Here's the issue and what I wrote to support too:
Hi,
I sent 2 BTC to Kraken. After 12 confirmations, no show.
My public account ID is AA32 N84G MTA6 YAFY
This is the address used (the newly generated one):
http://i.imgur.com/lSnVJZI.png
This is the tx of the transaction:
https://blockchain.info/en/tx/72680fc90482730b33ec7e7f96c0e59fd0157fb2e836dd7e83b910a156daa20d
I waited and waited but now I'm worried. That is a lot of money for me.
Everything seems 100% in order on my side. The tx is there, the
transaction went through, the address is correct, there are more than 10
confirmations, my account is not getting the funds. Please help.
"Thanks for contacting Kraken Support. Your request (7271) has been received."
Could you potentially try to deal with this and let me know where my money is?
Well I'm getting a bit worried here today. I would love to just get an acknowledgement of some kind like "Yeah, we see it's there, it's coming don't worry everything is fine."
Already got scammed a couple of times and I really don't know which way to turn anymore to find something reliable.
SOLVED.
However, I don't know why it takes so much time. BTC transfers ought to be instant, not 38 confirmations.