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Topic: Yobit Support - page 2. (Read 19719 times)

legendary
Activity: 3248
Merit: 3098
July 10, 2019, 06:59:44 PM


Received feedback via e-mail, with a link to the form to disable 2FA.
https://yobit.net/en/2faoff/

After how much time they are reacted to your request?
I want to ask them to update or delete one coin, but if I need to wait for six months, I have no will.
newbie
Activity: 12
Merit: 0
July 09, 2019, 12:17:07 PM

I didn’t get any answers, I don’t have enough status to write a personal message, can someone help me and write a personal message to them here on the forum? I will provide a screenshot with balances, date, amount, and address of the last replenishment, and date of registration. This is my only chance to stay alive.
Their last post was months ago and as far as i know they don't respond to PM's on bitcointalk.

Best thing you can do probably is either contact them on twitter, ( i always see support staff in the comments of their "official" account tweets.), or try to contact them on https://t.me/yobitnet

Also, in the future, don't use yobit. Use Binance instead.

Thank you for the possible options to save my life !!! Peace to your home !!

I thank everyone who helped me, my request to reset 2FA authentication was accepted and processed !!!!!! Guys, thank you so much and kowtow for hints, support and feedback! All the best to you !!!!!

You didn't mention the most important part  Undecided. On which mediums exactly did you contact them and on which of them did they respond to you? Was it twitter, telegram or?

Might come in handy for other people in the near future.

Received feedback via e-mail, with a link to the form to disable 2FA.
https://yobit.net/en/2faoff/
legendary
Activity: 1946
Merit: 1427
July 09, 2019, 06:34:09 AM

I didn’t get any answers, I don’t have enough status to write a personal message, can someone help me and write a personal message to them here on the forum? I will provide a screenshot with balances, date, amount, and address of the last replenishment, and date of registration. This is my only chance to stay alive.
Their last post was months ago and as far as i know they don't respond to PM's on bitcointalk.

Best thing you can do probably is either contact them on twitter, ( i always see support staff in the comments of their "official" account tweets.), or try to contact them on https://t.me/yobitnet

Also, in the future, don't use yobit. Use Binance instead.

Thank you for the possible options to save my life !!! Peace to your home !!

I thank everyone who helped me, my request to reset 2FA authentication was accepted and processed !!!!!! Guys, thank you so much and kowtow for hints, support and feedback! All the best to you !!!!!

You didn't mention the most important part  Undecided. On which mediums exactly did you contact them and on which of them did they respond to you? Was it twitter, telegram or?

Might come in handy for other people in the near future.
newbie
Activity: 12
Merit: 0
July 08, 2019, 06:13:52 PM

I didn’t get any answers, I don’t have enough status to write a personal message, can someone help me and write a personal message to them here on the forum? I will provide a screenshot with balances, date, amount, and address of the last replenishment, and date of registration. This is my only chance to stay alive.
Their last post was months ago and as far as i know they don't respond to PM's on bitcointalk.

Best thing you can do probably is either contact them on twitter, ( i always see support staff in the comments of their "official" account tweets.), or try to contact them on https://t.me/yobitnet

Also, in the future, don't use yobit. Use Binance instead.

Thank you for the possible options to save my life !!! Peace to your home !!

I thank everyone who helped me, my request to reset 2FA authentication was accepted and processed !!!!!! Guys, thank you so much and kowtow for hints, support and feedback! All the best to you !!!!!
newbie
Activity: 12
Merit: 0
July 08, 2019, 09:53:58 AM

I didn’t get any answers, I don’t have enough status to write a personal message, can someone help me and write a personal message to them here on the forum? I will provide a screenshot with balances, date, amount, and address of the last replenishment, and date of registration. This is my only chance to stay alive.
Their last post was months ago and as far as i know they don't respond to PM's on bitcointalk.

Best thing you can do probably is either contact them on twitter, ( i always see support staff in the comments of their "official" account tweets.), or try to contact them on https://t.me/yobitnet

Also, in the future, don't use yobit. Use Binance instead.

Thank you for the possible options to save my life !!! Peace to your home !!
legendary
Activity: 1946
Merit: 1427
July 08, 2019, 09:51:27 AM

I didn’t get any answers, I don’t have enough status to write a personal message, can someone help me and write a personal message to them here on the forum? I will provide a screenshot with balances, date, amount, and address of the last replenishment, and date of registration. This is my only chance to stay alive.
Their last post was months ago and as far as i know they don't respond to PM's on bitcointalk.

Best thing you can do probably is either contact them on twitter, ( i always see support staff in the comments of their "official" account tweets.), or try to contact them on https://t.me/yobitnet

Also, in the future, don't use yobit. Use Binance instead.
newbie
Activity: 12
Merit: 0
July 08, 2019, 05:36:09 AM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.

I do not have enough status to write a message directly (I just panic (
I don't know if this worked for some people that experienced same problem on that exchange. Have you considered creating a new account just to inform their support about your current problem?

But AFAIK, they have deposit requirement to be allowed to message on the chat box but I'm not so sure about their ticket support if it is included to that requirement.

I was already desperate to wait for support, my life depended on it, and I was already shit of self-liquidation, is it really impossible not to get through to support.
Whats the update on this one? Have you already reached support of yobit?If you do then theres a miracle do happen but if
not then you should move on and get used to it yet they dont really make any response into their customers and tending to
answer each support ticket that they do recieved.

I didn’t get any answers, I don’t have enough status to write a personal message, can someone help me and write a personal message to them here on the forum? I will provide a screenshot with balances, date, amount, and address of the last replenishment, and date of registration. This is my only chance to stay alive.
hero member
Activity: 2730
Merit: 632
July 06, 2019, 07:43:14 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.

I do not have enough status to write a message directly (I just panic (
I don't know if this worked for some people that experienced same problem on that exchange. Have you considered creating a new account just to inform their support about your current problem?

But AFAIK, they have deposit requirement to be allowed to message on the chat box but I'm not so sure about their ticket support if it is included to that requirement.

I was already desperate to wait for support, my life depended on it, and I was already shit of self-liquidation, is it really impossible not to get through to support.
Whats the update on this one? Have you already reached support of yobit?If you do then theres a miracle do happen but if
not then you should move on and get used to it yet they dont really make any response into their customers and tending to
answer each support ticket that they do recieved.
newbie
Activity: 12
Merit: 0
June 27, 2019, 04:41:22 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.

I do not have enough status to write a message directly (I just panic (
I don't know if this worked for some people that experienced same problem on that exchange. Have you considered creating a new account just to inform their support about your current problem?

But AFAIK, they have deposit requirement to be allowed to message on the chat box but I'm not so sure about their ticket support if it is included to that requirement.

I was already desperate to wait for support, my life depended on it, and I was already shit of self-liquidation, is it really impossible not to get through to support.
hero member
Activity: 2884
Merit: 620
June 25, 2019, 05:54:25 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.

I do not have enough status to write a message directly (I just panic (
I don't know if this worked for some people that experienced same problem on that exchange. Have you considered creating a new account just to inform their support about your current problem?

But AFAIK, they have deposit requirement to be allowed to message on the chat box but I'm not so sure about their ticket support if it is included to that requirement.
newbie
Activity: 12
Merit: 0
June 24, 2019, 11:48:36 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.

I have a panic, can it help if I automatically answer that you came to me after creating a ticket in support on the site, send the balances of your account, the date of registration, (I can and the dates of each entry with IP addresses) last addition, ETH addresses.
newbie
Activity: 12
Merit: 0
June 24, 2019, 11:39:15 PM
I receive the following notification when trying to write a message to a user - User 'YoBit' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
newbie
Activity: 12
Merit: 0
June 24, 2019, 11:11:28 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.

I do not have enough status to write a message directly (I just panic (
hero member
Activity: 2884
Merit: 620
June 24, 2019, 06:06:58 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
It's no use of contacting their forum account, they have been recently online on June 22 but their last post was from last year. I want to warn you that be careful of scammers too, since you have said that you have necessary documents/credentials to provide.

These scammers will try to fetch you just to get that data. It's known that yobit has the worst support but if you're trying to retrieve your account from them, contact only them not anyone outside their exchange.
newbie
Activity: 12
Merit: 0
June 24, 2019, 03:16:57 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


The fact is that I have all the necessary credentials.
newbie
Activity: 12
Merit: 0
June 24, 2019, 09:13:46 AM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.


Unfortunately, my status is not enough to write a personal message ((((((
legendary
Activity: 3094
Merit: 1127
June 23, 2019, 07:32:13 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
Yobit is known on having the worst support ever because they dont tend to make any replies into their tickets but trying your luck doesnt cost an arm and leg.
Here you go: https://bitcointalksearch.org/user/yobit-406594 Try to contact their Forum representative if you already done on sending support from their site.It do add the chance on getting some response but i would say that you shouldnt expect.
newbie
Activity: 12
Merit: 0
June 23, 2019, 04:57:12 PM
Hello, I lost my phone, there was a private key for 2FA authentication, what should I do? All the necessary data can provide.

HELP ME!
newbie
Activity: 139
Merit: 0
April 04, 2019, 09:04:48 AM
Hello friends
I invested 0.9995 btc on 28.11.2018.
but suddenly the bitcoins in my wallet disappeared.
In my past address there is no investox or yobicode
they do not respond to customer service.
How do I solve my problem?
copper member
Activity: 304
Merit: 0
March 28, 2019, 08:11:57 PM
Hello!  Smiley
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