hey kraken...
we got from your api this message:
{ "error": [ "EGeneral:Temporary lockout" ] }
why we are lockout ? can you please make me free?
thanks
cheers
Request #31811
Hi - if you are locked out of the API, just wait for 15 minutes. There's a rate limit for the API - see below for an explanation of how the limit works.
Our API rate limits works on a count system and depends on your verification tier.
For Tier 3 it works like this:
Max Count (before lockout): 15 (lockout is for 15 minutes)
Count Reduction Rate: 1 every 3 seconds
Count increment for order add/cancel calls: +0
Count increment for ledger/trade history calls: +2
Count increment for all other calls: +1
Example: Starting from a count of 0, suppose that you made the following calls during a 6 second window: 5 add/cancel calls, 6 ledger calls, and 4 "other" calls. Your count would then be 5*0 + 6*2 + 4*1 – 2 = 14 (since the count is below 15 you would not be locked out).
Tiers 1-2: Same as above except Max Count = 10 and Count Reduction Rate = 1 every 5 seconds.
Tier 4: Same as above except Max Count = 20 and Count Reduction Rate = 1 every 2 seconds.
hey....
is it possible to ask the server how many points are reached ?