Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 48.

RobertBTC1

newbie

Activity: 2

Merit: 0

As much as I hate the current exchange rates at Wirex I need to say they're doing awesome work with their mobile app. But since I would like to actually use (withdraw with good rates) my BTCs I did some research for Wirex alternatives.

I took some exchanges with low fees from @eduBTCs list and here's my result:

XAPO: Damn KYC policy, they want to know the source and the amount of your annual income. Sorry, but that's a no go: https://themerkle.com/users-outrage-over-xapo-bitcoin-platforms-impractical-kyc-processes/

uquid: Seems to have cash flow problems, they sometimes can't even load your card because of missing funds. WTF!? https://bitcointalksearch.org/topic/bitcoin-debit-card-uquid-best-bitcoin-and-altcoins-debit-card-0-fee-deposit-1485950

CryptoPay: Fees are too high ... didn't look further.

SpectroCoin & AdvCash are looking promising at least I didn't find anything suspicious.

P.S.: I'm ready to leave @Wirex, your app isn't that good that I would pay like 5-9 % exchange rate difference ~~fee~~ per withdraw...Fix it as soon as possible, otherwise you'll lose customers...You're doing many things right, I would love to stay.

Update: Just read about scam accusations regarding SpectroCoin...forget them too :-D

Robert

doktor83

hero member

Activity: 2548

Merit: 626

Quote from: eduBTC on April 23, 2017, 03:32:21 AM

Quote from: doktor83 on April 23, 2017, 12:25:32 AM

Which service do you recommend ? i see xapo has to lowest fee's according to your tables.

XAPO, spectrocoin or uquid they all have low fees and vary which one has the lowest, just spectrocoin and uquid have a bit better support than XAPO (reacts quicker usually).

thanks, will check them out

eduBTC

member

Activity: 74

Merit: 10

Quote from: doktor83 on April 23, 2017, 12:25:32 AM

Which service do you recommend ? i see xapo has to lowest fee's according to your tables.

XAPO, spectrocoin or uquid they all have low fees and vary which one has the lowest, just spectrocoin and uquid have a bit better support than XAPO (reacts quicker usually).

doktor83

hero member

Activity: 2548

Merit: 626

Which service do you recommend ? i see xapo has to lowest fee's according to your tables.

eduBTC

member

Activity: 74

Merit: 10

Quote from: d-unknown on April 22, 2017, 07:38:47 PM

Quote from: eduBTC on April 22, 2017, 06:15:25 PM

Quote from: d-unknown on April 22, 2017, 05:29:08 PM

sent ticket too for the ridiculous high fees, and no response, i don't expect any answer from them, just switched to cryptopay

cryptopay also charge pretty high fees of 3.5%

well i don't know how you got that number, accroding to my experience, when you load a card, the rate is displayed , and it's 1.5% lower than kraken's rate, i use mainly EUR currency

i mean it depend to where your btc's comes from, unless there is some hidden fees that i didn't notice, it was my 1st load, will double check next time

The rate to convert BTC to EUR at cryptopay now is 1,122.908 EUR and kraken price is 1,150.990 EUR so the margin is 2.5% + 1% loading fee = 3.5%, be careful with them

d-unknown

jr. member

Activity: 90

Merit: 1

Quote from: eduBTC on April 22, 2017, 06:15:25 PM

Quote from: d-unknown on April 22, 2017, 05:29:08 PM

sent ticket too for the ridiculous high fees, and no response, i don't expect any answer from them, just switched to cryptopay

cryptopay also charge pretty high fees of 3.5%

well i don't know how you got that number, accroding to my experience, when you load a card, the rate is displayed , and it's 1.5% lower than kraken's rate, i use mainly EUR currency

i mean it depend to where your btc's comes from, unless there is some hidden fees that i didn't notice, it was my 1st load, will double check next time

eduBTC

member

Activity: 74

Merit: 10

Quote from: d-unknown on April 22, 2017, 05:29:08 PM

sent ticket too for the ridiculous high fees, and no response, i don't expect any answer from them, just switched to cryptopay

cryptopay also charge pretty high fees of 3.5%

d-unknown

jr. member

Activity: 90

Merit: 1

sent ticket too for the ridiculous high fees, and no response, i don't expect any answer from them, just switched to cryptopay

LukeCoin

newbie

Activity: 5

Merit: 0

Same here: Stay away from these guys. It's not scam but in contrary to their help page the wire transfer took 3 weeks each (tried two times) and the BTX transfer is credited to my account but blocked since two days. Totally ridiculous.

Will sue them if I loose noteworthy on the exchange rate.

eduBTC

member

Activity: 74

Merit: 10

Woohoo today's lucky number (wirex fee) is 6.76%

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1131.5235	1073.15	1119.641	1125.95	1137.91	1126.61	1084.12
Margin	1.68%	6.76%	2.72%	2.17%	1.13%	2.11%	5.8%
Loading fee	0%	0%	1%	0%	1%	1	0%
Total margin	1.68%	6.76%	3.72%	2.17%	2.13%	2.2%	5.8%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
You get EUR for one BTC final	1111.5235	1044.15	1081.44459	1104.95	1097.5409	1110.62	Not applicable

The Bitstamp price is 1150.91 EUR for 1 BTC

HmmMAA

hero member

Activity: 1111

Merit: 588

I send a support ticket about the high fees and from which exchange do they calculate their rate . They advertise a 3% fee and it is more than 6% , this a steal . Waiting for their reply and after that i'm moving to another service . Is there any authority that we can complain about this ?

asc80

newbie

Activity: 8

Merit: 0

Quote from: asc80 on April 18, 2017, 11:53:04 AM

Quote from: gosha@e-coin on April 18, 2017, 11:37:11 AM

Quote from: asc80 on April 18, 2017, 11:26:02 AM

On 28 March I had to block the card after I noticed two unauthorized transactions in my account. Since then the card balance ($1567.58) is locked.
Can I get my money transferred to another card, please? Ticket #76159

normally when a chargeback form is filled (which is the case in your situation as I can see), the refund goes to the same card. It could very well be that yours cannot be processed because you had blocked your card yourself.
Getting the money back could be much more complicated in such case, not to mention transferring it to another card - what you should have done really, is wait for the official 14 days for the issue to sort itself out via the standard MasterCard processing rules..

I don't get your point. What choice I had other than block the card myself when I noticed that unauthorized transactions? You are saying I should have waited 14 days, but I waited for 21 days already! Normally, the refund would be credited to the bank account. But being a Wirex customer I even don't know where is the account which my card is linked to. Also, i've re-read my conversation with your support and it appears that money actually never left my account because the transactions were not settled.

However, it is still unclear to me what will happen after my account is unlocked? Will i be able to transfer funds to another card? If not, how can I access money then?

P.S I've got a Visa, not Mastercard

Two days ago Wirex support confirmed that the bank was requested to transfer funds to the virtual card. However, nothing has changed since. My account is still short $1567.58. Why transferring funds between same bank accounts takes so much time?

doktor83

hero member

Activity: 2548

Merit: 626

Quote from: LOST6MIND on April 20, 2017, 08:32:28 PM

I just found out that you can't verify your account if you're not from the UK they didn't mention any of it on their website.. what a waste of time and money .. support is the worst.... seriously get your shit together .. i wouldn't recommend this debit card provider for the moment i will be looking for some other providers ..

I am not from the UK, and i have verified my account.
Well, that was almost a year ago, so i don't know if anything has changed since then.

I am still waiting for an answer support guys :

https://bitcointalksearch.org/topic/m.18634693

LOST6MIND

newbie

Activity: 16

Merit: 0

I just found out that you can't verify your account if you're not from the UK they didn't mention any of it on their website.. what a waste of time and money .. support is the worst.... seriously get your shit together .. i wouldn't recommend this debit card provider for the moment i will be looking for some other providers ..

notsocolde

newbie

Activity: 1

Merit: 0

Enough is enough. People must now see the example of crapy wirex work!

Deposited money to my account. Then sent funds to my credit card which was opened on wirex website. Transaction shows completed. Guess wat- MONEY NEVER ARRIVED TO CARD! but yes, you are right, money was DEDUCTED from my BTC balance. So where is the money? Huh

This is how so called dashboard of theirs shows:
https://preview.ibb.co/mH4BJ5/wirex_crap_card_2.jpg
And this is whats inside the card:
https://preview.ibb.co/bVo5d5/wirex_crap_card.jpg

*****

Ogh, but wait, this not all! I will show a better joke now! There it is:

Withdraw money to my virtual card from paypal. Money arrived to card. Mychoice can see the balance on their website, also if card details entered it shows the details that money is on the card, but in card balance money is not reflected and once i try to unload card it says i have only 1.5 usd and this max what i can use! Take a look:

https://preview.ibb.co/bR1DWQ/wirex_crap_shit_2.jpg

****

And yes, my account is verified, and my cards are verified.
And yes, during couple of last days several times contacted their so called "support" and never got any answer.

I JUST WANT TO TAKE OUT MONEY OF MY ACCOUNT AND WILL NEVER USE IT AGAIN BECAUSE OF ALL THIS! ENOUGH!

akpwma

newbie

Activity: 6

Merit: 0

@konkee totally agree. Dont know how they felt that they are going to get away with it

konkee

newbie

Activity: 20

Merit: 0

This new exchange rate is totally ridiculous. I've been using Wirex for some time and it was good but with this 6.32% margin it's clearly time to look for another card.

eduBTC

member

Activity: 74

Merit: 10

Quote from: evok3d on April 19, 2017, 12:44:56 PM

Quote from: eduBTC on April 19, 2017, 12:14:32 PM

The fee has been lowered to 6.32%

Fees as on 2017-04-19

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1104.7115	1052	1095.346	1104.23	1110.9	1099.55	1057.7
Margin	1.63%	6.32%	2.46%	1.67%	1.08%	2.09%	5.81%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
Loading fee	0%	0%	1%	0%	1%	1	0%
You get EUR for one BTC final	1084.7115	1023	1057.39254	1083.23	1070.801	1083.56	Not applicable

The Bitstamp price is 1122.99 EUR for 1 BTC

Should have a look at Bitwa.la as well. They give you the live price. For 1120 euros it cost you 1 bitcoin + 5.60 euros in fees.

so 1.004066 BTC = 1120 euros on bitwa.la site. I think that is one of the best rates compared to 1 BTC = 1049.31 EUR on wirex. you save yourself nearly 70 euros from each bitcoin!! that is a huge difference.

Bitwa.la requires verification, so it is a bit different type of business

evok3d

sr. member

Activity: 534

Merit: 250

The Protocol for the Audience Economy

Quote from: eduBTC on April 19, 2017, 12:14:32 PM

The fee has been lowered to 6.32%

Fees as on 2017-04-19

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1104.7115	1052	1095.346	1104.23	1110.9	1099.55	1057.7
Margin	1.63%	6.32%	2.46%	1.67%	1.08%	2.09%	5.81%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
Loading fee	0%	0%	1%	0%	1%	1	0%
You get EUR for one BTC final	1084.7115	1023	1057.39254	1083.23	1070.801	1083.56	Not applicable

The Bitstamp price is 1122.99 EUR for 1 BTC

Should have a look at Bitwa.la as well. They give you the live price. For 1120 euros it cost you 1 bitcoin + 5.60 euros in fees.

so 1.004066 BTC = 1120 euros on bitwa.la site. I think that is one of the best rates compared to 1 BTC = 1049.31 EUR on wirex. you save yourself nearly 70 euros from each bitcoin!! that is a huge difference.

eduBTC

member

Activity: 74

Merit: 10

The fee has been lowered to 6.32%

Fees as on 2017-04-19

Provider	Xapo	Wirex	CryptoPay	SpectroCoin	Uquid	AdvCash	Coinizy
You get EUR for one BTC	1104.7115	1052	1095.346	1104.23	1110.9	1099.55	1057.7
Margin	1.63%	6.32%	2.46%	1.67%	1.08%	2.09%	5.81%
Card Price and one year fees	20	29	27	21	28.99	14.99	No plastic
Loading fee	0%	0%	1%	0%	1%	1	0%
You get EUR for one BTC final	1084.7115	1023	1057.39254	1083.23	1070.801	1083.56	Not applicable

The Bitstamp price is 1122.99 EUR for 1 BTC

Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 48. (Read 69519 times)