If it’s already with the court, I’m sure they will handle this properly and address the issue. Not paying because of the system problem of the company is not a good excuse, most probably there is something more behind that and they have to provide more documents to the court to prove it. I’m also wondering if this story is true.
Of course, the story is true. How I wish you know me, I will never share an untrue story. Also, the company is complacent and liable to the criminal charges filed against them, and there is no way they would be exonerated because no company would operate at that large scale without having a backup. So they are lying.
The reason is because of the company's poor system.
Can you share the link to that news here so we can know more details?
There is no poor system here as Green lotto is not a small company, they only want to steal his money. Green lotto is the name of the company and the link to the story has been updated on the first page.
How bad it is when you finally get what you want and suddenly you won't get it due to those scammers that are not fair to their players. These kinds of people should be punish and make them pay twice or multiple times the money they planning to steal from this man who might be losing the game all this time and finally won the best time of his life.
But that can be difficult to do, especially if the casino has a relationship with the local regulator, so the regulator will not take the case seriously and will not even allow the person to withdraw the winnings in full. Maybe the regulators will advise the person to take the money the casino has suggested and leave the case, but I don't know. Anything can happen regarding money. Maybe only the people in the regulators can pressure the casino to pay out the winnings in full and for that, these people have to have the integrity to uphold justice.
You have a very good point there, politics is everywhere, so I don't trust regulators and police in some countries. My country is a good example of that, the police and the gambling board that made the company offer the guy some amount knew that he won the bet but tried to cover it up. And if it were to be a good country, the gambling board must have helped the guy get his money and even sanction the gambling company.