Quote
Update to our terms and conditions
Hi Wirexer,
We’re contacting you to let you know we’ll be making some changes to our terms. The new terms will apply no sooner than 6 August 2023 00:00 GMT (“Effective Date”). We will let you know the exact date nearer the time.
What do I need to do?
You don’t need to take any action at the moment. You shouldn’t notice any differences to your app, account or card, and you can carry on using them as normal. We will be in touch again as we get closer to the changeover date.
What does it mean for me?
1. What will change?
a. Card Issuer
We’re happy to inform you that we partnered with Transact Payments Malta Limited, licensed by the Malta Financial Services Authority (MFSA), as an Electronic Money Institution (“Partner”) for issuing our new Wirex Cards in your region. Therefore, starting from the Effective Date, new Wirex cards will be issued by our new Partner and subject to their terms.
b. Complaints and Regulator
Our new Partner is regulated in Malta; therefore, Card services will be regulated by the Malta Financial Services Authority. This won’t change how we handle the complaints, but it will change where you can appeal if you are unhappy with how we handle any complaints regarding your Wirex card and we will provide you with details of any changes to our Complaint Policy before the Effective Date.
c. Apple Pay/Google Pay Coming Soon
Additionally, Apple Pay and Google Pay will be available for Wirex cards, as we upgrade our card partner we will be able to offer more to our customers including Apple Pay and Google Pay. We’ll keep you informed as we get closer to offering these exciting new features.
2. What will stay the same?
a. Your use of Wirex Card
You can still use your Wirex card without disruption until the Effective Date. If you haven’t given us consent by the Effective Date, we will ask you to do it in-app before you continue using your Wirex card.
b. Wirex Terms
You’ll still be subject to other Wirex Terms and Policies, which will remain unaffected.
c. How we handle your data
We’ll still treat your data as our priority. Our Privacy, Data Use and Retention Policy will stay the same.
If you’re not happy with any of the updates, you can close your Wirex account with no fees before the Effective Date, but we’ll be sad to see you go. Get in touch with us if you have any questions about the changes.
Thank you,
The Wirex Team
Hi Wirexer,
We’re contacting you to let you know we’ll be making some changes to our terms. The new terms will apply no sooner than 6 August 2023 00:00 GMT (“Effective Date”). We will let you know the exact date nearer the time.
What do I need to do?
You don’t need to take any action at the moment. You shouldn’t notice any differences to your app, account or card, and you can carry on using them as normal. We will be in touch again as we get closer to the changeover date.
What does it mean for me?
1. What will change?
a. Card Issuer
We’re happy to inform you that we partnered with Transact Payments Malta Limited, licensed by the Malta Financial Services Authority (MFSA), as an Electronic Money Institution (“Partner”) for issuing our new Wirex Cards in your region. Therefore, starting from the Effective Date, new Wirex cards will be issued by our new Partner and subject to their terms.
b. Complaints and Regulator
Our new Partner is regulated in Malta; therefore, Card services will be regulated by the Malta Financial Services Authority. This won’t change how we handle the complaints, but it will change where you can appeal if you are unhappy with how we handle any complaints regarding your Wirex card and we will provide you with details of any changes to our Complaint Policy before the Effective Date.
c. Apple Pay/Google Pay Coming Soon
Additionally, Apple Pay and Google Pay will be available for Wirex cards, as we upgrade our card partner we will be able to offer more to our customers including Apple Pay and Google Pay. We’ll keep you informed as we get closer to offering these exciting new features.
2. What will stay the same?
a. Your use of Wirex Card
You can still use your Wirex card without disruption until the Effective Date. If you haven’t given us consent by the Effective Date, we will ask you to do it in-app before you continue using your Wirex card.
b. Wirex Terms
You’ll still be subject to other Wirex Terms and Policies, which will remain unaffected.
c. How we handle your data
We’ll still treat your data as our priority. Our Privacy, Data Use and Retention Policy will stay the same.
If you’re not happy with any of the updates, you can close your Wirex account with no fees before the Effective Date, but we’ll be sad to see you go. Get in touch with us if you have any questions about the changes.
Thank you,
The Wirex Team
Die relevanten Daten sind markiert und eine Übersetzung erspare ich uns da der Text verständlich sein sollte
Ich bin gespannt wie es mit Apple Pay + Google Pay weiter geht denn dafür wird es Zeit!
