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Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 29. (Read 96437 times)

legendary
Activity: 2436
Merit: 1561

Question regarding 'tell a friend' programme. On the website it says:

Quote
* You receive a 2.50 € bonus* for every referred, Gold verified customer after the initial order.

* Additionally you will receive a lifetime 5% bonus* on the collected service fee, for every order your referred customers fulfil.

Then asterisk note says:

Quote
*Bonus can only be withdrawn as Cryptocoin order. Minimum order is 25€. Can be combined with normal order. Valid: 180 days from issuing date.

Are 'lifetime bonuses' limited to 180 days? Or was it meant only for the €2.50 bonus, but if so, why did you put asterisks for both bonuses? Bit confusing.

Also, will you be implementing​ "sell" options for all the supported cryptos other than Bitcoin (ETH, dash, LTC)?
full member
Activity: 191
Merit: 200
Bitpanda Support
Hi, I have submitted ticket as I can not get into my account due to "The 2FA code your entered is not correct."

I have autheticator and I am sure the 2FA code I am submitting is correct.

Please help on how to get into my account.

Thank you in advance.

In case you didn't receive a response from us yet please let us know your ticket id so we can check your case out.
newbie
Activity: 1
Merit: 0
Hi, I have submitted ticket as I can not get into my account due to "The 2FA code your entered is not correct."

I have autheticator and I am sure the 2FA code I am submitting is correct.

Please help on how to get into my account.

Thank you in advance.
full member
Activity: 191
Merit: 200
Bitpanda Support
I am not able to log in to my account, and I really don't understand why. I would like an explanation, I can't open a ticket because I can't log in.

my account id: is saher dot farouk at hotmail dot com thank you very much for your support

You do not have to log in in order to send us a ticket. Just send us an email from your BitPanda-Email address to [email protected].
legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
Could BitPanda clarify their stance on the hard fork contingency plan? http://www.coindesk.com/bitcoin-exchanges-unveil-emergency-hard-fork-contingency-plan/
Signed by: "Bitfinex, Bitstamp, BTCC, Bitso, Bitsquare, Bitonic, Bitbank, Coinfloor, Coincheck, itBit, QuadrigaCX, Bitt, Bittrex, Kraken, Ripio, ShapeShift, The Rock Trading and Zaif"
+ BitMex as well: https://blog.bitmex.com/a-statement-on-the-possible-bitcoin-unlimited-hard-fork/

We currently are discussing our stand on this topic and will publish the outcome once we decided.
Any news about this? I will be releasing a write up/summary on companies in their respective branches that are anti-fork (altcoin in this case). This will also include those neutral/undecided and those who are for it (practically nobody). It would be nice to include Bitpanda.

Hello Lauda,

we will publish a detailed blog post once this topic becomes closer to reality. Right now our stance is that Bitcoin is the Bitcoin network with the full economic majority behind it. We will be very careful with any attacks on Bitcoin and any forced forks that have such ugly politics behind it will have to prove themselves over time before they can even be remotely considered Bitcoin.

Regards
legendary
Activity: 2674
Merit: 3000
Terminated.
Could BitPanda clarify their stance on the hard fork contingency plan? http://www.coindesk.com/bitcoin-exchanges-unveil-emergency-hard-fork-contingency-plan/
Signed by: "Bitfinex, Bitstamp, BTCC, Bitso, Bitsquare, Bitonic, Bitbank, Coinfloor, Coincheck, itBit, QuadrigaCX, Bitt, Bittrex, Kraken, Ripio, ShapeShift, The Rock Trading and Zaif"
+ BitMex as well: https://blog.bitmex.com/a-statement-on-the-possible-bitcoin-unlimited-hard-fork/

We currently are discussing our stand on this topic and will publish the outcome once we decided.
Any news about this? I will be releasing a write up/summary on companies in their respective branches that are anti-fork (altcoin in this case). This will also include those neutral/undecided and those who are for it (practically nobody). It would be nice to include Bitpanda.

To avoid another post:

Hello Lauda,

we will publish a detailed blog post once this topic becomes closer to reality. Right now our stance is that Bitcoin is the Bitcoin network with the full economic majority behind it. We will be very careful with any attacks on Bitcoin and any forced forks that have such ugly politics behind it will have to prove themselves over time before they can even be remotely considered Bitcoin.

Regards
I'll put you under neutral for now; thanks!
member
Activity: 125
Merit: 10
I am not able to log in to my account, and I really don't understand why. I would like an explanation, I can't open a ticket because I can't log in.

my account id: is saher dot farouk at hotmail dot com thank you very much for your support
full member
Activity: 191
Merit: 200
Bitpanda Support

Hi,

Without any notice our account got closed they said it came from risk assessment team it can not be reversed or discussed and we can not have any other accounts. We did not violate any policies nor do anything wrong. We were advised to contact support who didn't reply.

We really enjoyed your service and we rely on it. Please assist us. BitPanda is important to us.

Can you please send me a pm with your ticket id so I can check your case?

Hallo, ich brauche dringend Hilfe  Undecided unwissend hab ich mir einen neuen Account gemacht, weil ich Probleme hatte in den alten Rein zu kommen. Nun  kommen meine bitcois nicht an und machen kann ich auch nix  Embarrassed Besteht die Möglichkeit den Account  wieder freizugegeben ? Ich habe schon email etc. Verschickt Bitte helfen Sie mir. Lg 
[/i][/b]

Bei Problemen mit dem eigenen Account ist es immer besser den Support zu kontaktieren. Doppelaccounts bedeuten immer Probleme. Bitte sende mir eine PM mit deiner Ticket ID. Ich würde dir dann in deinem Ticket antworten.
newbie
Activity: 1
Merit: 0
Hallo, ich brauche dringend Hilfe  Undecided unwissend hab ich mir einen neuen Account gemacht, weil ich Probleme hatte in den alten Rein zu kommen. Nun  kommen meine bitcois nicht an und machen kann ich auch nix  Embarrassed Besteht die Möglichkeit den Account  wieder freizugegeben ? Ich habe schon email etc. Verschickt Bitte helfen Sie mir. Lg 
[/i][/b]
member
Activity: 125
Merit: 10

Hi,

Without any notice our account got closed they said it came from risk assessment team it can not be reversed or discussed and we can not have any other accounts. We did not violate any policies nor do anything wrong. We were advised to contact support who didn't reply.

We really enjoyed your service and we rely on it. Please assist us. BitPanda is important to us.
legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
You got a reply to your ticket.

regards
member
Activity: 125
Merit: 10

Hi,

We have a verified account with unlimited options, suddenly Skrill disappeared from our payment options and we were mainly relying on  it in our transactions.

We tried contacting support but we didn't hear back from them.

Can you please assist us? We used it many times than it disappeared without any notice.

full member
Activity: 191
Merit: 200
Bitpanda Support
no bounty sir ??

Can you please explain what you refer to?

He's probably talking about some kind of loyalty program, bonus or special offer for buying on the page, although serious vendors are seldomly offering promotions like that.

We offer a tell-a-friend program where everyone can be rewarded for referring new customers to BitPanda. Everyone can check it out here: https://www.bitpanda.com/tell-a-friend

There are more details in the account then.
newbie
Activity: 19
Merit: 0
no bounty sir ??

Can you please explain what you refer to?

He's probably talking about some kind of loyalty program, bonus or special offer for buying on the page, although serious vendors are seldomly offering promotions like that.
full member
Activity: 191
Merit: 200
Bitpanda Support
no bounty sir ??

Can you please explain what you refer to?

Could BitPanda clarify their stance on the hard fork contingency plan? http://www.coindesk.com/bitcoin-exchanges-unveil-emergency-hard-fork-contingency-plan/
Signed by: "Bitfinex, Bitstamp, BTCC, Bitso, Bitsquare, Bitonic, Bitbank, Coinfloor, Coincheck, itBit, QuadrigaCX, Bitt, Bittrex, Kraken, Ripio, ShapeShift, The Rock Trading and Zaif"
+ BitMex as well: https://blog.bitmex.com/a-statement-on-the-possible-bitcoin-unlimited-hard-fork/

We currently are discussing our stand on this topic and will publish the outcome once we decided.
legendary
Activity: 2674
Merit: 3000
Terminated.
Could BitPanda clarify their stance on the hard fork contingency plan? http://www.coindesk.com/bitcoin-exchanges-unveil-emergency-hard-fork-contingency-plan/
Signed by: "Bitfinex, Bitstamp, BTCC, Bitso, Bitsquare, Bitonic, Bitbank, Coinfloor, Coincheck, itBit, QuadrigaCX, Bitt, Bittrex, Kraken, Ripio, ShapeShift, The Rock Trading and Zaif"
+ BitMex as well: https://blog.bitmex.com/a-statement-on-the-possible-bitcoin-unlimited-hard-fork/
sr. member
Activity: 401
Merit: 250
newbie
Activity: 4
Merit: 0
Sorted! Cheers  Grin

So there we have it - great service, bit slow on the website for support, so any problems use this forum and problems are sorted out pretty much straight away.

A* service from BitPanda, keep up the good work  Smiley

Best

Hobo.
legendary
Activity: 1680
Merit: 1001
CEO Bitpanda.com
newbie
Activity: 4
Merit: 0
Nothing in my BitPanda account so far
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