www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 76.

indrek

newbie

Activity: 9

Merit: 0

Quote from: San1ty on April 05, 2013, 10:09:43 AM

Quote from: hazek on April 03, 2013, 03:49:22 PM

Quote from: indrek on April 03, 2013, 02:26:17 PM

Does bitstamp have a public websocket/streaming API?
Also, are there any request limits to usual API?

Yes:

Code:

 var trades_socket = io.connect('https://websocket.bitstamp.net:8080/live_trades');
 var orders_socket = io.connect('https://websocket.bitstamp.net:8080/live_orders');

Yes:

up to 1 per second

How do we use the Socket.IO API? There doesn't seem to be happening much besides a connected message when using this:

Code:

Change your conn.on('message', to conn.on('trade'.

I'd really like to see non-https access to websocket too. I have problems using ruby gems to create a connection.

San1ty

sr. member

Activity: 462

Merit: 250

Quote from: hazek on April 03, 2013, 03:49:22 PM

Quote from: indrek on April 03, 2013, 02:26:17 PM

Does bitstamp have a public websocket/streaming API?
Also, are there any request limits to usual API?

Yes:

Code:

 var trades_socket = io.connect('https://websocket.bitstamp.net:8080/live_trades');
 var orders_socket = io.connect('https://websocket.bitstamp.net:8080/live_orders');

Yes:

up to 1 per second

How do we use the Socket.IO API? There doesn't seem to be happening much besides a connected message when using this:

Code:

knarfske

newbie

Activity: 13

Merit: 0

Thanks for the quick response.
Maybe a good point for the future: implement an automated response on the emailadres and support tickets just to let people know that their question/issue is received and being handled. It might give a little comfort and coinfidence. People (me included

) might feel left in the dark otherwise and unheard.

But, thanks again!

knarfske

newbie

Activity: 13

Merit: 0

Dear Bitstamp,

can you please have a look at my issue? My deposited Bitcoins dissapeared..!
I made a Bitcoin Deposit from my local wallet to my Bitstamp account.

The transaction showed as unconfirmed in my bitcoin account after I sent it. 2 days later when it received the 3 confirmations according to my local wallet the incomming transaction dissapeared in my Bitstamp account and no Bitcoins are credited to my account. How is this possible?

I send a mail and support tickets 24 hours ago. The ticket number is #376 containing all information about the transaction.
It seems impossible to me that the Bitcoins dissapeared in thin air.. can you please look into this and fix it??

Thanks

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: foo on April 04, 2013, 10:50:03 AM

Quote from: hazek on April 03, 2013, 06:44:38 PM

Quote from: stepkrav on April 03, 2013, 05:47:14 PM

SEPA deposit arrived well. That's the 2nd deposit with Bistamp, all good so far.

We do our best! Wink

You work for Bitstamp now? Perhaps you should do an official announcement then. If you already did, I missed it.

I do and I didn't and I might Cool

foo

sr. member

Activity: 409

Merit: 250

Quote from: hazek on April 03, 2013, 06:44:38 PM

Quote from: stepkrav on April 03, 2013, 05:47:14 PM

SEPA deposit arrived well. That's the 2nd deposit with Bistamp, all good so far.

We do our best! Wink

You work for Bitstamp now? Perhaps you should do an official announcement then. If you already did, I missed it.

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: yokosan on April 04, 2013, 06:19:51 AM

That fixed it! Thank you, sir.

Glad to hear it and you're welcome! Wink

yokosan

hero member

Activity: 700

Merit: 500

Quote from: hazek on April 04, 2013, 01:35:06 AM

Quote from: yokosan on April 03, 2013, 06:52:55 PM

My Google 2-factor auth has been preventing me from logging in for a few days. Sent an email to [email protected] but no response.

It says "Invalid authentication code."

What to do?

Please make sure your phone time is synced otherwise it will not generate the right code. To sync your Google Authenticator app on android do this: go to Settings -> Time correction for codes -> Sync now, and for iOS: Settings -> General -> Date & Time -> Set Automatically -> On.

This should solve your issues. However if this doesn't help you, please start a support ticket and we will give you further instruction on how to disable your two factor authentication.

That fixed it! Thank you, sir.

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: yokosan on April 03, 2013, 06:52:55 PM

My Google 2-factor auth has been preventing me from logging in for a few days. Sent an email to [email protected] but no response.

It says "Invalid authentication code."

What to do?

Please make sure your phone time is synced otherwise it will not generate the right code. To sync your Google Authenticator app on android do this: go to Settings -> Time correction for codes -> Sync now, and for iOS: Settings -> General -> Date & Time -> Set Automatically -> On.

This should solve your issues. However if this doesn't help you, please start a support ticket and we will give you further instruction on how to disable your two factor authentication.

yokosan

hero member

Activity: 700

Merit: 500

My Google 2-factor auth has been preventing me from logging in for a few days. Sent an email to [email protected] but no response.

It says "Invalid authentication code."

What to do?

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: stepkrav on April 03, 2013, 05:47:14 PM

SEPA deposit arrived well. That's the 2nd deposit with Bistamp, all good so far.

We do our best! Wink

stepkrav

full member

Activity: 188

Merit: 100

SEPA deposit arrived well. That's the 2nd deposit with Bistamp, all good so far.

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: indrek on April 03, 2013, 02:26:17 PM

Does bitstamp have a public websocket/streaming API?
Also, are there any request limits to usual API?

Yes:

Code:

 var trades_socket = io.connect('https://websocket.bitstamp.net:8080/live_trades');
 var orders_socket = io.connect('https://websocket.bitstamp.net:8080/live_orders');

Yes:

up to 1 per second

indrek

newbie

Activity: 9

Merit: 0

Does bitstamp have a public websocket/streaming API?
Also, are there any request limits to usual API?

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: Herodes on April 02, 2013, 06:55:37 PM

Quote from: hazek on April 02, 2013, 06:53:25 PM

Quote from: xchrix on April 02, 2013, 06:33:02 PM

how much have you send with SEPA? i do also want to withdraw with SEPA.. but dont know how much is "good and possible at once"

There are no limits.

It might be worth researching certain thresholds that will trigger a message to tax-authorities and so on. I don't know much about the details about these things, but if the threshold was 10K, it would perhaps be better withdrawing smaller amounts at a time, lest you get investigated, and god knows if any bank would hold money pending investigation ?

Maybe banks have such "trigger" amounts however Bitstamp does not. But it is true that first deposits above 1000€ require a KYC procedure and any deposits or withdrawals above 10,000€ with an unverified account also require a KYC procedure at Bitstamp.

Herodes

hero member

Activity: 868

Merit: 1000

Quote from: hazek on April 02, 2013, 06:53:25 PM

Quote from: xchrix on April 02, 2013, 06:33:02 PM

how much have you send with SEPA? i do also want to withdraw with SEPA.. but dont know how much is "good and possible at once"

There are no limits.

It might be worth researching certain thresholds that will trigger a message to tax-authorities and so on. I don't know much about the details about these things, but if the threshold was 10K, it would perhaps be better withdrawing smaller amounts at a time, lest you get investigated, and god knows if any bank would hold money pending investigation ?

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: xchrix on April 02, 2013, 06:33:02 PM

how much have you send with SEPA? i do also want to withdraw with SEPA.. but dont know how much is "good and possible at once"

There are no limits.

DutchBrat

hero member

Activity: 868

Merit: 1000

Quote from: xchrix on April 02, 2013, 06:33:02 PM

how much have you send with SEPA? i do also want to withdraw with SEPA.. but dont know how much is "good and possible at once"

I withdrew over $8000 a couple of weeks ago.... No problems whatsoever!

xchrix

hero member

Activity: 905

Merit: 1001

how much have you send with SEPA? i do also want to withdraw with SEPA.. but dont know how much is "good and possible at once"

hazek

legendary

Activity: 1078

Merit: 1003

Quote from: beekeeper on April 02, 2013, 04:08:58 PM

Quote from: stepkrav on April 02, 2013, 03:58:17 PM

i made a SEPA deposit on 28 March and still doesn't show up in my account. Is that normal?

I don't know, but they didn't work from 29 March till 2 April. Maybe it needs one more day to show.

Yes this is precisely the reason. Give it a day or two more before you contact support. I'm sure you'll get your deposit added.

Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 76. (Read 231282 times)