[ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 27.

TwinWinNerD

legendary

Activity: 1680

Merit: 1001

CEO Bitpanda.com

Quote from: budiselich on June 02, 2017, 07:09:13 AM

Hi,

Bitpanda message when deposit BTC:
"Minimum deposit is 0.00100 BTC. Deposits below 0.05000 BTC count as mini-deposits and are subject to a fee charge of 0.00030 BTC."

But you didn't write what is a fee when deposit is more then 0.05 BTC.

There is no fee for deposits above 0.05 BTC!

Regards

budiselich

newbie

Activity: 13

Merit: 0

Hi,

Bitpanda message when deposit BTC:
"Minimum deposit is 0.00100 BTC. Deposits below 0.05000 BTC count as mini-deposits and are subject to a fee charge of 0.00030 BTC."

But you didn't write what is a fee when deposit is more then 0.05 BTC.

dedocry

sr. member

Activity: 756

Merit: 250

Hello,

I would like to use your servis . but duirng verification I have receive an error

"Please enter your correct mobile number to pass your "Bronze" verification. You will receive a 6 digit PIN, that you will have to enter on this site."
How can I compelete verificaion if I am from Russia?

Sorry, our service is not available in your country, yet. It won't be possible for you to verify to level silver. There is no alternative.

really, you don't work with russian?

tohu

newbie

Activity: 1

Merit: 0

Hello,

I've made an order with SOFORTÜBERWEISUNG two days ago. Everything worked but the Ethereum have never been sent to my wallet.

Order ID: 589564815779163221
Payment Reference: 4140340446

Unfortunately the Zendesk support seems to be really slow. Maybe you can help me here. BitPanda.com

BitPanda.com

full member

Activity: 191

Merit: 200

Bitpanda Support

Quote from: henvestor on June 01, 2017, 05:04:37 AM

Hello, yesterday I opened an account on bitpanda and made the full verification via webcam.

After that I deposited some money to buy BTC.

Now I wanted to send the BTC to a wallet on bittrex but I always get the following error message:

"Your wallet transaction couldn't be confirmed. The reason for this could be a negative balance."

I have a balance on both wallets. The error message is really making me feel uncomfortable, "could be"... But if its not, what is it then? Perhaps also a case for the UX designers at bitpanda. A lot of unanswered questions arise while navigating through the website. I also made a support ticket in german and english but both are unanswered. Very frustrating experience so far.

Can anybody help out?

Edit: Finally it went through. Thanks a lot. If you need advice for your information architecture just contact me. Im specialized on conversion optimization, information architecture and UX.

Our developers found what happened in your case and were able to fix it. Please try again and let us know in case something still stucks.

henvestor

newbie

Activity: 1

Merit: 0

Hello, yesterday I opened an account on bitpanda and made the full verification via webcam.

After that I deposited some money to buy BTC.

Now I wanted to send the BTC to a wallet on bittrex but I always get the following error message:

"Your wallet transaction couldn't be confirmed. The reason for this could be a negative balance."

I have a balance on both wallets. The error message is really making me feel uncomfortable, "could be"... But if its not, what is it then? Perhaps also a case for the UX designers at bitpanda. A lot of unanswered questions arise while navigating through the website. I also made a support ticket in german and english but both are unanswered. Very frustrating experience so far.

Can anybody help out?

Edit: Finally it went through. Thanks a lot. If you need advice for your information architecture just contact me. Im specialized on conversion optimization, information architecture and UX.

rubenco

newbie

Activity: 2

Merit: 0

Quote from: TwinWinNerD on May 28, 2017, 06:06:57 PM

Quote from: rubenco on May 28, 2017, 05:44:56 PM

Hello,
I've made a withdrawal order.
But, never confirmed on my wallet Huh

.

transaction PID is 412193770928042337

thank you in advance

The transaction has 90 confirmations. Something is wrong with your wallet. Likely not synched.

Regards

Everything is ok, you were right.

Thank you very much

teukka79

newbie

Activity: 37

Merit: 0

Finally found way to buy amazon.de gift cards. This is much better way to make purchases than using those bitcoin debit cards which has been declined when trying to make purchases. Also exchange rate is much better

TwinWinNerD

legendary

Activity: 1680

Merit: 1001

CEO Bitpanda.com

Quote from: rubenco on May 28, 2017, 05:44:56 PM

Hello,
I've made a withdrawal order.
But, never confirmed on my wallet Huh

.

transaction PID is 412193770928042337

thank you in advance

The transaction has 90 confirmations. Something is wrong with your wallet. Likely not synched.

Regards

rubenco

newbie

Activity: 2

Merit: 0

Hello,
I've made a withdrawal order.
But, never confirmed on my wallet Huh

.

transaction PID is 412193770928042337

thank you in advance

budiselich

newbie

Activity: 13

Merit: 0

Hello,

If i want sell BTC to my Skrill account what is the exact fee % for Skrill?

Can't find any info about fees.

Thanks"

SatoNatomato

sr. member

Activity: 378

Merit: 250

This is the shittiest web application, ever.

Menu does not work on IceCat mobile, "verification" requires using WebCam!? And who knows how many vulnerabilities that means, letting a website access your fuckin webcam?

LittleMissC

newbie

Activity: 2

Merit: 0

Hello TwinWinNerD,

No problem thank you for the swift reply, it's much appreciated.

Many Thanks

Sarah

TwinWinNerD

legendary

Activity: 1680

Merit: 1001

CEO Bitpanda.com

Hello,

this is most likely due to the banking holiday in austria. You should receive it later today or latest monday. Sorry for the delay!

regards

LittleMissC

newbie

Activity: 2

Merit: 0

Hello,

I made an order to sell 0.50BTC via SEPA on 2017-05-22 and was sent an e-mail confirming payment was sent.

It is now 2017-05-26 and i have not received payment. Could you look into this for me?. My bank have confirmed it is not a problem on their side.

I have used Bitpanda many times before without delay but this is a new account i am depositing into and i am unsure if this is the case.

I did raise a support ticket this morning at 10:20AM GMT but as i had noticed this forum i hoped i would get a quicker reply here.

Order ID 435325633121949442

Payment Reference 2815958969

Many Thanks

Sarah

CraigWrightBTC

hero member

Activity: 518

Merit: 500

It is good service the people can buy bitcoins and altcoins use neteller and skrill for payment method
i hope on there the fees of transaction are not too expensive,
because as we know the fees transaction use revisible payment on this forum are expensive although
that is high risk accept skrill and neteller on there.

Baaahnz

newbie

Activity: 2

Merit: 0

Wow I must say thank you very much for the swift reply Twin, much appreciated.

Understood, are you able to give any ETA or does it vary quite a lot? Are you also able to confirm, this is the card i used for my first purchases.. i then used a different one by accident that i got verified, i now used the first one again.. is it ok to just use the initial card once this is verified too?

Many Thanks

TwinWinNerD

legendary

Activity: 1680

Merit: 1001

CEO Bitpanda.com

If you use more Creditcards than are allowed, the verification of the additional ones can take longer time. Don't worry it will be processed if everything checks out

Regards

Baaahnz

newbie

Activity: 2

Merit: 0

Hi,

I made an order 2 days ago, which needed ID and card verification, which has been sent. (I accidently used a different card for my previous order, but for my most recent one used the initial card i used for first purchases..)

I've herad nothing back via email or twitter still, please is anyone able to help? Starting to get a bit nervous.

Order ID: 810504819267824251 Payment Ref: 9808962144

Many thanks in advance!

zoza14

jr. member

Activity: 79

Merit: 1

Quote from: TwinWinNerD on May 25, 2017, 02:50:05 PM

Quote from: zoza14 on May 25, 2017, 02:47:54 PM

Hey Twin,

I have sold some BTCs by using SEPA transfer option on Bitpanda. When will it be processed? I can't find anywhere processing times for orders. Will I receive SEPA in my bank account tomorrow? I do hope so as I need money kinda urgently.

Thanks a lot!

Hello zoza14,

sorry for the delay, there is some delay and in addition there is a bank holiday today in Austria. We will try to get it out asap tomorrow morning so it's in your account fast.

Regards

Please do so Twin. Please send it out first thing in the morning. I know you are a straight up guy and that everything will be fine and done quickly, I know you from my days in NXT, from the beginning really.

Thanks a lot!

Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 27. (Read 96187 times)