would use Wirex again but I do not want to send 0.5 BTC to Wirex just for testing.

Thanks

DL
newbie
Activity: 3
Merit: 0
I want to say that the service is completely inadequate workers who do not care about their customers. For a month I tried to work with them and always, there were always problems when I received money for my card I had to wait for several days that they would understand the errors of their site and fix it. It was not once.   Huh Huh Huh

About a week and a half ago I received cash, I wrote in support they said that everything will be in the shortest possible time. I wrote to them at the weekend, Den answered me, said that on Monday, perhaps earlier, the beginning of the week is a maximum of 1-2 days and your money will be on the account. After I wrote to them because there was no money, there was no answer.   Shocked

Although I created new tickets and they just closed them and did not answer.

And it seems to me that they just took my money and they want to throw me, even if they give it to me, I do not really recommend working with this service if you do not want to lose tons of nerve and your money

TICKET 104510
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