You understand correctly that people who ordered a card have been waiting for more than a month now. What we do not know right now is whether they stopped shipping cards altogether. Personally, I am waiting for a card for quite some time already.but I don't care and do not expect a smooth ride. After all, this is a start up; not a top 500 company.
From what I understand, delivery of cards hasn't been conforming to any pattern. Some still waiting since July, others getting theirs in around a month. Personally, I'm in the UK and have been waiting since Sep 2. In a live Q&A a week or so back I think Julian said that in the EU cards would definitely arrive before xmas - yes, an age! Let's hope BTC hasn't topped (or worse; I think you know what I mean) before they arrive. I'm only keeping a modest amount mostly for using with the debit card. Also, with the news of Ethereum executing Byzantium, I believe TenX were waiting for this before introducing Ether as another option with the card - only testers have been using it up to now.
I'm guessing you already check out news at https://www.reddit.com/r/TenX/ ?