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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 319. (Read 628889 times)

legendary
Activity: 1820
Merit: 1000
^^^ Thanks for above reports on the order book - will investigate.
newbie
Activity: 34
Merit: 0
I have the same problem too, it's in the website as well as the api. This is not supposed to be the case as this makes the orderbook virtually worthless.

An snapshot with timestamps from the api:

Open orders:
[limitPrice=EUR 598.00000, Order [type=BID, tradableAmount=23.98000000, tradableIdentifier=BTC, transactionCurrency=EUR, id=OT6UFS-3TAJ3-I4SXD5, timestamp=Mon Dec 09 02:01:54 CET 2013]]

XBTEUR order book first bid and ask:
[limitPrice=EUR 597.56390, Order [type=ASK, tradableAmount=0.043, tradableIdentifier=BTC, transactionCurrency=EUR, id=, timestamp=Mon Dec 09 01:54:35 CET 2013]
[limitPrice=EUR 595.00000, Order [type=BID, tradableAmount=0.079, tradableIdentifier=BTC, transactionCurrency=EUR, id=, timestamp=Mon Dec 09 01:57:30 CET 2013]

This is not a synchronizing problem with my script as it stays this way for maybe half a minute of updates.


What ive also found out is that the trade execution is working correctly and also updated instantly. You can get an indication find out the real best bid/ask by doing a tiny market order and looking at the execution price.

sr. member
Activity: 376
Merit: 312
Can you say... nighty-night?
Is the information in the order book listing (either on the website or through the API) supposed to be delayed cached? Just now, I had a bid order placed with a price well below the highest ask on the book, but it didn't execute; I noticed a minute later the order book had changed such that the highest ask was now lower, which leads me to think there is some kind of delay / caching in place. If this is correct, it would be nice if this were documented somewhere; it's not so much fun trying to do arbitrage when your order book is out of date.

Same problem here, guess they're having some problems right now, sometimes I even get an empty orderbook. The last days everything worked fine (I'm pretty new to kraken :s).

member
Activity: 75
Merit: 10
Is the information in the order book listing (either on the website or through the API) supposed to be delayed or cached? Just now, I had a bid order placed with a price well below the highest ask on the book, but it didn't execute; I noticed a minute later the order book had changed such that the highest ask was now lower, which leads me to think there is some kind of delay / caching in place. If this is correct, it would be nice if this were documented somewhere; it's not so much fun trying to do arbitrage when your order book is out of date.
sr. member
Activity: 295
Merit: 250
I tried to transfer XRP to ripple.com. The transaction failed but the XRP were still taken from my account.

Quote
ID   Date   Type   Amount   Fee   Status   
AIBILSG   12-04-13 07:17:28 -0600   Ripple XRP   Ʀ17,675.64314   
Ʀ0.00002
Failure



Please create a support ticket about this, and you can PM me with the ticket # if you like.
Done. Thanks
newbie
Activity: 14
Merit: 0
Sorry I might have missed your response but a previous member asked about the ETA for ripple gateway. Any Update?
legendary
Activity: 1820
Merit: 1000
Would like to know this as well. Also: I made a SEPA withdrawal 48 hours ago and my daily withdrawal limit still hasn't been reset. Is this a known bug?

Edit: one hour later and my daily withdrawal limit was reset again (after approx. 49 hours). Next one that hasn't reset yet is my daily deposit limit. Currently 24 hours, 15 minutes and counting has passed since my last deposit.

OK, I've confirmed that this is a bug (not intended) and it will be fixed when we get a chance. For the time being, the daily limit is basically a 24 hour limit on transactions, and if the transaction takes more than 24 hours to complete, then this effectively extends the period. But it will be changed to be a true 24 hour funding limit. For withdrawals, the withdrawal amount will stop counting towards your limit 24 hours after you initiate it, regardless of when it completes (but, again, this isn't how it works presently).

Thank you for the update, just for your info: my previous daily withdrawal limit was reset even more than 24 hours after I have received the euros on my bank account. So this is not exactly how you are stating it here. Not complaining anyway, I appreciate your efforts in these busy days.

Yeah, I was just offering a rough description of how it's actually working - thinking of it as a limit on transactions rather than funding seemed like a helpful way to think about it. But it would be the transaction time as reflected by the transaction status in our system. I think it doesn't reset until the withdrawal status shows "success" and the withdrawal appears in your ledger, and this can happen after the funds appear in your account. But let me know if that doesn't appear to be correct.   
legendary
Activity: 1820
Merit: 1000
I tried to transfer XRP to ripple.com. The transaction failed but the XRP were still taken from my account.

Quote
ID   Date   Type   Amount   Fee   Status   
AIBILSG   12-04-13 07:17:28 -0600   Ripple XRP   Ʀ17,675.64314   
Ʀ0.00002
Failure



Please create a support ticket about this, and you can PM me with the ticket # if you like.
legendary
Activity: 1820
Merit: 1000
You don't need any plugin. Turn your scripts on.

I have scripts enabled for kraken.com in FF but still can't see the monster. IE shows the monster however.


Just refresh until it gives you something readable.

Thanks

Firefox simply doesn't play nice with our site at the present time - IE or Chrome are recommended instead. We are working on a fix for Firefox, but there are multiple issues, some of which seem to depend on OS. Firefox is high priority for us, but our front end developer also has many other high priority projects to manage at the moment, so we don't have an ETA on this.

Just to clarify in case some didn't understand, if you can't read the captcha, just click the "refresh" icon until you get something you can read.


newbie
Activity: 34
Merit: 0
What are the rate limits for api requests? Would be useful to add these to the help page.
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
You don't need any plugin. Turn your scripts on.

I have scripts enabled for kraken.com in FF but still can't see the monster. IE shows the monster however.


Just refresh until it gives you something readable.

Thanks
member
Activity: 71
Merit: 10
Can someone please help me with these?


You don't need any plugin. Turn your scripts on.
Just refresh until it gives you something readable.
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
Can someone please help me with these?

sr. member
Activity: 295
Merit: 250
I tried to transfer XRP to ripple.com. The transaction failed but the XRP were still taken from my account.

Quote
ID   Date   Type   Amount   Fee   Status   
AIBILSG   12-04-13 07:17:28 -0600   Ripple XRP   Ʀ17,675.64314   
Ʀ0.00002
Failure

member
Activity: 67
Merit: 10
Would like to know this as well. Also: I made a SEPA withdrawal 48 hours ago and my daily withdrawal limit still hasn't been reset. Is this a known bug?

Edit: one hour later and my daily withdrawal limit was reset again (after approx. 49 hours). Next one that hasn't reset yet is my daily deposit limit. Currently 24 hours, 15 minutes and counting has passed since my last deposit.

OK, I've confirmed that this is a bug (not intended) and it will be fixed when we get a chance. For the time being, the daily limit is basically a 24 hour limit on transactions, and if the transaction takes more than 24 hours to complete, then this effectively extends the period. But it will be changed to be a true 24 hour funding limit. For withdrawals, the withdrawal amount will stop counting towards your limit 24 hours after you initiate it, regardless of when it completes (but, again, this isn't how it works presently).

Thank you for the update, just for your info: my previous daily withdrawal limit was reset even more than 24 hours after I have received the euros on my bank account. So this is not exactly how you are stating it here. Not complaining anyway, I appreciate your efforts in these busy days.
member
Activity: 75
Merit: 10
According to the two-factor-authentication via "Google Authenticator": Why does kraken.com always display the secret qr-code when you navigate to "Security / Two-Factor Authentication"?

Isn't the point of this two factor thing that the secret should be displayed only once and then never again?

I agree that this behaviour should be changed, so that the 2FA information is only displayed during setup. However, what you can do right now is enable the "Settings Lock", this causes the 2FA information to be hidden (among other things), and requires a certain period of time to pass before an unlock request completes, making it difficult for somebody to change your settings if they gain access to your account.
newbie
Activity: 44
Merit: 0
  • What's the minimum amount of BTC I can sell? When I try to sell 0.007 BTC Tongue it says "amount too low".
  • Real-time (WebSocket) market data would be really nice; MtGox has it and BTC-e will soon.
  • How can I see the exact amount of BTC I have? Numbers are truncated in the home view.
  • Why when I sell BTC, the fee is only applied to the amount a EUR I get and when I buy BTC the fees is applied to both amount?  Huh
legendary
Activity: 2968
Merit: 1133
"Pending" transactions can't be cancelled. I guess that red cancel button is misleading, so it should probably go grey or something once the transaction is pending.  
Okay... how about "update" ur website (regarding withrawals and deposits) even on weekend 1-2 times? That would be great for all Fidor-banking-users, because Fidor to Fidor is instant, even on weekend.
legendary
Activity: 1820
Merit: 1000
Why I can't cancel a "pending" SEPA withdrawal ? It says "No Change , Internal Error".
I already made a support ticket, but it make no sense to wait x days for an answer, because the money will reach my bank account on monday at the latest.

"Pending" transactions can't be cancelled. I guess that red cancel button is misleading, so it should probably go grey or something once the transaction is pending.  
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