Topic: [ANN] Whirlwind.money | ⚡No Fee⚡ | Ultimate Privacy | Anonymity Mining 12% APR🔥 - page 20. (Read 12760 times)

This would be an amazing thing to have, many users would want to use the mixer as an exchange instead, a no-KYC exchange is certainly needed by many users, not sure about the legal implications since the service will no longer be just a BTC mixer, but rather an exchange and a mixer.



Introducing a second medium to the formula will drastically increase the anonymity set, in other words, a pool of 10 mixed deposits btc/eth/xmr is better than a pool with 100 btc only deposits, just imagine how difficult it would be to trace a transaction which deposited $100 worth of BTC, withdraw 50$ worth in BTC today, $20 worth eth tomorrow, $25 in xmr 3 days later, donated $2 worth in BTC, and kept $2 in the note.

You got the final answer from whirlwind. They will not be refunding you for your own mistakes. The only way to withdraw your money is if you manage to get hold of that private key.

At this point you are just wasting your time and energy bumping this thread.

This is highly inappropiate and I will therefore put you on my ignore list for now. You can be glad that everyone here has been so responsive with you while your attitute has been utterly disrespectful.

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I am looking forward to trying out the ETH/BTC bridge and am curious how high the fees will be.
Overall this is an interesting update!


If you have mixed feelings about the time and work being put into this and if it is gonna pay out for whirlwind then I kind of agree but would call myself more curious in this situation.

Apart from that, I don't see a downside to this at the moment and therefore welcome the change.

11 DAYS OF BEGGING FOR MY OWN MONEY BACK. GOD WILL PUNISH YOU ALL

How come the downtime fluctuations magically stopped, stolen enough money from newbies yet?

This is a welcomed post to read. To add features that include depositing and withdrawing to include both Ethereum and XMR is probably going to be welcomed by most as long as privacy is prioritised and you have already stated it will be. I look forward to seeing these modifications implemented.

The fact Whirlwind have been busy testing the beta and are trying to continue innovating and updating their services (rather than just sit back and relax) is commendable.

You didnt acknowledge my support requests, You totally ignored me for days before i made any accusation, you left me in the dark. If you said wait 10 days, i would have waited but you didnt.

Your had hosting issues, that it why this whole thing happened, It was the same browser, different domain, but the session should be the same in my experience.. By the way i refused to say anything here but forum members started hounding me to explain here since you didnt reply support emails. Now you want to punish me for explaining the situation in public? .. Damned if you do damned if you dont.

I will proceed to quote forum members asking me to bring the matter to the thread..... but Now you want to punish me just because I brought it here

SUPREME LEADER, LORD DICTATOR, HITLER OF BITCOINTALK

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Yes they should refund to deposit address, if support was contacted fast enough, deposit address signed or if they had downtime issues. then they should end the need to need the note key if you are still on the active session, chipmixer had a proceed button once the deposit is in, why does whirlwind not have that?

In my support email I was still on the page , and asked if i could see the note key if i used the browser back button but i was ignored till today, 11 days now

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fix up whirlwind

I WILL NEVER LET MY MONEY GO, I WORK 30 DAYS TO EARN $300 IN MY COUNTRY... SOMETIMES I SACRIFICE SLEEP.

THIS $200 WILL NEVER BE LOST.. I SWEAR ON MY LIFE, I WILL FIGHT FOR IT

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This situation wouldnt occur in the first place if their UI was done by someone with half a brain, but they are grandstanding rather than take feedback.

Private key confirmation is standard, people should be able to click a button to proceed to withdrawal without needing private key all over again, since session is still live.


TAKE FEEDBACK whirlwindmoney that is the whole point of being in BETA.




Imagine unleashing this joke of a user experience to millions of people to use. Rather than taking feedback you are taking offense, If your customer support is this shit why are you surprised you are being DDOSed..


You are fixated on how things were said after said user has been ignored like he doesnt exist FOR DAYS

I have a mixed opinion with the swap option XMR and ETH but surely because I'm too maximalist.

Of course there are people who will be interested, but I don't know if the demand is high enough to be viable.
Viable, I'm not taking about the fees but rather about the goal => the Anonymity Set

Am I the only one with this opinion?

The time has come for us to reveal the upcoming changes we've been working on during the past few weeks. We are inching closer towards launching a small closed beta to make sure everything is running properly before pushing the updates live on Whirlwind. Please share your opinions and suggestions in case we missed any details.

When we launched the Anonymity Mining campaign we explained the reasoning behind it is that we want to incentivize usage in order to allow us to add our BTC reserve slowly blended between normal users deposits and grow the Anonymity Set. While this is still a feasible solution to our problem and we could simply wait until we get more traction, we asked ourselves if there is any way we can speed up this process or perhaps grow the Anonymity Set in a different way while achieving the same goal, and here is what we came up with:

1.Allow multiple deposits on the same Note on the Dashboard page. Currently you would need to make a new deposit into another Note and send your balance using Pay to Note, this is a clunky process and we want to get rid of it.
2.Enable Monero and Ethereum deposits and withdrawals. When you enter your private key you will see your Note balance in BTC, XMR and ETH.
3.Enable internal 'bridging' between BTC, XMR and ETH for a fee. You will be able to deposit ETH on your Whirlwind Note, change it internally to BTC and withdraw it to your on-chain address.
4.There will be no 3rd party involved in the bridging process, we will provide the liquidity on all 3 chains and rebalance it when needed.
5.We will use the same setup on XMR and ETH as we do on BTC, meaning multi-sig and the backend-signer architecture.

The Note will now act as your Whirlwind 'wallet' where you can deposit and withdraw Bitcoin, as well as Monero and Ethereum. Pay to Note will be available for all coins, making feeless instant transactions possible on all 3 chains. We will also enable bridging from one to the other for a fee, so you will be able to deposit ETH and withdraw BTC to your on-chain address.

These changes will theoretically make the Anonymity Set unlimited because on top of every BTC withdraw potentially originating from any of the BTC deposits, now it could originate from any of the BTC deposits and any of the ETH or XMR deposits. Besides solving the Anonymity Set issue we should also be able to attract more users because we could target a bigger market with the unique features we're offering.

Decentralization is still on the table and these new changes don't affect our ability to do it in the future, but we believe that for now it's better to focus on delivering the best product possible in the centralized form and then look to decentralize it once we see some traction. Looking forward to your feedback!

There is no need for any sort of paid or premium support option. We do respond to emails and fix the issues in under 6 hours the majority of the time or at most 24 hours in exceptional cases. We treat everyone the same, our only concern is being fair to everybody which basically translates to making sure the rules are respected. If your case is valid you will receive 100% of your funds, we are not interested in taking any cuts from that no matter the amount or effort we have to put in, that's our responsibility. If on the other hand the case is invalid, then you won't receive anything.

We explained that from our point of view this situation is no different than any other where the user doesn't have access to his private key - you lose it, you lose access to your funds. If you contact us with the same kind of situation you will get a reply saying we cannot help. The balance will remain on the Note and will be available to withdraw if you ever find the private key.

We do not want to take the risk of this situation happening, nor do we feel that we need to take that risk. We highly doubt that a potential new user doing his research would be very excited about the possibility of his Note balance being refunded to someone else based on a support request with a guarantee letter or other arbitrary conditions decided privately on a case-by-case basis. If we start refunding left and right based on how we feel about each specific situation on a personal level while changing the rules only for some, there is no way we can expect to be trusted and that is what this business is all about. We're making it very clear that the most important thing is to make sure you save your private key. If for any reason you don't do that you can't blame us for it.

With this attitude you've made it all but impossible for us to do anything in this case.

Even though you recognized you made a mistake, for some reason you continued to blast us with every accusation in the book, from saying it's our fault too that you didn't save the private key, to scamming, engagement farming, worst customer support, worst UX and now you simply expect us to agree with you when it's obvious that all of it is false?

Expecting us to change the rules of the game for you because you made a mistake and screaming scam when we don't do it in under 48 hours is a reaction we cannot understand. We will stop replying to messages regarding this situation, thank you for understanding.

There was a similar situation before and the rules were made clear at that time. This is not about a lack of mercy from our side, we are simply playing by the rules with full transparency and we hold everyone to the same standard. This is the only way we can create trust between ourselves and the community. If you don't want to deal with us because of that it's your choice, but IMO it shows that we care about our users and the overall platform's security and we are proud of that.

I don't recall anybody asking you to post your refund address, besides, all of these things need to go through an official route with the service you used, not on the forum.

One thing you seem to not understand or pretend to not understand is that as far as Whirlwind is concerned, you lost your private key -- your funds are lost. at least this is what you signed up for.

They are under no obligation to refund you anything even if you signed a message from the sending address, you really have to understand that before anything else, they did not promise to refund you anything and fix your mistake for you, they only asked for "community opinion" which again, they don't have to follow.

So it isn't a case of "whether they would refund you the $200 worth of BTC or not", this is a case of a major change in their policy, if they do that for you, they will have to do the same for all other future cases, this is not an easy change and would require the right resources to implement, so this isn't about you, it doesn't revolve around you, it's them and their policy, not sure why you expect that to happen in a few days, it's just stupid.

You keep accusing them of scam, and you went as far as accusing the community members of standing against you for financial gains, nobody in the signature campaign has to post on this topic, in fact, the vast majority of people who wear the signature never posted a thing here, a few of us who engaged in this conversation could have ignored you all together, the only reason I responded to your case was the fact that Whirlwind made it clear from the start that they would like to hear the community opinions, otherwise, your case isn't worth all the discussion, you lost your private key (your story of how you lost it is irrelevant) and thus your coins are gone for good.

You should really stop with your self-entitlement, the only thing you rightfully deserve is an email from Whirlwind saying (" Sorry, according to our rules, if you lose your private keys we have no way of refunding you" ), anything more than that is not within your rights, so stop demanding.

While ww is trying to maintain security but I will never deal with a service that has no mercy like that.

At least pay this member then make an announcement that you won't do this again in the future and it's the first and last time

What you are doing now doesn't make you look tough or thug but stupid

Its now 10 days and they didnt reply the support email, so I should shut up and let my money Go ??

I have already done all the authentication checks i was asked to do, I have DMed minerjones . I have posted my refund address like I was asked


Yet NO REFUND... This is becoming extra criminal

Not  true, and I didn't notice anyone doing that here.
I had no affiliation with Whirlwind whatsoever and I criticized your behavior, but I also stated that whirlwind email support could act better in situations like this.
However, you can't expect from small team to reply to your every message, and by writing a bunch of posts in forum you are just digging your hole deeper, people just won't take you seriously enough.
You can continue doing what you want, but you won't help your situation at all by doing this.

And this will make sure things will never end with this single issue alone, not counting possible future ones!

I wanted to stay out of this because, well, I did use WW outside my sig funds, I'm getting paid by their campaign so one would start reading my reply with the thought I'm biased, but now in all seriousness, this needs to end here as we have a damn single thing covering pages over pages and not going anywhere. So, what do we do, do we have a vote now? Do we come together every single time there is an issue like this and hold a vote?

I do sympathize a bit with the user just as you sympathize with the guy that runs his car into a wall by mistaking the gears despite being his complete fault but from WW point of view it will be bad even if they try to make up for it now, if they pay him it's like they've paid him to shut up, they will open Pandora's box with it with a lot of trying to get some $ this way, so, can we end this now?

I agree, Whirlwind should make a decision in cases such as these and set a precedent but all the while keeping the option open for exceptional circumstances. This matter (it appears) is not an exceptional circumstance in their view otherwise Whirlwind would probably have settled it by now.

That is about it with not much more to add because he lost his private key of his own volition no matter what he alleges happened and to cover that aspect Whirlwind have suggested community consensus.

Maybe stormbounty should consider accepting the loss and move forward with his life.

An answer was given.

Lost the key = lost the coins; UNLESS the community thinks otherwise.

No website can provide you with security for what you do on your device. Likewise, you cannot blame others for your mistakes and demand that they bear responsibility.
For example, do you know about clipboard malware? How to lose your Bitcoins with CTRL-C CTRL-V


Completely wrong solution. Whirlwind is not a community service. It is centralized, there is an owner who invests money, who at some point will take the profit (only for himself, and any campaign is just a marketing expense). It should also take responsibility for management and decision-making.
Transferring a "controversial" decision to the community is actually running away from responsibility, which is not a good way of running a business.


Ignoring and avoiding giving an answer is also a very bad approach. Obviously, in this case, stormbounty wants a direct answer from the service itself, not from the members of the forum.
Information is very important, even negative information is still information and users can plan the next steps based on it. This is how the drama drags on indefinitely and it seems that it can last for months.

As JollyGood said, they took the advice from the community and will reply in the future even if it's a mistake by the user.
In your case, they replied on this thread and left the decision to the community. Just because you keep sending more emails they shouldn't have to respond to every single one of them. They stated their position in this thread, since you've been commenting on here aswell so there is no need to reply to your mails as long as there hasn't been a final decision made.

I am genuinely surprised you made that comment.

If the maths are correct around 4 days ago you signed a message to prove you have access to the private key of the address you sent them funds from but unfortunately that proof along with the Letter of Guarantee does not mean much in the context of you losing your private key.

I (along with other members) have already stated Whirlwind should have sent you an automated email to inform they have received your email and without much prompting they have stated they will do that in future therefore it seems they have chosen to ignore your emails. Also, after re-reading some posts it seems Whirlwind have given up on you as far back as 29th June 2023.

Going by this statement from them, I would advise you that as far as I am concerned you should not expect Whirlwind to give you any form of assistance because of your incompetence.

Whirlwind made it clear they would intervene and make a payment to you based on community consensus therefore I will offer my opinion by saying Whirlwind should not be making a payment to you because you lost your private key.

Other members can express their own opinions.

Whirlwind said around 4 days ago that they hold you responsible for your actions therefore there is nothing to discuss but they have taken onboard the advice of members and will respond to all emails regardless of the issue.

You said in a previous reply you would contact minerjones. Have you presented your case to him?

Few hours? lol This is day 9 and they havent replied my support email.

This old tune about signature campaign participants has to sometime stop. We're in no manner affiliated with Whirlwind other than with advertising. Just as a TV station is in no other manner affiliated with a Supermarket commercial it gets paid to broadcast. Read the terms we're agreeing and see yourself we aren't whirlwind's support department. Replying in this ANN thread is very optional.

Since when is copied-content verification a standard practice in crypto? If you copy an address / key / password / whatever, you're responsible to check you've copied the correct one.

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Whirlwind is a brand new Bitcoin service. Messing with it and expecting to have your issue resolved within a few hours is unreasonable. You have clearly screwed things up, and the way to handle this is down to whirlwind's judgment.