This is my support ticket number: 86441
Please solve the issue fast.
Thanks.
Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 50. (Read 69591 times)
April 17, 2017, 04:01:40 PM
April 17, 2017, 03:38:33 PM
Why are you charging much more than your competitors?
The Bitstamp price is 1117.1 EUR for one BTC
| Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash |
| You get EUR for one BTC | 1097.39 | 1041.92 | 1095.25 | 1103.76 | 1103.86 | 1092.86 |
| Margin | 1.76% | 6.73% | 1.96% | 1.19% | 1.19% | 2.17% |
| Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 |
| Loading fee | 0% | 0% | 1% | 0% | 1% | 1 |
| You get EUR for one BTC final | 1077.39 | 1012.92 | 1057.29 | 1082.76 | 1069.35 | 1076.87 |
The Bitstamp price is 1117.1 EUR for one BTC
April 17, 2017, 02:59:12 PM
Wirex guys, could you please re-add the exchange rate of fiat transaction when using an ATM?
Thanks
Thanks
Hello Doktor. I don't understand the question. What do you mean by "re-add the exchange rate of fiat transaction when using an ATM"?
April 17, 2017, 02:58:22 PM
My Bitcoin balance is not showing up in the account after many confirmations, please check and you guys should work on your backend to avoid such issues in the future.
Hello. If you already wrote to support, please give me your support ticket number or your Wirex Registered Email, and I might be able to speed thing up a bit.
Please check private message for my email.
Thank You.
April 17, 2017, 02:58:02 PM
Sir Could you answer my question please!!! @wirex
Hello again Ale. I have already answered your question several times. If you cannot verify your Wirex account, the bank can return to your PayPal account. However, this might take up to 4 months. Please, contact the support team and answer their questions about this issue
April 17, 2017, 02:56:21 PM
My Bitcoin balance is not showing up in the account after many confirmations, please check and you guys should work on your backend to avoid such issues in the future.
they dont work with ecoin since i start using it only problems and problems and we pay fees and hiden fees but they dont do their work when my btc will show up i will widraw and broke rhe fucking cards and will never use it agaîn im dont with this ecoinHello. Please avoid spreading misinformation about Wirex. No one paids any hidden fee on Wirex. If you need support with the platform, please write to [email protected]. If you already wrote to support, please give me your support ticket number or your Wirex Registered Email, and I might be able to speed thing up a bit
April 17, 2017, 02:53:50 PM
My Bitcoin balance is not showing up in the account after many confirmations, please check and you guys should work on your backend to avoid such issues in the future.
Hello. If you already wrote to support, please give me your support ticket number or your Wirex Registered Email, and I might be able to speed thing up a bit.
April 17, 2017, 02:50:26 PM
My Bitcoin balance is not showing up in the account after many confirmations, please check and you guys should work on your backend to avoid such issues in the future.
they dont work with ecoin since i start using it only problems and problems and we pay fees and hiden fees but they dont do their work when my btc will show up i will widraw and broke rhe fucking cards and will never use it agaîn im dont with this ecointhey need to fix the technical issues, they had few million dollars in VC funding also, they need to improve their service.
April 17, 2017, 02:04:54 PM
My Bitcoin balance is not showing up in the account after many confirmations, please check and you guys should work on your backend to avoid such issues in the future.
April 17, 2017, 09:41:54 AM
I sent ticket to support before 3 days and today I got email from them "How would you rate the support you received" , but there was no answer on my ticket
what's the ticket number?
April 17, 2017, 07:38:23 AM
akpwma@: The same her 
April 17, 2017, 05:18:32 AM
Wirex guys, could you please re-add the exchange rate of fiat transaction when using an ATM?
Thanks
Thanks
April 17, 2017, 04:12:02 AM
I sent ticket to support before 3 days and today I got email from them "How would you rate the support you received" , but there was no answer on my ticket
April 16, 2017, 03:04:23 AM
yes my login issue was resolved, by adding my phone number in the system. That operation took few days to accomplish, that's why i made a joke that it's a "one man show".
Don't feel insulted.
Thanks for resolving my/yours issue.
Don't feel insulted.
Thanks for resolving my/yours issue.
April 15, 2017, 03:08:09 PM
Probably a one man show 
is it? what are your sources, if any?
here is one, in case curious:
https://cointelegraph.com/news/wirex-closes-3-mln-japan-funding-round-eyes-asia-expansion
do you really think a top Japanese banking conglomerate would invest in a "one man show"?
April 15, 2017, 03:06:36 PM
Wirex support on website is really slow.. Still waiting for respond on my mail 
we've just had a massive upgrade and release, support team are overloaded with questions from customers, which is inevitably causing some delays.
what's your support ticket number and/or registered e-mail?
April 15, 2017, 03:05:30 PM
Few days and i'm still waiting on you to add my phone num so i could log in into wirexapp site...
My request id : 83489
My request id : 83489
it's been resolved, hasn't it?
April 15, 2017, 07:27:23 AM
Probably a one man show
April 15, 2017, 06:54:16 AM
Wirex support on website is really slow.. Still waiting for respond on my mail
April 15, 2017, 02:53:43 AM
Few days and i'm still waiting on you to add my phone num so i could log in into wirexapp site...
My request id : 83489
My request id : 83489
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