Topic: Yobit Support - page 5. (Read 19717 times)
Yobit site is now running faster and also deposit went just through very fast. Maybe yobit updated the service and support will also improve? Would be great, as cryptopia actually seems to cause troubles.
As I see support doesn't reply on all languages. Do they have so few workers there or what? I have not replied tickets from the last year and it is still without an answer! This is just unacceptable! YoBit simply can loose users with such behaviour to it's users!
The problem in lesser form is the lack of staff, but the main reason Yobit is very slow with solving matters, comes from the fact that there is only one entity able to actually get things done, which is the operator himself. All staff members can only provide informative answers at best, and if things need to be deeper investigated, the staff needs to contact the operator in order to know more. It has been like that since the very beginning, and now that the crypto market has grown significantly in the last year, things have become far worse. Yobit is literally a one man show. Despite all the problems they are experiencing, Yobit still manages to gain users.
As I see support doesn't reply on all languages. Do they have so few workers there or what? I have not replied tickets from the last year and it is still without an answer! This is just unacceptable! YoBit simply can loose users with such behaviour to it's users!
Can anyone help me?
please, I'm writing to the support many times, but you don't answer me. I sent from TRADESATOSHI Ldoge an AM coins at the address that you have. I write to the tradesatoshi support and they answer that all is ok. But to your exhange they never arrived from one month. this is the transaction
http://ldoge.miningalts.com/tx/e187e10940666203531aa70224a99337ed89b278e192392430e361c0808eba89
please, I'm writing to the support many times, but you don't answer me. I sent from TRADESATOSHI Ldoge an AM coins at the address that you have. I write to the tradesatoshi support and they answer that all is ok. But to your exhange they never arrived from one month. this is the transaction
http://ldoge.miningalts.com/tx/e187e10940666203531aa70224a99337ed89b278e192392430e361c0808eba89
i emailed support 25 days ago. no response. ive been locked out of my account for 2 months. google auth code quit working
Support CAN U HELP ME PLS. I cant withdraw ACES coins, WHY??? Status is online with over700k blocks. Help me please
I have the same issue, I have made a transaction to withdraw coins and still didn't receive it. everyday i contact them since 4 days with no response. I am not sure how i can reach them.
I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?
I have an altcom withdrawal in process for 1 week now.
I emailed support but I got no response.
How could I contact them, ?
It's quite a big ammount !
I emailed support but I got no response.
How could I contact them, ?
It's quite a big ammount !
I recently emailed Yobit Support with no response, I have continued to send about 1 email a week, claiming the similar thing, with no response. Anybody else finding it difficult so contact them?
no other ways mate but if you can also address your problem to their own thread here you might got some ideas on how to resolved your issue sorry mate but it is how yobit deal with this.Hello everyone 
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
It's very normal to yobit when it comes to the wallet updates. They are always stuck and keeps on telling that they are on maintenance. When the wallet is up and working then you can start withdrawing your coins there but for now you can't do something about it but to wait and hope for their fast resolution to that wallet.here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
hello Smiley
I made a transfer of paccoin that never happened to the wallet Angry
Débit: -1729228.687019 PAC
unable to contact customer service
it smells scam someone has a link to contact them otherwise
thank you
How to get urget Yobit support? Are there any ways?
If you literally mean by "urgent" then there is no way.
Yobit support is one of the worst supports in the world of crypto exchanges. That description is already being tagged to them since their inception when they are still new to their operation.
Just send them your ticket and wait wait wait. You can also troll at their trollbox and try to hunt their trollbox admin (the name on GREEN font). But to chat on that trollbox you need BTC0.02 on your Yobit's account.
Regarding with this wont you feel that you have been scammed already?
I mentioned the amount for reference to him.
He asked for "if there's an urgent way" so basically I told him some of the possible ways to reached support even at low chances as there is no other way. Of course in the first place, if you experienced the problem especially in Yobit, before accepting it as a scammed already, you need to do ways because your own funds is your concern. Even at low chances that they will respond, you will be eager to contact them at any ways. So you think people will just let it go easily?
You will never know the experienced until it will happened to you.
How to get urget Yobit support? Are there any ways?
If you literally mean by "urgent" then there is no way.
Yobit support is one of the worst supports in the world of crypto exchanges. That description is already being tagged to them since their inception when they are still new to their operation.
Just send them your ticket and wait wait wait. You can also troll at their trollbox and try to hunt their trollbox admin (the name on GREEN font). But to chat on that trollbox you need BTC0.02 on your Yobit's account.
Regarding with this wont you feel that you have been scammed already?
I mentioned the amount for reference to him.
He asked for "if there's an urgent way" so basically I told him some of the possible ways to reached support even at low chances as there is no other way. Of course in the first place, if you experienced the problem especially in Yobit, before accepting it as a scammed already, you need to do ways because your own funds is your concern. Even at low chances that they will respond, you will be eager to contact them at any ways. So you think people will just let it go easily?
You will never know the experienced until it will happened to you.
It might answer you for a long period of time but don't expect because they might not answer you forever.
If I look through most of the complaints, it seems that there is a pattern where Yobit is quite responsive when it comes to the larger account holders, and less responsive to those 'playing' around with 'pocket change'. It may not concern each and every large account holder, but certainly a lot of them. This type of filtering is a pretty nasty practice, but if turns out to be reality (there is no definitive proof), people are better off taking precautions themselves. It means don't invest in shitcoins from where its wallets might end up in maintenance mode, which can take weeks to be solved, if ever. If you just stick to the main coins, you dramatically lowers the chances of you needing whatever form of Yobit support. Just think logically.
How to get urget Yobit support? Are there any ways?
If you literally mean by "urgent" then there is no way.
Yobit support is one of the worst supports in the world of crypto exchanges. That description is already being tagged to them since their inception when they are still new to their operation.
Just send them your ticket and wait wait wait. You can also troll at their trollbox and try to hunt their trollbox admin (the name on GREEN font). But to chat on that trollbox you need BTC0.02 on your Yobit's account.
Regarding with this wont you feel that you have been scammed already?
Lucky for those people who got fast response from them and as being said their trust or feedback is already being mentioned specially on their support system which do really suck. It might answer you for a long period of time but don't expect because they might not answer you forever.
How to get urget Yobit support? Are there any ways?
If you literally mean by "urgent" then there is no way.
Yobit support is one of the worst supports in the world of crypto exchanges. That description is already being tagged to them since their inception when they are still new to their operation.
Just send them your ticket and wait wait wait. You can also troll at their trollbox and try to hunt their trollbox admin (the name on GREEN font). But to chat on that trollbox you need BTC0.02 on your Yobit's account.
How to get urget Yobit support? Are there any ways?
Hello everyone
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
Thanks for the update. Was thinking to open an account on exchange but reading all the reviews about yobit though it an old exchange but it does not give me any confidence to trade on this exchange considering the problems being faced by current users. Also I think a pop up should have being a better option for them to make their users aware that they are updating and it will take x number of days to get things restored properly.
Hello everyone
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
It's very normal to yobit when it comes to the wallet updates. They are always stuck and keeps on telling that they are on maintenance. When the wallet is up and working then you can start withdrawing your coins there but for now you can't do something about it but to wait and hope for their fast resolution to that wallet. here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
Hello everyone
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
It depends on what coin is involved.
Wallet maintenance are sometimes temporary to fixed some things (and yes need to update) and at some cases, it will lead to wallet removal. There are lots of inactive wallets in Yobit that is still listed so sometimes people are making a mistakes at deposits.
What did you deposit?
Hello everyone
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
here is the response from customer service
Wallet is on maintenance.
The solution to this cryptocurrency will take some time, need to update the wallet.
We apologize for any inconvenience
I have no answer since my new question
a person was able to get his money back ?
I keep you informed.
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