We are very sorry for your inconvenience.
Staffs are working 24/7 to clear these stuck orders while under the heavy Ddos attack. The attack has nothing to do with the actual transactional data. Your order will be manually confirmed in order it was received, However, please be patient with us for a bit longer. We do expect this attack to last for a few more days.
It may show as Expired or Unpaid. If it is showing PAID on the blockchain.info you are GOOD TO GO!! Just shoot us an email to [email protected] with your ORDER ID & Payment Address and you will be contacted in the next few days. (Also it is a late night weekend in Beijing at the moment)
The miner shipping will start as schedule on March 30th or sooner.
Currently, the site is back up & running again just now!
I keep sending emails to [email protected] and they said they need engineers to fix the issue but they haven't said my order is confirmed
if you have proof of order number and the tx id you should be okay.
Bitmaintech is close to perfect on sending paid for gear to the buyer that paid for it.
It has been over a week for me and no update yet. Still shows that I have not paid. With their announcement that they are almost sold out of this batch, I am worried that they may sell more then they have with all of the missing details on orders. BITMAIN how much longer until records are updated? Thank you.