[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 189.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Dargo on January 19, 2016, 01:49:54 PM

Quote from: kitano on January 19, 2016, 01:48:08 PM

Quote from: Serpens66

I just saw that the last API error is because the website is down again.

Dargo, why is the website down again?

We're working to get the site back up, but I haven't heard what the issue is yet.

The first case was a server issue on our side and the second time appears to have been network related. Apologies for the downtime everyone - things should be running smoothly now, so let us know if you are still having any issues.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: kitano on January 19, 2016, 01:48:08 PM

Quote from: Serpens66

I just saw that the last API error is because the website is down again.

Dargo, why is the website down again?

We're working to get the site back up, but I haven't heard what the issue is yet.

kitano

member

Activity: 113

Merit: 10

Quote from: Serpens66

I just saw that the last API error is because the website is down again.

Dargo, why is the website down again?

Serpens66

legendary

Activity: 2940

Merit: 1131

Beside the login problem:

The API connection is very unstable since the downtime. Very long response time, so alot of timeout errors.

edit:
I just saw that the last API error is because the website is down again.

Serpens66

legendary

Activity: 2940

Merit: 1131

Quote from: Dargo on January 19, 2016, 11:46:19 AM

Quote from: Serpens66 on January 19, 2016, 11:29:20 AM

Kraken is up again, but I'm not able to login.
Tried it 3 times now, but every time "invalid login".

Yes, we're back up - let me know Serpens if you're still having trouble logging in.

Still problem, I use a yubikey, maybe that is a problem? I sent you a PM.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Serpens66 on January 19, 2016, 11:29:20 AM

Kraken is up again, but I'm not able to login.
Tried it 3 times now, but every time "invalid login".

Yes, we're back up - let me know Serpens if you're still having trouble logging in.

kitano

member

Activity: 113

Merit: 10

Quote from: Serpens66 on January 19, 2016, 11:29:20 AM

Kraken is up again, but I'm not able to login.
Tried it 3 times now, but every time "invalid login".

I logged in one minute ago.

Serpens66

legendary

Activity: 2940

Merit: 1131

Kraken is up again, but I'm not able to login.
Tried it 3 times now, but every time "invalid login".

karusloom

newbie

Activity: 27

Merit: 0

Quote from: Dargo on January 19, 2016, 09:48:07 AM

Quote from: Kn_os on January 19, 2016, 09:45:37 AM

Error 502 Bad gateway Sad

Yes, we are working to restore the connection. I'll provide an update when I have more information.

Wouldn't hurt to tweet or reddit about having an issue. Ppl without any info might get nervous, especially now that we had another bankruptcy news from out of nowhere.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Kn_os on January 19, 2016, 09:45:37 AM

Error 502 Bad gateway Sad

Yes, we are working to restore the connection. I'll provide an update when I have more information.

Kn_os

legendary

Activity: 1055

Merit: 1002

Error 502 Bad gateway Sad

ammi84

sr. member

Activity: 462

Merit: 251

hi there,

i have a question

i got a new, second bank-account for fundings/withdrawals now.

both are added to my account in the withdraw-options.

are there any problems with €-funding von both bank-accounts?
the name is the same - only it can be a difference with "ue" and "ü" in my last name.

one account is used for some fundings and one is brand new i want to use in the future.

thank you

##support answered already

Quote

Hi,

Thanks for the question.

As long as both bank accounts are actually in your name, there should be no issues whatsoever with funding to/from them.

If, however, your deposits/withdrawals do get held due to a spelling difference, please, let us know - and we'll white-list your account to avoid any delays with future transfers.

Regards,

Alexander
Kraken Client Engagement

all problems should be solved now

perfect kraken support. thank you

KarmaShark

hero member

Activity: 617

Merit: 559

Dargo,

Friendly heads-up I have sent you a PM regarding Emercoin and Kraken working together in the near future via a partnership. Talk soon.

gotmilk_

sr. member

Activity: 442

Merit: 250

There was some ddos again yesterday... Roll Eyes

bernard75

legendary

Activity: 1316

Merit: 1003

No problem, thx man.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: bernard75 on December 21, 2015, 08:18:19 AM

The account in question was still not verified.
Could you ask if something is missing?
70686

The account is verified now - sorry for the delay!

bernard75

legendary

Activity: 1316

Merit: 1003

The account in question was still not verified.
Could you ask if something is missing?
70686

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: bernard75 on December 18, 2015, 06:11:50 PM

How long does the verification process with ID confirmation usually take?
Is it slower on weekends?

I think it's usually 1-2 days though it could take longer over the weekend. If it seems slow you can always send us a support request and we'll try to expedite it.

bernard75

legendary

Activity: 1316

Merit: 1003

How long does the verification process with ID confirmation usually take?
Is it slower on weekends?

kitano

member

Activity: 113

Merit: 10

Thanks for your reply, Dargo.
Everything is clear now.

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