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Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 46. (Read 69591 times)

hero member
Activity: 798
Merit: 501
My issue is resolved.
Thanks!

EDIT:
Now i got another problem, all my events and history disappeared !?

uh oh wait,doesn't 91456 ticket come after my ticket number #91065

are they prioritizing more trusted bitcointalk members? good job wirex

edit: issue solved here too,and history missing here too,looks like they did a general refresh? gonna get my bitcoins out of here while i can
Or maybe just prioritizing from the amount that is question from what the ticket is about.
Well that doesn't bode to well to their customers that have been waiting for a very long time to get their issues resolved.
newbie
Activity: 29
Merit: 0
My issue is resolved.
Thanks!

EDIT:
Now i got another problem, all my events and history disappeared !?

uh oh wait,doesn't 91456 ticket come after my ticket number #91065

are they prioritizing more trusted bitcointalk members? good job wirex

edit: issue solved here too,and history missing here too,looks like they did a general refresh? gonna get my bitcoins out of here while i can
hero member
Activity: 2548
Merit: 626
My issue is resolved.
Thanks!

EDIT:
Now i got another problem, all my events and history disappeared !?
newbie
Activity: 29
Merit: 0
i have a similiar issue,my ticket number is #91065
i am missing 50$ in bitcoin...

Demm you are 400 tickets before me and didn't get answer...
Looking like i will be waiting much more to get answer #91578

yes....i can't wait to get my btc back and send them back to my personal wallet,seems like i didn't have to test wirex after all....


and i am still waiting, new customers please stay away from this joke
newbie
Activity: 41
Merit: 0
Wirex,
please see at ticket #91534.
Waiting for a few days without answer.
newbie
Activity: 25
Merit: 0
i have a similiar issue,my ticket number is #91065
i am missing 50$ in bitcoin...

Demm you are 400 tickets before me and didn't get answer...
Looking like i will be waiting much more to get answer #91578
newbie
Activity: 29
Merit: 0
Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided ). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

i have a similiar issue,my ticket number is #91065
i am missing 50$ in bitcoin...
newbie
Activity: 25
Merit: 0
I got my transfer after 32H....

Still waiting for my funds in wallet to appear after i make an exchange from VCC to BTC (because limit isn't 2'500$ like the say in website, but 1'000$).

Waiting for my 450USD & response to my support ticket.

Will keep update.
newbie
Activity: 25
Merit: 0
member
Activity: 74
Merit: 10

Fees as on 2017-04-25

ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1148.20261063.11140.4111149.011154.171142.541103.64
Margin1.84%9.12%2.51%1.77%1.33%2.33%5.65%
Loading fee0%0%1%0%1%10%
Total margin1.84%9.12%3.51%1.77%2.33%2.41%5.65%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1128.20261034.11102.006891128.011113.63831126.55Not applicable
                           
                           
The Bitstamp price is 1169.76 EUR for 1 BTC   


How that can be right when current price is 1'272USD at https://www.bitstamp.net/ ?
This isn't updated fee table to 2017-04-25


Prices are in EUR
newbie
Activity: 11
Merit: 0
Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided ). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

Wow! Now Wirex hidden fee is just 1.5%. Hopefully, my issue of lost $1500 will be resolved soon as well.

Be aware of their SCAM, they change the rate once you start to exchange, the actual fee is 9.1%

Fees as on 2017-04-25

ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1148.20261063.11140.4111149.011154.171142.541103.64
Margin1.84%9.12%2.51%1.77%1.33%2.33%5.65%
Loading fee0%0%1%0%1%10%
Total margin1.84%9.12%3.51%1.77%2.33%2.41%5.65%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1128.20261034.11102.006891128.011113.63831126.55Not applicable
                           
                           
The Bitstamp price is 1169.76 EUR for 1 BTC   



I'm sure it is completely illegal by European & UK laws to deceive customers in this way. Somebody needs to contact the UK consumer rights organizations to get wirex scampany seriously punished.
newbie
Activity: 11
Merit: 0
You can always speed up a transaction by submitting Txid to VIA Tx accelerator https://www.viabtc.com/tools/txaccelerator/
Worked very well for me, though sometimes the queue is full and you may need to re-submit later.

Can't use this because there fee is less than 0.0001BTC/KB  Angry

There are either incompetent or punishing you for getting money out.
newbie
Activity: 25
Merit: 0

Fees as on 2017-04-25

ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1148.20261063.11140.4111149.011154.171142.541103.64
Margin1.84%9.12%2.51%1.77%1.33%2.33%5.65%
Loading fee0%0%1%0%1%10%
Total margin1.84%9.12%3.51%1.77%2.33%2.41%5.65%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1128.20261034.11102.006891128.011113.63831126.55Not applicable
                           
                           
The Bitstamp price is 1169.76 EUR for 1 BTC   


How that can be right when current price is 1'272USD at https://www.bitstamp.net/ ?
This isn't updated fee table to 2017-04-25
newbie
Activity: 25
Merit: 0
You can always speed up a transaction by submitting Txid to VIA Tx accelerator https://www.viabtc.com/tools/txaccelerator/
Worked very well for me, though sometimes the queue is full and you may need to re-submit later.

Can't use this because there fee is less than 0.0001BTC/KB  Angry
member
Activity: 74
Merit: 10
Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided ). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

Wow! Now Wirex hidden fee is just 1.5%. Hopefully, my issue of lost $1500 will be resolved soon as well.

Be aware of their SCAM, they change the rate once you start to exchange, the actual fee is 9.1%

Fees as on 2017-04-25

ProviderXapoWirexCryptoPaySpectroCoinUquidAdvCashCoinizy
You get EUR for one BTC1148.20261063.11140.4111149.011154.171142.541103.64
Margin1.84%9.12%2.51%1.77%1.33%2.33%5.65%
Loading fee0%0%1%0%1%10%
Total margin1.84%9.12%3.51%1.77%2.33%2.41%5.65%
Card Price and one year fees2029272128.9914.99No plastic
You get EUR for one BTC final1128.20261034.11102.006891128.011113.63831126.55Not applicable
                           
                           
The Bitstamp price is 1169.76 EUR for 1 BTC   
newbie
Activity: 2
Merit: 0
@Wirex Great work! :-) That's how it's supposed to be.
hero member
Activity: 2548
Merit: 626
Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided ). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

My ticket number is : Request #91456
Thank you Smiley
newbie
Activity: 8
Merit: 0
Hi Wirex,

This is my support ticket #91578.

It will be much better if you fee can be control or use https://bitcoinfees.21.co/ recommendation.
My transfer was 24H ago and you system send it with 90.2 sat/B. (https://tradeblock.com/bitcoin/tx/cd87cd52e172507a8993b1c948ad429d3a2dad9872ac96b983f2ef2ac9aff5e2)

Happy to ear that you exchange rate will be better.

If you can find out where my funds in wallet disappear.

Pls, pls, make your support faster.  

Thank you.

You can always speed up a transaction by submitting Txid to VIA Tx accelerator https://www.viabtc.com/tools/txaccelerator/
Worked very well for me, though sometimes the queue is full and you may need to re-submit later.
newbie
Activity: 8
Merit: 0
Wirex isn't a scam (well, it wasn't before -> i was all happy before on the e-coin platform), but they have a lot of problems lately..
Exchange rate is really too high, should be less for about 3-4%.
I sent over some BTC last night and it shows the transaction went ok , but the BTC never arrived on my account.

Thanks for the trust. Please, give us your support ticket number so we can track the issue with the support team.

Im sure they will fix this issue of vanishing BTC, because on the block explorer i can see that the amount is there.
But for the exchange rate... I believe nothing will change Sad

As you know, This month We have just launched a new version of the platform: Wirexapp v2.0. And today, we launched the first revisions, Wirexapp v2.1, where most of the general issues have being addressed and corrected (including the heavily mentioned Wirex Bitcoin Rate Undecided ). Please, feel free to make your own review. We are always doing our best to keep up to date, and we are good listeners.

Wow! Now Wirex hidden fee is just 1.5%. Hopefully, my issue of lost $1500 will be resolved soon as well.
newbie
Activity: 25
Merit: 0
Hi Wirex,

This is my support ticket #91578.

It will be much better if you fee can be control or use https://bitcoinfees.21.co/ recommendation.
My transfer was 24H ago and you system send it with 90.2 sat/B. (https://tradeblock.com/bitcoin/tx/cd87cd52e172507a8993b1c948ad429d3a2dad9872ac96b983f2ef2ac9aff5e2)

Happy to ear that you exchange rate will be better.

If you can find out where my funds in wallet disappear.

Pls, pls, make your support faster. 

Thank you.
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