www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 80.

matthewh3

legendary

Activity: 1372

Merit: 1003

Quote from: Stephen Gornick on February 26, 2013, 08:15:47 AM

Quote from: matthewh3 on February 26, 2013, 03:28:21 AM

What happened to my deposit - https://blockchain.info/address/1P2c6MSbAcakcVEtddyu8tPWK7q72SnQV5 - has my brand new account been hacked already.

The bitcoins held by BITSTAMP are in a hosted (shared) EWallet right?

So you can't look at the blockchain to check your BITSTAMP account balance. With a hosted (shared) EWallet, that Bitcoin address is tied to your account so the wallet provider knows of your bitcoin deposits. But what happens from there at the blockchain level is no longer tied to your account.

Yet it proves my deposit address was funded over three days ago and yet they still haven't credited my account. The website clearly states three block confirmations until your balance is available.

Stephen Gornick

legendary

Activity: 2506

Merit: 1010

Quote from: matthewh3 on February 26, 2013, 03:28:21 AM

What happened to my deposit - https://blockchain.info/address/1P2c6MSbAcakcVEtddyu8tPWK7q72SnQV5 - has my brand new account been hacked already.

The bitcoins held by BITSTAMP are in a hosted (shared) EWallet right?

So you can't look at the blockchain to check your BITSTAMP account balance. With a hosted (shared) EWallet, that Bitcoin address is tied to your account so the wallet provider knows of your bitcoin deposits. But what happens from there at the blockchain level is no longer tied to your account.

Pontius

full member

Activity: 225

Merit: 100

Quote from: matthewh3 on February 26, 2013, 03:28:21 AM

What happened to my deposit - https://blockchain.info/address/1P2c6MSbAcakcVEtddyu8tPWK7q72SnQV5 - has my brand new account been hacked already. I use Linux so I have my doubts on it being a key-logger.

Nejc doesn't read here on a regular basis. If you have a problem use the site support (https://www.bitstamp.net/account/balance/#myModalSupport).

matthewh3

legendary

Activity: 1372

Merit: 1003

What happened to my deposit - https://blockchain.info/address/1P2c6MSbAcakcVEtddyu8tPWK7q72SnQV5 - has my brand new account been hacked already. I use Linux so I have my doubts on it being a key-logger.

420

hero member

Activity: 756

Merit: 500

I can't make any orders.

that button on the top isn't doing anything

is the new design being worked on?

jorgen

vip

Activity: 113

Merit: 12

Hej bitstamp support.

I have BIG delay every time I deposit USD to my bitstamp account via bitinstant.
Bitinstant reported "order complete" instantly, but money appeared on my account
only next day in one case and today they also still somewere.

How can I contact support by phone?

Can you make information about your bitinstant reserves open to public?

diablo2001

newbie

Activity: 8

Merit: 0

What are Bitstamp's deposit/withdrawal limits?

Nejc Kodric (BitStamp.net)

member

Activity: 62

Merit: 10

Quote from: zero3112 on January 12, 2013, 02:58:16 PM

What happens if a withdraw is bigger then all available funds in the hot wallet?

Hi,

We get notification and your withdraw goes to queue. Once we refill our wallet your withdraw is automatically processed.

Best regards
Nejc

marketersales

member

Activity: 112

Merit: 10

Quote from: zero3112 on January 12, 2013, 02:58:16 PM

What happens if a withdraw is bigger then all available funds in the hot wallet?

Youu have to wait till he gets the funds.

zero3112

hero member

Activity: 588

Merit: 500

What happens if a withdraw is bigger then all available funds in the hot wallet?

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: 420 on January 11, 2013, 11:00:24 PM

Quote from: Nejc Kodric (BitStamp.net) on January 07, 2013, 09:08:15 AM

I am sorry for your deposits were not processed right away. Unfortunately BitInstant has run out of reserves meaning your accounts couldn't be funded instantly.

Your deposits should get processed shortly as BitInstant has just funded their account.

Best regards
Nejc

Why can't you allow bitinstant to just be in debt to you?

Bitstamp and BitInstant have an optimal relationship in regards to that that works for both parties, there are many factors in play.

420

hero member

Activity: 756

Merit: 500

Quote from: Nejc Kodric (BitStamp.net) on January 07, 2013, 09:08:15 AM

I am sorry for your deposits were not processed right away. Unfortunately BitInstant has run out of reserves meaning your accounts couldn't be funded instantly.

Your deposits should get processed shortly as BitInstant has just funded their account.

Best regards
Nejc

Why can't you allow bitinstant to just be in debt to you?

ThiagoCMC

legendary

Activity: 1204

Merit: 1000

฿itcoin: Currency of Resistance!

Quote from: Nejc Kodric (BitStamp.net) on January 02, 2013, 05:41:58 AM

......

I've just sent email to our programmer to add Bitinstant balance parameter to API. Hopefully you will find this useful.

Hi Nejc!
Any updates on this my friend?
Have a nice day!
Thanks!
Thiago

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: chungenhung on January 04, 2013, 10:12:25 PM

Nejc.
Did another BitInstant to BitStamp purchase.
Status shows completed, but no funds at BitStamp site still. What's going on?

Send me the Order ID.

Nejc Kodric (BitStamp.net)

member

Activity: 62

Merit: 10

I am sorry for your deposits were not processed right away. Unfortunately BitInstant has run out of reserves meaning your accounts couldn't be funded instantly.

Your deposits should get processed shortly as BitInstant has just funded their account.

Best regards
Nejc

Coinbuck @ BTCLot

hero member

Activity: 540

Merit: 500

The future begins today

Quote from: chungenhung on January 04, 2013, 10:12:25 PM

Nejc.
Did another BitInstant to BitStamp purchase.
Status shows completed, but no funds at BitStamp site still. What's going on?

I have the same issue on here.

Best regards.

chungenhung

legendary

Activity: 1134

Merit: 1005

Nejc.
Did another BitInstant to BitStamp purchase.
Status shows completed, but no funds at BitStamp site still. What's going on?

ThiagoCMC

legendary

Activity: 1204

Merit: 1000

฿itcoin: Currency of Resistance!

Thank you Nejc!! Grin

Nejc Kodric (BitStamp.net)

member

Activity: 62

Merit: 10

Quote from: 420 on December 20, 2012, 12:03:35 AM

On the bitcoin widthraw page it says:
"Large withdrawals will be processed manually. This process will take up to 24 hours."

So how much is "Large" ?

http://bitstamp.net

Depending on bitcoin price, amounts greater than $20,000 equivalent in bitcoin is considered large bitcoin withdraw.

Quote from: Pontius on December 27, 2012, 03:04:32 PM

Nejc could be a little more communicative (at least on this forum) but besides that there's absolutely nothing to complain about.

I will try to be more active on this thread. Thank you for pointing out.

Quote from: ThiagoCMC on December 29, 2012, 10:33:28 PM

I hope that Nejc or Charlie provides a "indicator" somewhere ASAP. Tongue

I've just sent email to our programmer to add Bitinstant balance parameter to API. Hopefully you will find this useful.

ThiagoCMC

legendary

Activity: 1204

Merit: 1000

฿itcoin: Currency of Resistance!

Quote from: kangasbros on January 02, 2013, 03:30:13 AM

I thought the idea of BitInstant was that it is instant Cheesy

No, it isn't. Only sometimes it is instant but... Not when we REALLY need it...

EDITED: Well, this isn't a Bitinstant fault. There is only one piece of information that is missing: "Bitinstant USD Reserves indicator within BitStamp"

BTW, I just lost an opportunity to buy 200 BTC @ 12.98 on BitStamp because of the lack of this information. This sucks. Angry

PLEASE NEJC! Enable this somewhere!!! I'm begging you!

Best,
Thiago

Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 80. (Read 231282 times)