Your payment had to be investigated, thus the delay. Sorry for the bad communication. This should have been communicated to you instantly!
Regards
Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 31. (Read 96301 times)
March 03, 2017, 06:22:14 AM
March 03, 2017, 02:29:08 AM
I bought bitcoins for 120 € with skrill yesterday. I have bought bitcoins three times before and get the coins instandly. But this time i am waiting nearly 24 hourse and nothing happend. I wrote the support, but dont get an answer. I bought the coins always with the same skrill-account!
You attract with instand processing, but dont do that and dont answer on questions!
You attract with instand processing, but dont do that and dont answer on questions!
March 01, 2017, 07:44:53 AM
Hello
I gave my deposit address to someone to send me like $16 worth of BTC, didn't receive them on my wallet (they didn't show up there !)
Waiting your response.
I gave my deposit address to someone to send me like $16 worth of BTC, didn't receive them on my wallet (they didn't show up there !)
Waiting your response.
You would need to give us more info about the transaction and your account then. You can send us a ticket to [email protected] or send me a pm and I will see what I find.
March 01, 2017, 06:35:41 AM
Hello
I gave my deposit address to someone to send me like $16 worth of BTC, didn't receive them on my wallet (they didn't show up there !)
Waiting your response.
I gave my deposit address to someone to send me like $16 worth of BTC, didn't receive them on my wallet (they didn't show up there !)
Waiting your response.
February 16, 2017, 02:15:12 PM
Just want to say Thanks for your platform used it so many times. 
February 15, 2017, 12:06:25 PM
What has happened with the ability to withdraw to PayPal? Option has been unavailable since at least yesterday.
https://twitter.com/BITPANDAcom/status/831459805004959744
February 15, 2017, 12:05:14 PM
What has happened with the ability to withdraw to PayPal? Option has been unavailable since at least yesterday.
February 14, 2017, 08:48:40 AM
Hello Bitpanda,
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
PayPal takes upto 12 hours as it's sent manually. Unfortunately opening tickets will not speed up the process as it's different departments.
Regards
ok its up to 12 hours i see its manually, first payout finish 5 hours later after the confirmation.
now i order again payout paypal and now i wait like 8 hours, and i'm in a hurry because i need to pay something, i know its up to 12 hours but how can i speed up the process? because now i really am in a hurry
EDIT:
its more then 12 hours and i still don't receive my money on my paypal status (Processing)...........
There are no outstanding paypal payouts at the moment. Can you please check and tell us your ticket id so that we can check your trade?
Unfortunately the payout process can't be speed up somehow.
February 13, 2017, 07:53:44 PM
Hello Bitpanda,
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
PayPal takes upto 12 hours as it's sent manually. Unfortunately opening tickets will not speed up the process as it's different departments.
Regards
ok its up to 12 hours i see its manually, first payout finish 5 hours later after the confirmation.
now i order again payout paypal and now i wait like 8 hours, and i'm in a hurry because i need to pay something, i know its up to 12 hours but how can i speed up the process? because now i really am in a hurry
EDIT:
its more then 12 hours and i still don't receive my money on my paypal status (Processing)...........
February 10, 2017, 02:01:57 PM
Hello Bitpanda,
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
PayPal takes upto 12 hours as it's sent manually. Unfortunately opening tickets will not speed up the process as it's different departments.
Regards
February 10, 2017, 01:59:30 PM
Hello Bitpanda,
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
I sent e-mail, open ticket but i don't receive any answers,
I order payout paypal but i don't receive nothing, the status is still "Processing", and i have 12 confirmation on blockchain.
January 18, 2017, 03:27:03 PM
Hello Bitpanda,
I e-mailed you a few times, but I haven't received any answers from you. But I can see that you are active on severals boards, so I will now try to reach you through here.
My issue: I haven't received money into my bank account from a transaction through the SEPA transfer option.
I know that you have a fully automated transaction system, which is cool. When it works. I know that mistakes can be made when entering personal bank information, but I checked several times and I don't think that I made any mistypes.
I really like your service, but receiving no answers from you is usually not a good sign. I'm not comfortable typing any personal information here in public, so maybe we can talk further in PM?
Best Regards,
I e-mailed you a few times, but I haven't received any answers from you. But I can see that you are active on severals boards, so I will now try to reach you through here.
My issue: I haven't received money into my bank account from a transaction through the SEPA transfer option.
I know that you have a fully automated transaction system, which is cool. When it works. I know that mistakes can be made when entering personal bank information, but I checked several times and I don't think that I made any mistypes.
I really like your service, but receiving no answers from you is usually not a good sign. I'm not comfortable typing any personal information here in public, so maybe we can talk further in PM?
Best Regards,
Sure, just PM me your account email address. Please also add where you sent your mail to.
Regards
edit: answered
Issue resolved. Brilliant support!
January 18, 2017, 07:58:31 AM
Hello Bitpanda,
I e-mailed you a few times, but I haven't received any answers from you. But I can see that you are active on severals boards, so I will now try to reach you through here.
My issue: I haven't received money into my bank account from a transaction through the SEPA transfer option.
I know that you have a fully automated transaction system, which is cool. When it works. I know that mistakes can be made when entering personal bank information, but I checked several times and I don't think that I made any mistypes.
I really like your service, but receiving no answers from you is usually not a good sign. I'm not comfortable typing any personal information here in public, so maybe we can talk further in PM?
Best Regards,
I e-mailed you a few times, but I haven't received any answers from you. But I can see that you are active on severals boards, so I will now try to reach you through here.
My issue: I haven't received money into my bank account from a transaction through the SEPA transfer option.
I know that you have a fully automated transaction system, which is cool. When it works. I know that mistakes can be made when entering personal bank information, but I checked several times and I don't think that I made any mistypes.
I really like your service, but receiving no answers from you is usually not a good sign. I'm not comfortable typing any personal information here in public, so maybe we can talk further in PM?
Best Regards,
Sure, just PM me your account email address. Please also add where you sent your mail to.
Regards
edit: answered
January 18, 2017, 07:55:05 AM
Hello Bitpanda,
I e-mailed you a few times, but I haven't received any answers from you. But I can see that you are active on severals boards, so I will now try to reach you through here.
My issue: I haven't received money into my bank account from a transaction through the SEPA transfer option.
I know that you have a fully automated transaction system, which is cool. When it works. I know that mistakes can be made when entering personal bank information, but I checked several times and I don't think that I made any mistypes.
I really like your service, but receiving no answers from you is usually not a good sign. I'm not comfortable typing any personal information here in public, so maybe we can talk further in PM?
Best Regards,
I e-mailed you a few times, but I haven't received any answers from you. But I can see that you are active on severals boards, so I will now try to reach you through here.
My issue: I haven't received money into my bank account from a transaction through the SEPA transfer option.
I know that you have a fully automated transaction system, which is cool. When it works. I know that mistakes can be made when entering personal bank information, but I checked several times and I don't think that I made any mistypes.
I really like your service, but receiving no answers from you is usually not a good sign. I'm not comfortable typing any personal information here in public, so maybe we can talk further in PM?
Best Regards,
January 10, 2017, 01:42:47 PM
Hello, I was wondering if you were planning to add PayPal as a payment method to buy BTC from your site. Thank you.
Hello,
we would love to, but as you know PayPal is highly reversible, so this is not really an option.
Regards
January 10, 2017, 01:42:03 PM
Hello, I was wondering if you were planning to add PayPal as a payment method to buy BTC from your site. Thank you.
January 04, 2017, 05:02:32 PM
Are you planning on adding XMR to the platform?
No, not right now.
Regards
Any change in that policy?
No, and it's unlikely that we will add it in the near future.
Regards
January 04, 2017, 05:00:44 PM
Are you planning on adding XMR to the platform?
No, not right now.
Regards
Any change in that policy?
January 03, 2017, 03:32:13 PM
Thanks a lot for this fast reply. I'll be more relaxed now... :-)
Thanks for the feedback. Will be likely changed soon.
As for choosing the wrong option, there is still the two steps that follow, so don't worry
Regards
I'm a bit unhappy about "Amazon" being the default choice for payouts.
I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.
Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?
I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.
Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?
Thanks for the feedback. Will be likely changed soon.
As for choosing the wrong option, there is still the two steps that follow, so don't worry
Regards
January 03, 2017, 03:23:19 PM
I'm a bit unhappy about "Amazon" being the default choice for payouts.
I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.
Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?
I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.
Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?
Thanks for the feedback. Will be likely changed soon.
As for choosing the wrong option, there is still the two steps that follow, so don't worry
Regards
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