Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 28. (Read 96187 times)

Hey Twin,

I have sold some BTCs by using SEPA transfer option on Bitpanda. When will it be processed? I can't find anywhere processing times for orders. Will I receive SEPA in my bank account tomorrow? I do hope so as I need money kinda urgently.

Thanks a lot!

Let me express my disappointment with customer support at BitPanda while dealing with an unpleasant situation.

Long story short, I have used BitPanda many times in the past and recently I had done the mistake of using a different credit card than the one I always used before to purchase my BTC. Due to this, BitPanda didn't release any funds which is ok,  I understand, those are the rules of the game.
They requested a copy of my ID and my CC to see I am in possession of such card. Several hours after submission all was good and I had the BTC in my wallet.

Time went on and I decided to buy some BTC again and remembering what happened last time I made sure to use the card I used every single time before I once mistakenly used the 2nd card.
I paid for the BTC and I was again welcomed by the same message saying I have used more than one card and I should send all documents again to prove I am the owner. I would like to repeat this is the card I have used every single time before that.
Being in a hurry I gave up and decided to go with the flow, I submitted all that was requested. Now we are 24 hours later in the story, I have submitted a query asking if the situation is ok and whats the estimation on releasing the funds (which I have bought using the card that I used ever since the beginning of my BitPanda journey) and my funds still are not cleared nor did I get any kind of reply.

I would like to say that I am disappointed with the approach mainly due to the fact that this is a fast pace environment, a sensitive one because peoples money involved (which bothers me the most - that I didnt receive any proper feedback) and also my funds are held because I used the one card that I have used ever since I first signed up for BitPanda therefore I refuse the claim that this is a card that is unknown to the company.

If anybody would like to look into my query and persuade me BitPanda is worth further running my money through these are the details

Order ID: 705208334507634400.

Also, it would be nice to hear if all is ok.

Thank you

Sorry, that's out of our might. The current price of bitcoin rocketing as well as altcoins serves a lot of work for us and the services we use.

Verification process by VIDEO ident takes about 15 minutes. Great

Ok thanks, then I have to wait.

Why the fairies were so small I do not know unfortunately

Yesterday , 2 other transactions were done by my Wallet and they were confirmed in 30min


P.s
Can anyone push the transaction?

Hello everyone .

Maybe you can help me .

I did yesterday 3 transaction to Bitpanda.

ID
194758bd58a992d4e3746201473231d96fe8bf84a68025b8596d23ad454633ce

ID
ebf0da0eb71f503ebf26b14e11083d8bd562266ad19eb07f6ab9e4e7cd80108b

ID
19451e0a90d6c43ebaee47820b95c8166600b53224bfc2c9e0104f5c8c25dc64

But the transactions, are not confirmed since yesterday

Can someone help me ?

Mfg Scooter32

I am using Bitpanda for long time allot and very satisfied. Have question for Bitpanda team. Is it possible to open at Bitpanda business account and how to verify that? What is needed for register? So I have registered gmbh for mining and need business account so that company can trade with Bitcoins. Is it possible and how?

Hi BitPanda.com.

Just to be clear: I did not intentionally try to send litecoin to a bitcoinwallet and hoping that it would go well. The issue was that I was sure I was on the litecoin tab when I copied the address. So if it was due to a unintentional refresh of the page or I accidental clicked on the bitcoin tab somewhere on the way I do not know.

As I mentioned I think you should look at both the interface and maybe have some routines in place to get litecoins out of bitcoinwallets for when it happens to customers that are transferring bigger funds than I did. I do not like red numbers in my spreadsheets but those few Euros will not ruin me so will not make a big fuzz about it. Jus a bit annoying that my first loss came when looking for safer solutions to trade coins then online exchanges.

I have read on the interweb that it is possible to get litecoin out of bitcoin multisig, same issues with Bitfinex have been discussed on this forum and resolved - but I have never done it myself so do not know more than you can import the private keys from bitcoin multisig to a litecoin multisig adress. Guess this is as much a task for the litecoin developer as it is for you.