[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 319.

Evolyn

sr. member

Activity: 376

Merit: 312

Can you say... nighty-night?

Quote from: mithrandi on December 08, 2013, 08:29:13 PM

Is the information in the order book listing (either on the website or through the API) supposed to be delayed cached? Just now, I had a bid order placed with a price well below the highest ask on the book, but it didn't execute; I noticed a minute later the order book had changed such that the highest ask was now lower, which leads me to think there is some kind of delay / caching in place. If this is correct, it would be nice if this were documented somewhere; it's not so much fun trying to do arbitrage when your order book is out of date.

Same problem here, guess they're having some problems right now, sometimes I even get an empty orderbook. The last days everything worked fine (I'm pretty new to kraken :s).

mithrandi

member

Activity: 75

Merit: 10

Is the information in the order book listing (either on the website or through the API) supposed to be delayed or cached? Just now, I had a bid order placed with a price well below the highest ask on the book, but it didn't execute; I noticed a minute later the order book had changed such that the highest ask was now lower, which leads me to think there is some kind of delay / caching in place. If this is correct, it would be nice if this were documented somewhere; it's not so much fun trying to do arbitrage when your order book is out of date.

bitcoinsrock

sr. member

Activity: 295

Merit: 250

Quote from: Dargo on December 08, 2013, 01:03:43 PM

Quote from: bitcoinsrock on December 07, 2013, 11:29:32 PM

I tried to transfer XRP to ripple.com. The transaction failed but the XRP were still taken from my account.

Quote

ID Date Type Amount Fee Status
AIBILSG 12-04-13 07:17:28 -0600 Ripple XRP Ʀ17,675.64314
Ʀ0.00002
Failure

Please create a support ticket about this, and you can PM me with the ticket # if you like.

Done. Thanks

Abdi Shakur

newbie

Activity: 14

Merit: 0

Sorry I might have missed your response but a previous member asked about the ETA for ripple gateway. Any Update?

ZooKeeper74

member

Activity: 69

Merit: 10

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Kikkerdril on December 07, 2013, 05:56:01 PM

Quote from: Dargo on December 07, 2013, 02:54:50 PM

Quote from: Kikkerdril on December 07, 2013, 09:31:13 AM

Would like to know this as well. Also: I made a SEPA withdrawal 48 hours ago and my daily withdrawal limit still hasn't been reset. Is this a known bug?

Edit: one hour later and my daily withdrawal limit was reset again (after approx. 49 hours). Next one that hasn't reset yet is my daily deposit limit. Currently 24 hours, 15 minutes and counting has passed since my last deposit.

OK, I've confirmed that this is a bug (not intended) and it will be fixed when we get a chance. For the time being, the daily limit is basically a 24 hour limit on transactions, and if the transaction takes more than 24 hours to complete, then this effectively extends the period. But it will be changed to be a true 24 hour funding limit. For withdrawals, the withdrawal amount will stop counting towards your limit 24 hours after you initiate it, regardless of when it completes (but, again, this isn't how it works presently).

Thank you for the update, just for your info: my previous daily withdrawal limit was reset even more than 24 hours after I have received the euros on my bank account. So this is not exactly how you are stating it here. Not complaining anyway, I appreciate your efforts in these busy days.

Yeah, I was just offering a rough description of how it's actually working - thinking of it as a limit on transactions rather than funding seemed like a helpful way to think about it. But it would be the transaction time as reflected by the transaction status in our system. I think it doesn't reset until the withdrawal status shows "success" and the withdrawal appears in your ledger, and this can happen after the funds appear in your account. But let me know if that doesn't appear to be correct.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: bitcoinsrock on December 07, 2013, 11:29:32 PM

I tried to transfer XRP to ripple.com. The transaction failed but the XRP were still taken from my account.

Quote

ID Date Type Amount Fee Status
AIBILSG 12-04-13 07:17:28 -0600 Ripple XRP Ʀ17,675.64314
Ʀ0.00002
Failure

Please create a support ticket about this, and you can PM me with the ticket # if you like.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Loozik on December 08, 2013, 08:21:08 AM

Quote from: sedric398 on December 08, 2013, 08:02:22 AM

You don't need any plugin. Turn your scripts on.

I have scripts enabled for kraken.com in FF but still can't see the monster. IE shows the monster however.

Quote from: sedric398 on December 08, 2013, 08:02:22 AM

Just refresh until it gives you something readable.

Thanks

Firefox simply doesn't play nice with our site at the present time - IE or Chrome are recommended instead. We are working on a fix for Firefox, but there are multiple issues, some of which seem to depend on OS. Firefox is high priority for us, but our front end developer also has many other high priority projects to manage at the moment, so we don't have an ETA on this.

Just to clarify in case some didn't understand, if you can't read the captcha, just click the "refresh" icon until you get something you can read.

tbosman

newbie

Activity: 34

Merit: 0

What are the rate limits for api requests? Would be useful to add these to the help page.

Loozik

sr. member

Activity: 378

Merit: 250

Born to chew bubble gum and kick ass

Quote from: sedric398 on December 08, 2013, 08:02:22 AM

You don't need any plugin. Turn your scripts on.

I have scripts enabled for kraken.com in FF but still can't see the monster. IE shows the monster however.

Quote from: sedric398 on December 08, 2013, 08:02:22 AM

Just refresh until it gives you something readable.

Thanks

sedric398

member

Activity: 71

Merit: 10

Quote from: Loozik on December 08, 2013, 06:56:40 AM

Can someone please help me with these?

You don't need any plugin. Turn your scripts on.
Just refresh until it gives you something readable.

Loozik

sr. member

Activity: 378

Merit: 250

Born to chew bubble gum and kick ass

Can someone please help me with these?

bitcoinsrock

sr. member

Activity: 295

Merit: 250

I tried to transfer XRP to ripple.com. The transaction failed but the XRP were still taken from my account.

Quote

ID Date Type Amount Fee Status
AIBILSG 12-04-13 07:17:28 -0600 Ripple XRP Ʀ17,675.64314
Ʀ0.00002
Failure

Kikkerdril

member

Activity: 67

Merit: 10

Quote from: Dargo on December 07, 2013, 02:54:50 PM

Quote from: Kikkerdril on December 07, 2013, 09:31:13 AM

Would like to know this as well. Also: I made a SEPA withdrawal 48 hours ago and my daily withdrawal limit still hasn't been reset. Is this a known bug?

Edit: one hour later and my daily withdrawal limit was reset again (after approx. 49 hours). Next one that hasn't reset yet is my daily deposit limit. Currently 24 hours, 15 minutes and counting has passed since my last deposit.

OK, I've confirmed that this is a bug (not intended) and it will be fixed when we get a chance. For the time being, the daily limit is basically a 24 hour limit on transactions, and if the transaction takes more than 24 hours to complete, then this effectively extends the period. But it will be changed to be a true 24 hour funding limit. For withdrawals, the withdrawal amount will stop counting towards your limit 24 hours after you initiate it, regardless of when it completes (but, again, this isn't how it works presently).

Thank you for the update, just for your info: my previous daily withdrawal limit was reset even more than 24 hours after I have received the euros on my bank account. So this is not exactly how you are stating it here. Not complaining anyway, I appreciate your efforts in these busy days.

mithrandi

member

Activity: 75

Merit: 10

Quote from: CoinXZ on December 03, 2013, 05:25:57 PM

According to the two-factor-authentication via "Google Authenticator": Why does kraken.com always display the secret qr-code when you navigate to "Security / Two-Factor Authentication"?

Isn't the point of this two factor thing that the secret should be displayed only once and then never again?

I agree that this behaviour should be changed, so that the 2FA information is only displayed during setup. However, what you can do right now is enable the "Settings Lock", this causes the 2FA information to be hidden (among other things), and requires a certain period of time to pass before an unlock request completes, making it difficult for somebody to change your settings if they gain access to your account.

garan

newbie

Activity: 44

Merit: 0

What's the minimum amount of BTC I can sell? When I try to sell 0.007 BTC it says "amount too low".
Real-time (WebSocket) market data would be really nice; MtGox has it and BTC-e will soon.
How can I see the exact amount of BTC I have? Numbers are truncated in the home view.
Why when I sell BTC, the fee is only applied to the amount a EUR I get and when I buy BTC the fees is applied to both amount?

Serpens66

legendary

Activity: 2926

Merit: 1131

Quote from: Dargo on December 07, 2013, 03:13:50 PM

"Pending" transactions can't be cancelled. I guess that red cancel button is misleading, so it should probably go grey or something once the transaction is pending.

Okay... how about "update" ur website (regarding withrawals and deposits) even on weekend 1-2 times? That would be great for all Fidor-banking-users, because Fidor to Fidor is instant, even on weekend.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Serpens66 on December 07, 2013, 02:22:50 PM

Why I can't cancel a "pending" SEPA withdrawal ? It says "No Change , Internal Error".
I already made a support ticket, but it make no sense to wait x days for an answer, because the money will reach my bank account on monday at the latest.

"Pending" transactions can't be cancelled. I guess that red cancel button is misleading, so it should probably go grey or something once the transaction is pending.

aminorex

legendary

Activity: 1596

Merit: 1029

Sine secretum non libertas

Anybody in the US able to deposit/withdraw fiat on Kraken yet?

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Dargo on December 07, 2013, 01:02:30 PM

Quote from: Kikkerdril on December 07, 2013, 09:31:13 AM

Quote from: Rannasha on December 06, 2013, 05:48:20 PM

Question: When do monthly withdrawal/deposit limits reset? Is it a fixed day of the month or is it based on a moving sum of the previous 30 days?

Would like to know this as well. Also: I made a SEPA withdrawal 48 hours ago and my daily withdrawal limit still hasn't been reset. Is this a known bug?

Edit: one hour later and my daily withdrawal limit was reset again (after approx. 49 hours). Next one that hasn't reset yet is my daily deposit limit. Currently 24 hours, 15 minutes and counting has passed since my last deposit.

The monthly limit is previous 30 days. As for the daily funding limit reset, this is a known issue that I'm looking into, but haven't heard back on - just asked again.

https://bitcointalksearch.org/topic/m.3766201

OK, I've confirmed that this is a bug (not intended) and it will be fixed when we get a chance. For the time being, the daily limit is basically a 24 hour limit on transactions, and if the transaction takes more than 24 hours to complete, then this effectively extends the period. But it will be changed to be a true 24 hour funding limit. For withdrawals, the withdrawal amount will stop counting towards your limit 24 hours after you initiate it, regardless of when it completes (but, again, this isn't how it works presently).

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