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Topic: Yobit Support - page 3. (Read 19717 times)

newbie
Activity: 4
Merit: 0
January 31, 2019, 09:11:57 AM
There was a bug in their engine. It incorrectly processed the trading transactions which resulted in wrong balance shown. I raised a ticket. They found the problem and fixed it. What TxID are you talking about? There was none.

I'm in no mood of making you laugh. I'm not posing the proof for you only (ever heard of google translate btw?). There're people who have the same problem and who are intelligent enough to read Russian. That screenshot may help them.

If you can think of some other kind of proof in this situation I'll be happy to give it to you.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
January 31, 2019, 08:57:01 AM
Thank you, Yobit!

Quite adequate support.

The reason found, the money returned! Cheesy

Yes, not so fast to act (it took 2.5 business days in my case), but very accurate and professional!



Proof or it never happened - noob.

Not quite a noob. My main account was blocked in 2015 after passwords leakage. I'm working on restoring it.

Screenshot from support ticket (in russian)

In Russian?.....lol  That's not proof even if I could read it.

A TxID is proof.
newbie
Activity: 4
Merit: 0
January 31, 2019, 08:04:03 AM
Thank you, Yobit!

Quite adequate support.

The reason found, the money returned! Cheesy

Yes, not so fast to act (it took 2.5 business days in my case), but very accurate and professional!



Proof or it never happened - noob.

Not quite a noob. My main account was blocked in 2015 after passwords leakage. I'm working on restoring it.

Screenshot from support ticket (in russian) https://i.postimg.cc/PxGqND3X/proof.jpg
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
January 30, 2019, 02:12:16 PM
Thank you, Yobit!

Quite adequate support.

The reason found, the money returned! Cheesy

Yes, not so fast to act (it took 2.5 business days in my case), but very accurate and professional!



Proof or it never happened - noob.
newbie
Activity: 4
Merit: 0
January 30, 2019, 11:23:15 AM
Thank you, Yobit!

Quite adequate support.

The reason found, the money returned! Cheesy

Yes, not so fast to act (it took 2.5 business days in my case), but very accurate and professional!

newbie
Activity: 4
Merit: 0
January 29, 2019, 04:51:56 PM
Dear Yobit exchange! Please see my ticket.

Over 0.3 BTC disappeared from the balance without a trace.

No withdrawals, no yobit codes, no dice, no invests, no suspicious trades, nothing.

I've frozen the account and did everything else as per your instructions.

Username: loutrakion.
newbie
Activity: 1
Merit: 0
November 24, 2018, 02:25:09 PM
txid: c8d627254efc5b695622e08545bb99e722220169b48aa7119590927bedb5d7da
On the 19th, I transferred not a large amount in btc to 1FZEoFde1apzuNKhbw7GUBkSmk3PDHDNnE wallet from the finance, the transition was successful 100%, but the money disappeared, please check and help me credit, I demand extra money on the account of yobit, dominikherzog I came up with me, I’ve come up with me. On my question, give the answer that with my means? I will write in all places until you enroll on the exchange login dgnhot600
sr. member
Activity: 340
Merit: 250
Helping Companies migrate to blockchain
September 30, 2018, 03:00:01 AM
Scammers, we have paid them 100k Pindex Token (PDI) +1.1 BTC to list our token https://pindex.uci.global   and they stolen the money and never listed us.
newbie
Activity: 4
Merit: 0
July 10, 2018, 11:18:00 AM
please help me  I do not receive deposit ETH on my Yobit.net account, but yobit support not reply to me
ETH address: 0x10076447783375fedec1017a1795b96f2f391242
TxHash: 0x327b04323557d699924149edd18ae1460e950b1fd852dae6e87282c3534f58f7
email: [email protected]
User name: Pinakdatta
hero member
Activity: 2926
Merit: 722
CoinPoker.com
May 28, 2018, 06:31:10 PM
hi there

i had to open a support ticket for the first time @yobit. i wanted to sell some shitcoins and now the are not credited to my wallet. thats why i opened a support ticket. how long does it usually take them to take care of things like that?

its an ETH-token that is missing.

btw:

anybody ever received something from this insurance fund??
Quote
If the problem is not solved, what kind of compensation would you like to get from the insurance fund?
Mostly, if tokens are not credited on yobit altcoin wallets then the wallet might really be on maintenance and yobit is know to have such issue where they dont really make any announcement where it would result your coins would float into limbo. Theres no specific time on when it would be resolved and talking about support then dont expect for them to answer you.
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
May 28, 2018, 06:08:13 PM
hi there

i had to open a support ticket for the first time @yobit. i wanted to sell some shitcoins and now the are not credited to my wallet. thats why i opened a support ticket. how long does it usually take them to take care of things like that?

its an ETH-token that is missing.

btw:

anybody ever received something from this insurance fund??
Quote
If the problem is not solved, what kind of compensation would you like to get from the insurance fund?

There is no support & never was, just the occasional scripted response. There is no insurance fund & never was. They will ignore you & keep your funds. Kiss your coins goodbye. You've been scammed.
legendary
Activity: 1498
Merit: 1113
May 28, 2018, 03:57:01 PM
hi there

i had to open a support ticket for the first time @yobit. i wanted to sell some shitcoins and now the are not credited to my wallet. thats why i opened a support ticket. how long does it usually take them to take care of things like that?

its an ETH-token that is missing.

btw:

anybody ever received something from this insurance fund??
Quote
If the problem is not solved, what kind of compensation would you like to get from the insurance fund?
newbie
Activity: 2
Merit: 0
May 27, 2018, 02:35:12 AM
YOBIT IS A BIG BIG SCAM ... SCAM ... PONZI SCHEME ... AND MANY OTHER ...

WE CALL FBI OR FED'S or EUROPOL / INTERPOL , EUROPEAN CYBERCRIME DEPARTMENT ... TO WATCH THIS ISSUE ...


after many many peoples losing their money into the website , by using a tool called INVEST BOX , and named as they said :


InvestBox
Invest your free coins to InvestBox! It’s a tool for devs to promote their coins. It’s NOT Pyramid/HYIP, all payments are made from special fund.
InvestBoxes can change status from Active to «No coins», but you can close your investment any time, it’s 100% safe.


in fact , is not any 1% safe , they play with our money , move the price as they want ,if volumes increase , they move the price lower and lower ... but this is not the big problem

the problem is that from 24 hours ago , the invest box tool , did not make any PAYMENT , or if make any payment there is a 8-9-10 hours delay , during this time , price drop more that 100% and it reflect into the balance ... they did it deliberate way , because of a name called LIMBO , which generate deliberate transactions of billions of virtual coins , in this way they overload the servers , and have delay delay delays in everything ....

many of customers ,lost their coins / money from account , other customers was unable to login and lost their access accounts , I AM VERY SURE THAT IS BECAUSE OF THEM...

So please , FBI , KGB , EUROPOL < INTERPOL < watch this problem, because is similar to BTC-E i smell , and if everything is in this way , shutdown this worst exchanger who take peoples money.
member
Activity: 218
Merit: 12
May 14, 2018, 11:34:42 AM
I have heard so much negative about this exchanger, but nobody say 'YoBit is shot, move to use to... exchanger', nobody say which exchanger is the best in all points. For now I concentrated on coin collecting, but in the case of huge price I will need an exchanger and I wish to hear which one is going to be the one.
hero member
Activity: 1148
Merit: 523
CryptoTalk.Org - Get Paid for every Post!
May 14, 2018, 02:29:48 AM
This is not only one exchange doing this issue to their consumers so you do not need to mail to get the assistantance. Instead of that you can try to write a post to scam accusation section if get any problem because of the exchange just trash with the perfect details if your concern is true.
Because of yobit we are getting more trouble to the users.
legendary
Activity: 3094
Merit: 1127
May 13, 2018, 01:17:47 PM
unfortunately continue the big problems with yobit: more than 15 days that I can not get into my account and no one answered me from the support,
I entered twitter and telegram on their page and some administrators of yobit have even asked me for money solve my problem,
but I did not give anything
This is not only with yobit its most of bitcoin and crypto related exchanges have same problem I am waiting for nearly 45 days and poloniex never give any reply about my issue and hitbtc is also going with same patron as they never give any reply about withdrawal issue why its late so bitcoin and crypto related sites need to do some work about this for members
@lotus2002 dont ever try to believe that you would need up to send money to solve your problems because i dont even believe that any exchangers that do have issue would really request such thing. Are you sure you have contacted the right support of yobit? Well dont bother because they wont really answer at all and thats the legit one. Smiley

@batbetbit you are definitely right which not only yobit do have some issues as well but also to those reputable exchangers in the market do really have existing problems.
newbie
Activity: 1
Merit: 0
May 13, 2018, 12:06:14 PM
unfortunately continue the big problems with yobit: more than 15 days that I can not get into my account and no one answered me from the support,
I entered twitter and telegram on their page and some administrators of yobit have even asked me for money solve my problem,
but I did not give anything
hero member
Activity: 2996
Merit: 609
April 02, 2018, 04:01:24 PM
Their support is completely shit anyway. Why another bother to invest on Yobit, although there are better exchanges out there with at least "decent" support they could handle if someone needs support. Although, I haven't encountered with such problem.
Problem is, many people have deposited their coins inside Yobit.
Most Yobit problem occured during withdrawal, Imagine if this people wanted to get out of Yobit by withdrawing their coins but have this problem and have to contact support to solve it.
We've just gone full circle on Yobit crap customer support Roll Eyes

I'm still blasted why they would hire a customer support, yet the whole operation needs to be verified by the owner directly.
Seems counter-productive to me Huh
This is already a 2-year old thread but still the issue of yobit is still kicking upto these days. Support do always suck and really gives headache for those people who do use this thing.We cant stop those traders to deposit their coins since there are really instances that coins are just being traded on Yobit which its normal for someone to risk on depositing it to the site even though they are aware on such issue. Not only withdrawals do have problems but also on depositing too this is why for new traders out there better to opt out on using this exchange.This is very unreliable.
hero member
Activity: 714
Merit: 528
April 02, 2018, 02:30:29 PM
Their support is completely shit anyway. Why another bother to invest on Yobit, although there are better exchanges out there with at least "decent" support they could handle if someone needs support. Although, I haven't encountered with such problem.
Problem is, many people have deposited their coins inside Yobit.
Most Yobit problem occured during withdrawal, Imagine if this people wanted to get out of Yobit by withdrawing their coins but have this problem and have to contact support to solve it.
We've just gone full circle on Yobit crap customer support Roll Eyes

I'm still blasted why they would hire a customer support, yet the whole operation needs to be verified by the owner directly.
Seems counter-productive to me Huh
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