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Topic: ANTMINER S4+ Discussion and Support Thread - page 2. (Read 20111 times)

legendary
Activity: 2044
Merit: 1000
September 16, 2015, 05:40:10 PM
Anyone know what a solid green light on the machine indicates?
newbie
Activity: 3
Merit: 0
September 02, 2015, 12:05:43 PM

Good afternoon friends Bitmain, acquired with you within 3 months one Antminer S4 +, two days ago, the antminer starr but not stable, and after 1 hour, or turned on or off with low hashing. which could be the problem? the PSU?


AntMiner S4+ available for global sales on April 20th

Introducing the newest miner from Bitmain, the AntMiner S4+. More powerful and efficient than its predecessor, the S4+ packs quite a punch!

Sales Information

The S4+ will be available for purchase at 4:00PM (GMT +8) on April 20th, shipping within one week after full payment, and can be ordered from www.bitmaintech.com (payment by Bitcoin or USD wires). For questions on larger orders, please email [email protected].
Payment by credit card can be done on DHGate which will be open soon.

S4+ Specifications:

  • Hashrate: 2570GH ±5%
  • Power consumption: 1480W at the wall
  • Power efficiency: 0.58J/GH
  • # of Chips: 204x BM1382
  • # of hash boards: 4
  • Hash board structure: String design
  • PSU built-in: 1600W (205V - 264V AC)
  • LCD: No
  • Buzzer: No
  • Certificates: CE/FCC
  • The S4+ retains the same dimensions as the original S4, in a rack-mountable 3U sized case.

Please note:
1. The included PSU cannot be used in countries with a mains power voltage lower than 205V. The PSU will not start below this voltage.
2. The PSU is designed by Bitmain. The headache around the S4 PSU will not happen again.
3. Please prepare the power cord by yourself.
4. Please be aware this mining rig is very noisy (70dB).
5. The product is new from the factory, but due to testing periods and the unstable air quality around the factory, there may be dust on the machine when you receive it.

Comparison
AntMiner S4AntMiner S5AntMiner S4+
Chip160x BM138260x BM1384204x BM1382
Hashrate2000GH/s1155GH/s2570GH/s
Power Consumption1380W590W1500W
Power Efficiency0.69J/GH0.51J/GH0.58J/GH
Dimensions432mm*442mm*133mm298mm*137mm*155mm432mm*442mm*133mm
Weight (boxed)16.2kg3.5kg14.4kg

Photos
http://www.dogiecoin.com/bitmain-antminer-s4---360-degree-view.html
https://i.imgur.com/QVwXmXs.jpghttps://i.imgur.com/LWkysye.jpg
https://i.imgur.com/RBza79Q.jpghttps://i.imgur.com/9SVNinK.jpg
https://i.imgur.com/lZWRy64.jpghttps://i.imgur.com/noq0vvz.jpg
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
Hoping someone can help me out here.....

I plug in the machine, the PSU fan spins, but the main fans and ethernet port never come on.

Has anyone else experienced this?  Is there a solution? 

Either your mains voltage isnt ~190V+, PSU is in overheat protection mode or there's an internal short. 1. and 2. are easy to check, 3. requires opening up the case and doing a visual inspection.

my voltage is 205v+, so I know it is not that.

Why would the PSU be in protection mode on a brand new machine, just out of box?

What should I look for inside?.....I did open one, and nothing looked amiss. 

Pieces of metal floating about on the hashing boards would cause it, can be diagnosed by giving the thing a good shake / turning over and listening. Check if any of the PSU cables appea to be cut / damaged, or anything on the terminals of the PSU appearing to be short.
legendary
Activity: 2044
Merit: 1000
Hoping someone can help me out here.....

I plug in the machine, the PSU fan spins, but the main fans and ethernet port never come on.

Has anyone else experienced this?  Is there a solution? 

Either your mains voltage isnt ~190V+, PSU is in overheat protection mode or there's an internal short. 1. and 2. are easy to check, 3. requires opening up the case and doing a visual inspection.

my voltage is 205v+, so I know it is not that.

Why would the PSU be in protection mode on a brand new machine, just out of box?

What should I look for inside?.....I did open one, and nothing looked amiss. 
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
Hoping someone can help me out here.....

I plug in the machine, the PSU fan spins, but the main fans and ethernet port never come on.

Has anyone else experienced this?  Is there a solution? 

Either your mains voltage isnt ~190V+, PSU is in overheat protection mode or there's an internal short. 1. and 2. are easy to check, 3. requires opening up the case and doing a visual inspection.
legendary
Activity: 2044
Merit: 1000
Hoping someone can help me out here.....

I plug in the machine, the PSU fan spins, but the main fans and ethernet port never come on.

Has anyone else experienced this?  Is there a solution? 
sr. member
Activity: 461
Merit: 250
Yup you are right I totally dismissed first link on zendesk, they are the same. Well I tried to help you out you are a fellow miner Smiley
As for my image I know for sure that it was made with first version of firmware which you would have from first batches of the device.
Definitely weird behavior on your device...
legendary
Activity: 1596
Merit: 1000
This is your download link: https://mega.co.nz/#!o19WABbB!UkyQEKz9_h2kopxtS74CO_hiaA6t_x6eji497BnIfG4

And the link on zendesk   : https://mega.co.nz/#!o19WABbB!UkyQEKz9_h2kopxtS74CO_hiaA6t_x6eji497BnIfG4

Same link.. I guess they took your link and posted it there. I don't understand why I'm getting "File System Version   Wed Jul 15 16:17:04 CST 2015" when I boot off of it. Maybe the controller card's firmware is overriding it? It is definitely booting off of it though because my pool settings are gone and back to bitmain's default when the SD card is installed. Weird...

Thanks for trying to help, I appreciate it.

sr. member
Activity: 461
Merit: 250
No that is not from bitmain zendesk... that is image that I made personally, also if you look you will see that my image has .img extension where as on zendesk is .imgc
legendary
Activity: 1596
Merit: 1000
Do you have .img with older firmware to burn on to microsd? If not I will provide with the link...

I've tried the April 2nd images here: https://bitmain.zendesk.com/hc/en-us/articles/205145945-S4-Firmware

But they've been updated to July 15th firmware. The link descriptions are wrong, unfortunately. If you (or anyone) have a copy of the actual April 2nd image, I'd greatly appreciate it!!



I see...

Here is complete .img file that you will need to burn directly to microSD

https://mega.co.nz/#!o19WABbB!UkyQEKz9_h2kopxtS74CO_hiaA6t_x6eji497BnIfG4

It is based on 04022015 firmware...

You got that link from zendesk that I linked, no? I've tried that image file, it's been updated to July 15th. I know the description says April 2nd and so does the file name, but booting off of the SD card reveals the image to be the latest July 15th firmware unfortunately.
sr. member
Activity: 461
Merit: 250
Do you have .img with older firmware to burn on to microsd? If not I will provide with the link...

I've tried the April 2nd images here: https://bitmain.zendesk.com/hc/en-us/articles/205145945-S4-Firmware

But they've been updated to July 15th firmware. The link descriptions are wrong, unfortunately. If you (or anyone) have a copy of the actual April 2nd image, I'd greatly appreciate it!!



I see...

Here is complete .img file that you will need to burn directly to microSD

https://mega.co.nz/#!o19WABbB!UkyQEKz9_h2kopxtS74CO_hiaA6t_x6eji497BnIfG4

It is based on 04022015 firmware...
legendary
Activity: 1596
Merit: 1000
Do you have .img with older firmware to burn on to microsd? If not I will provide with the link...

I've tried the April 2nd images here: https://bitmain.zendesk.com/hc/en-us/articles/205145945-S4-Firmware

But they've been updated to July 15th firmware. The link descriptions are wrong, unfortunately. If you (or anyone) have a copy of the actual April 2nd image, I'd greatly appreciate it!!

sr. member
Activity: 461
Merit: 250
Do you have .img with older firmware to burn on to microsd? If not I will provide with the link...
legendary
Activity: 1596
Merit: 1000
While I agree that backups are important in life, this has nothing to do with backups. This has everything to do with BITMAIN removing functionality from it's hardware again. It'd worse this time around, though, since I can't flash back to the previous version.
newbie
Activity: 13
Merit: 0
To the person above me;

I think you need to realise that backups are essential.
Especially with, what is estimate is to be, ones of small sizes.
Not that those are more important then bigger ones, just easyer.
You learned your lesson, it will come back no worries.
If not you will find a backup of someone who did backup, if you are a bit lucky.
legendary
Activity: 1596
Merit: 1000
God fucking damnit BITMAIN, you removed frequency control  over 200MHz with the latest firmware updates, now I'm stuck with only 200MHz since there is no way to flash the original firmware back to the miner. Why the fuck aren't these kind of changes detailed in the change logs?!

What a great follow up to the S4 where they decided to remove voltage control.  Roll Eyes

BITMAIN, PLEASE make the original firmware available for download so I can revert, or bring frequency control back to the newer firmware.
full member
Activity: 133
Merit: 100
Yeah - I'm not happy to say the least...I also know that some negative publicity might sway their attitude a little bit.  I am still shocked!
It's at a data center so I haven't even had time to go an trouble shoot it.  It might even be their new "bulletproof" power supply.


I will keep you posted!

AJ
full member
Activity: 237
Merit: 100
Smile while thinking.
So just a quick rant - I bought 6 antminer s4+  on release day.  I bought 2 more a few weeks later.  I am having an issue with one of them, so I did the usual thing and sent Bitmain an email.  One board is not hashing - all x's and it crashes all the time...

I just received an email from Bitmain saying - check all the connections...but if its a hash board they are only 30 day warranty!!!  WTF???  When did that change?  All the s4's I bought - yes A LOT!  All had at least 90 day warranty.  So I am writing to let everyone know of this NEW running change with no notification *(at least that I was aware of)  So if you are on the fence if you should buy this one or another one.  Make sure you know the warranty before!  It's honestly a shame - as they took great care of me with the s4's and s5's previously!

Rant over...

AJ702 Huh Huh

If they changed the warranty, first they have to publish the new conditions somewhere and then apply the modifications to units bought after the date of the change, not retroactively apply them to the ones bought before they changed it.  Well, that's what I think.  :-/

Thanks for pointing that out.

full member
Activity: 213
Merit: 100
So just a quick rant - I bought 6 antminer s4+  on release day.  I bought 2 more a few weeks later.  I am having an issue with one of them, so I did the usual thing and sent Bitmain an email.  One board is not hashing - all x's and it crashes all the time...

I just received an email from Bitmain saying - check all the connections...but if its a hash board they are only 30 day warranty!!!  WTF???  When did that change?  All the s4's I bought - yes A LOT!  All had at least 90 day warranty.  So I am writing to let everyone know of this NEW running change with no notification *(at least that I was aware of)  So if you are on the fence if you should buy this one or another one.  Make sure you know the warranty before!  It's honestly a shame - as they took great care of me with the s4's and s5's previously!

Rant over...

AJ702 Huh Huh

Your mad and rightfully if enough of you are facing the same thing try to get a class action lawsuit going because that is definitely grounds for something like that. here check this out. http://www.classaction.org/list-of-lawsuits
legendary
Activity: 1456
Merit: 1000
So just a quick rant - I bought 6 antminer s4+  on release day.  I bought 2 more a few weeks later.  I am having an issue with one of them, so I did the usual thing and sent Bitmain an email.  One board is not hashing - all x's and it crashes all the time...

I just received an email from Bitmain saying - check all the connections...but if its a hash board they are only 30 day warranty!!!  WTF???  When did that change?  All the s4's I bought - yes A LOT!  All had at least 90 day warranty.  So I am writing to let everyone know of this NEW running change with no notification *(at least that I was aware of)  So if you are on the fence if you should buy this one or another one.  Make sure you know the warranty before!  It's honestly a shame - as they took great care of me with the s4's and s5's previously!

Rant over...

AJ702 Huh Huh

Might respond with their warranty info that is still up: https://bitmain.zendesk.com/hc/en-us/articles/202661989-Limited-90-Day-Warranty-Terms-

No where does it mention hashing boards are 30 day's.  I have never heard this before.  If they changed it to 30 day's on hashing boards the 90 day's not near what it was guess PSU, and controller.  But huge difference.
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