Hey Dargo,
is it possible that you update the balances also at night (european time) every hour? During the day it is every hour, but now it seems at least a 3 hours timeframe. (Fidor to Fidor transaction)
Isn't this automatically? So why not every hour regardless of the time?
is it possible that you update the balances also at night (european time) every hour? During the day it is every hour, but now it seems at least a 3 hours timeframe. (Fidor to Fidor transaction)
Isn't this automatically? So why not every hour regardless of the time?
Hi Serpens - It is automatic, so I'm not sure why it would take longer at night. I'll ask about this and let you know what I find out.
We update every hour automatically, however there is often some down time with Fidor systems during the night, so that's why transfers can take longer at night.
hmm... that's strange. I do deposit very often via Fidor to Fidor, also at night. I could swear that it takes every night longer than during the day. So it would be a very heavy down of fidor every night... =/
It could be that Fidor has some down time every night. One thing we're sure of though is that we update every hour, so anything we get through Fidor's API should be reflected in your account with the update.
I am also depositing very often Fidor-Fidor (~10 times a week) and to me the time until it is completed is totally random. I have not noticed it taking longer at nights nor being done at exactly every hour. Currently, I am waiting for over 2 hours for a deposit to arrive. It really sucks to have a look at the balance every other minute for two hours -- and sometimes even more.
The optimal solution would be, of course, instant deposits. Since Fidor-Fidor transactions are always instant (also in the night) and cause an immediate push email I think that might be doable. But I understand it might not be on your priority list (although it would be a HUGE benefit to deposit instantly).
The second best solution would be to implement a timer until the next Fidor-balance update is conducted. That would at least avoid the permanent look at the balance paired with the fear that another deposit might be stuck.
Edit: deposit arrived.
